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1046094

registered interest
date	22/01/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many reports of fraud Action Fraud received in each year since 2013 by police force area.
tabling member constituency	Blackpool South
tabling member printed	Gordon Marsden
uin	211126
answer	answer is ministerial correction date of answer 29/01/2019 answer text <p>The Home Office collects statistics on the number of fraud cases reported to Action Fraud by each Police Force Area on a quarterly basis. These data are published as Experimental statistics in the Office for National Statistics ‘Crime in England and Wales’ statistical bulletins.</p><p>The table provided goes back to the year ending March 2015, the earliest year that fraud data was available by Police Force Area.</p><p>The next release of the ‘Crime in England and Wales’ statistical bulletin is due to be published on 24th January and will include fraud cases reported to Action Fraud for the year ending September 2018.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 29/01/2019 15:22:40 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	465 label Biography information for Gordon Marsden

1010315

registered interest
date	19/11/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what information his Department holds on the number of people who attempted to make reports of fraud to Action Fraud over the latest 12-month period for which data is available; of those who attempted to make such reports how many were successful over that period; how much enforcement activity was undertaken as a result of those reports; by which police authorities such action was undertaken; how many telephone calls were made to Action Fraud over that period; and, of those calls, how many were answered by Action Fraud.
tabling member constituency	South West Bedfordshire
tabling member printed	Andrew Selous
uin	192788
answer	answer is ministerial correction date of answer 27/11/2018 answer text <p>Action Fraud provide online and telephone based services which enable the reporting of both fraud and cyber dependent crime.</p><p>Between October 2017 and September 2018 the service received 505,497 calls.</p><p>Of these callers, 314,668 callers spoke to a member of staff. The 190,829 callers that did not speak to a member of staff will include callers that chose to use the online service or callers who waited but did not receive an answer.</p><p>505,587 reports were made in this period, by phone or online, of which 318,629 were classified as crimes as set out in the Home Office Counting Rules. In the same period 57,181 crimes were disseminated for enforcement, by the National Fraud Intelligence Bureau (NFIB), which analyses reports of crime made via Action Fraud. The NFIB disseminated a further 20,075 reports in this period either as intelligence or as a result of concern for the victim, this is in addition to victim based referrals made by contact centre staff direct to their local police force.</p><p>Force breakdown for outcomes are also available at this webpage <br><a href="https://www.gov.uk/government/statistics/crime-outcomes-in-england-and-wales-2017-to-2018" target="_blank">https://www.gov.uk/government/statistics/crime-outcomes-in-england-and-wales-2017-to-2018</a></p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 27/11/2018 17:29:47 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	1453 label Biography information for Andrew Selous

818862

registered interest
date	08/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will investigate the time taken to investigate cases at Action Fraud; and if she will ensure Action Fraud has the resources necessary to investigate such cases.
tabling member constituency	North Herefordshire
tabling member printed	Bill Wiggin
uin	121626
answer	answer is ministerial correction date of answer 15/01/2018 answer text <p>Action Fraud is the national reporting point for fraud and cyber crime.</p><p>Crime reports received by Action Fraud are considered by the National Fraud Intelligence Bureau (NFIB), both of which are operated by the City of London Police, the UK’s lead force for fraud. Reports are evaluated to assess the information available that could assist an investigation. Where there is enough evidence available and a viable lead, actionable intelligence packages are created and sent to the appropriate local police force to consider whether enforcement activity should take place. Action Fraud does not investigate any cases.</p><p>Demand into Action Fraud continues to rise. Action Fraud report that there are approximately 1,000 additional crime reports being reported per month, compared with 12 months ago. From the Crime Survey for England and Wales we are aware that the nature of this type of crime is changing; the Survey from October 2017 estimates that there were 10.8 million fraud and computer misuse offences in the year ending June 2017.</p><p>The increase in demand and some recruitment delays have led to a backlog in assessing crimes reported, and therefore in disseminating them to local police forces. City of London Police are monitoring this. All crime reports are still being automatically assessed. The Home Office Chairs the Action Fraud/ NFIB Tactical Governance Group, which scrutinises performance, including Action Fraud reporting and NFIB referrals.</p><p>The cyber threats we face continue to grow in scale and sophistication, which is why we continue to invest in fraud and cyber crime. The Action Fraud/ NFIB grant has increased from £6,943,000 in 2016/17 to £8,000,000 in 2017/18. City of London Police also receive National Cyber Security Programme funding. This has increased from £3,153,296 in 2016/17 to £4,801,300 in 2017/18.</p><p>The Home Office have also invested in a new IT analytics engine for the Action Fraud / NFIB capability, which is expected to improve the reporting and reviewing process. It is due to go live in 2018. The victim reporting process will be greatly improved through the implementation of a streamlined, more intuitive online portal for crime reporting and individuals will be able to 'track my crime' for the first time. Also, the analytics engine within the NFIB will be significantly upgraded, and we will see more automation of scoring, more disseminations to forces, and better identification of vulnerable victims. The system will also be linked live with forces, so data, and intelligence is shared in real time.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 15/01/2018 12:23:18 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	1428 label Biography information for Sir Bill Wiggin

583191

registered interest
date	14/09/2016
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Action Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent assessment she has made of the effectiveness of Action Fraud.
tabling member constituency	North West Leicestershire
tabling member printed	Andrew Bridgen
uin	46433
answer	answer is ministerial correction date of answer 10/10/2016 answer text <p>Action Fraud is the national reporting point for fraud and financially-motivated cyber crime. We have seen significant improvement in performance; official figures show reports of fraud have trebled since Action Fraud was rolled out nationally, addressing the concern that fraud was an under-reported crime type.</p><p>Since it's launch the Government has been building the capability of police forces, GCHQ and the NCA to respond to online cyber crime. Over the last year, Action Fraud has introduced an improved system which keeps victims informed of the progress of their case. The number of disseminations to local forces has also increased.</p> answering member constituency Wyre and Preston North answering member printed Mr Ben Wallace question first answered 10/10/2016 09:05:18 answering member 1539 label Biography information for Mr Ben Wallace
tabling member	4133 label Biography information for Andrew Bridgen