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1183265

registered interest
date	06/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what financial support her Department plans to provide to (a) self-employed and (b) zero-hours workers that self-isolate as a result of covid-19.
tabling member constituency	Leeds North West
tabling member printed	Alex Sobel
uin	26176
answer	answer is ministerial correction date of answer 07/05/2020 answer text <p>The Government is committed to supporting people affected by the Covid-19 public health emergency. As part of that response, DWP is making a number of changes to ensure people who need financial help have access to the benefit system.</p><p> </p><p>We are temporarily relaxing the Minimum Income Floor (MIF) for all self-employed UC claimants affected by the economic impact of COVID-19 from 6 April, for the duration of the outbreak. This means a drop in earnings due to sickness or self-isolation or as a result of the economic impact of the outbreak will be reflected in claimants’ awards of benefit. We have also raised the Universal Credit Standard allowance, which means that claimants could be £1000 better off over the next 12 months.</p><p> </p><p>The Department is ready to support people who are prevented from working because of a risk to public health and who need to self-isolate. For those on a low income and already claiming Universal Credit, their Universal Credit amount will adjust depending on their earnings or other income. People not eligible to receive sick pay may be able to claim Universal Credit and/or contributory Employment and Support Allowance.</p><p> </p><p>These changes are part of a wider package to help self-employed which includes the new Self-Employed Income Support Scheme, with those eligible receiving a cash grant worth 80% of their average monthly trading profit over the last three years. This covers 95% of people who receive the majority of their income from self-employment.</p><p> </p><p>In response to Covid-19, we have introduced new guidance about claiming benefits which can be found at: <a href="https://www.understandinguniversalcredit.gov.uk/coronavirus/" target="_blank">https://www.understandinguniversalcredit.gov.uk/coronavirus/</a></p><p> </p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 07/05/2020 14:04:09 answering member 4513 label Biography information for Mims Davies previous answer version 19209 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4658 label Biography information for Alex Sobel

1181994

registered interest
date	02/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Means-tested Benefits: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether people self-isolating due to possible covid-19 infection will be exempted from conditionality requirements for means-tested benefits.
tabling member constituency	Alyn and Deeside
tabling member printed	Mark Tami
uin	23556
answer	answer is ministerial correction date of answer 05/03/2020 answer text <p><del class="ministerial">Claimants who are self-isolating as a result of Covid-19 will have their mandatory work search and work availability requirements removed to account for a period of sickness.</del></p><p> </p><p><del class="ministerial">Other work-related requirements outside of this will be tailored to take into consideration the claimant’s capability and circumstances and can be conducted over the phone or through digital formats, making them realistic and achievable.</del></p><p> </p><p><del class="ministerial">The decision to apply a sanction will continue to be considered on a case by case basis. However, conditionality requirements will be relaxed to ensure we do not punish those who take reasonable steps to protect themselves and others, including self-isolation, in the event of Covid-19 outbreak</del>.</p><p> </p><p><ins class="ministerial">Claimants who are self-isolating as a result of Covid-19 will have their mandatory work search and work availability requirements switched off during that period.</ins></p><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">Any work-related requirements outside of this will be tailored to take into consideration the claimant’s capability and circumstances, can be conducted over the phone or through digital formats and ensure they are realistic and achievable. </ins></p><p><ins class="ministerial"> </ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 05/03/2020 14:18:58 question first ministerially corrected 06/03/2020 14:37:46 answering member 4513 label Biography information for Mims Davies previous answer version 10460 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	1383 label Biography information for Mark Tami

1181510

registered interest
date	28/02/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what improvements have been identified in the Internal Process Reviews undertaken in the last 12 months.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	22350
answer	answer is ministerial correction date of answer 05/03/2020 answer text <p>The Department is committed to improving the way it learns lessons from customers’ experiences.</p><p> </p><p>We are improving our internal guidance and communication to all staff and we are strengthening how we analyse reports and recommendations to identify systemic themes and issues so that effective improvements can be put in place.</p><p> </p><p>And, a centralised team has been established to coordinate improvement activity, including monitoring where issues have occurred and the implementation of improvements.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 05/03/2020 14:46:31 answering member 4513 label Biography information for Mims Davies previous answer version 10342 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	163 label Biography information for Sir Stephen Timms

