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min answer › date of answer	2020-01-13
uin	1732
answer › answering member › label	Biography information for Mims Davies

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1169844

registered interest

date

09/01/2020

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Independent Case Examiner

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, how many complaints regarding quality of service were received by the Independent Case Examiner in 2018-19; and how many of those complaints related to delays in commencing or completing an investigation.

tabling member constituency

Bethnal Green and Bow

tabling member printed

Rushanara Ali

uin

1732

answer

is ministerial correction

date of answer

14/01/2020

answer text

<p>During the 2018/19 reporting year the Independent Case Examiner’s Office received 418 complaints about the service it provided; of which 289 concerned delays in commencing or completing an investigation (of those 164 took the form of a standard letter, from those complaining about communications associated with changes to women’s State Pension age).</p>

answering member constituency

Mid Sussex

answering member printed

Mims Davies

question first answered

14/01/2020 16:08:09

answering member

4513

label	Biography information for Mims Davies

tabling member

4138

label	Biography information for Rushanara Ali