| answer text |
<p>Product safety legislation is in place to protect consumers, and is enforced by
Trading Standards, who also enforce prohibitions against giving false information
about products under the Consumer Protection from Unfair Trading Regulations 2008.
Where safety products bear a false trade mark, or deliberately copy a registered design,
Trading Standards also have the ability to take enforcement action under intellectual
property legislation.</p><p> </p><p>The Consumer Rights Act 2015 sets out the standards
consumers can expect of the goods they obtain from traders and remedies if these rights
are breached. The standards include the need for goods to be of satisfactory quality
(including being fit for the purposes for which goods of that kind are usually supplied,
being safe, and matching any description the goods were sold under), fit for a particular
purpose (if that purpose was made known before sale), and as described . If these
requirements are breached, consumers are entitled to reject the goods (if in the first
30 days), or require the trader to repair or replace the goods.</p><p> </p><p>Consumers
can seek advice from the helpline run by Citizen’s Advice which offers a free service
advising them on their rights and passes on details of complaints to Trading Standards
where appropriate.</p><p><strong> </strong></p>
|
|
