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<p>Customers previously served by Easterhouse and Parkhead Jobcentres are now served
by Shettleston Jobcentre.</p><p> </p><p>Our DWP estate announcement on 5 July 2017
confirmed that some smaller Jobcentres would merge with larger ones, and others would
be co-located in local government premises. Merging our staff and services from some
smaller or underutilised jobcentres, into larger Jobcentres nearby, makes better use
of space and reduces costs to the taxpayer while still maintaining the same excellent
level of customer service.</p><p> </p><p>We are committed to retaining a Jobcentre
Plus network and continuing to serve throughout GB to make sure they can continue
to access the Jobcentre Plus services they need.</p><p> </p><p>When closing or merging
a Jobcentre, the Department for Work and Pensions (DWP) undertake an equality analysis
as part of the detailed planning for service reconfiguration. This will include feedback
from public consultation in those locations where this applied.</p><p> </p><p>As part
of the pre closure consultation work MPs and MSPs were invited to attend meetings
with the local Service Leader as part of the consultation exercise to allow them to
present constituent concerns; links were established with the hospital and Local Housing
Associations to raise awareness of the closures; Customer Surveys were carried out
to gather insight and to address any concerns; DWP staff attended meetings at the
local Citizens Advice Scotland with key stakeholders, including providers and landlords,
with a view to communicating the change.</p><p> </p><p>In addition, to this stakeholder
events were held giving all our stakeholders the opportunity to feed in concerns.</p><p>
</p><p>Outreach work continues in Easterhouse at Greater Easterhouse and John Wheatly
College Supporting Hands. Employer Advisers attend to weekly to provide updates on
local vacancies and to help customers who wish to apply for these.</p><p> </p><p>In
Parkhead, we have set up a partnership with Cranhill Development Trust who attend
Shettleston Jobcentre staff meetings and our staff also attend their meetings. This
is a continual exchange of information on jobs and benefits to ensure the local community
in Parkhead is supported.</p>
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