1180346

registered interest
date	25/02/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many cases involving universal credit claims have been (a) through her Department's complaints process, (b) decided by an Independent Case Examiner and (c) referred to the Parliamentary and Health Service Ombudsman.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	20528
answer	answer is ministerial correction date of answer 28/04/2020 answer text <p>The Department has received a total of number of 39,187 Universal Credit complaints up to January 2020.</p><p> </p><p>Details of the number of complaints concerning Universal Credit that have been decided on by the Independence Case Examiner’s is 185 (please note the data is only available from July 2016 to January 2020)</p><p><strong> </strong></p><p>All ICE Reports signpost the complainant to the Parliamentary and Health Service Ombudsman’s Office, via a Member of Parliament, in the event that they are dissatisfied with the outcome of the ICE investigation. We do not hold information about the number of complaints about Universal Credit which were subsequently referred by an MP to the Ombudsman’s Office.</p><p><strong> </strong></p><p>For context, the latest figures show that there are 3 million people on Universal Credit as of 12 March 2020.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 28/04/2020 14:34:04 answering member 4513 label Biography information for Mims Davies previous answer version 9749 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4463 label Biography information for Chris Stephens

1179379

registered interest
date	21/02/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Bereavement Support Payment: Cohabitation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent steps she has taken to implement the ruling of the Supreme Court of 30 August 2018, [2018] UKSC 48, on extending bereavement support payments to unmarried couples.
tabling member constituency	Walthamstow
tabling member printed	Stella Creasy
uin	18775
answer	answer is ministerial correction date of answer 27/02/2020 answer text <p><strong> </strong></p><p>We recognise that we currently have incompatible legislation on the statute books relating to Widowed Parent's Allowance. My department is currently working on possible options to remedy this. As previously stated there are complex issues we have needed to actively consider which takes time. We will report back to Parliament as soon as we have agreed approach.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 27/02/2020 14:39:12 answering member 4513 label Biography information for Mims Davies previous answer version 8599 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4088 label Biography information for Stella Creasy

1178448

registered interest
date	13/02/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Independent Case Examiner
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, further to her Answer of 14 January 2020 to Question 1734 on the Independent Case Examiner, what the average length of time taken was to (a) commence and (b) complete an investigation into a complaint against her Department in (i) July to September 2019 and (ii) October to December 2019.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	1994
answer	answer is ministerial correction date of answer 27/04/2020 answer text <p>The information requested is provided in the table below. In order to provide some context, we have included details of the number of complaints received and accepted for examination by the Independent Case Examiner’s Office in the last two full reporting years.</p><p> </p><p>We want to make sure people can get the support they are entitled to if they have been treated unfairly and are hiring and training new staff as quickly as we can, clearing more complaints last year than in 2017/18.</p><p> </p><p>The cases that reach the Independent Case Examiner are the most complex and investigations will not be compromised in order to be completed within certain timescales.</p><p> </p><p>We keep people updated about the timings involved with their case and the vast majority of complainants are satisfied with the service they receive.</p><p> </p><table><tbody><tr><td><p>Year (April to March)</p></td><td><p>Complaints received</p></td><td><p>Complaints accepted for examination</p></td></tr><tr><td><p>2017/18</p></td><td><p>5,885</p></td><td><p>2,784</p></td></tr><tr><td><p>2018/19</p></td><td><p>4,824</p></td><td><p>1,299</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p>Period</p></td><td><p>Average time taken to commence an investigation (from date complaint accepted for examination)</p></td><td><p>Average time taken to complete an investigation (from date case allocated to an investigation case manager)</p></td></tr><tr><td><p>July - September 2019</p></td><td><p>57 weeks</p></td><td><p>20 weeks</p></td></tr><tr><td><p>October - December 2019</p></td><td><p>61 weeks</p></td><td><p>21 weeks</p></td></tr></tbody></table><p /> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 27/04/2020 16:32:46 answering member 4513 label Biography information for Mims Davies previous answer version 8078 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4138 label Biography information for Rushanara Ali

1173145

registered interest
date	24/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Career Development: Females
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support upward mobility for women in low wage jobs.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	7659
answer	answer is ministerial correction date of answer 30/01/2020 answer text <p>We are committed to ensuring that everyone – irrespective of their gender – is able to enter work, progress in work and realise financial security. We are proud that the female employment rate is at a record high. And we are looking to build on this by making Universal Credit better for lone parents (90% of whom are women), and exploring how we can support those in low-paid employment to increase their earnings through a programme of research and testing, looking into barriers to progression (for women in particular), and what works to tackle them.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 30/01/2020 16:03:59 answering member 4513 label Biography information for Mims Davies previous answer version 3772 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1171013

registered interest
date	15/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many passports have been confiscated due to unpaid child maintenance under the Child Maintenance Service in each month since that power came into effect.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	3798
answer	answer is ministerial correction date of answer 22/01/2020 answer text <p>The total number of passports which have been immediately disqualified are 4. The months where disqualification took place were March 2019, June 2019, and 2 cases in August 2019.</p><p> </p><p>There are a further 3 cases for which the disqualification of a passport has been suspended pending payment. If payment is not received as directed before the end of the period of suspension, then the passport will be automatically disqualified.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 22/01/2020 16:54:23 answering member 4513 label Biography information for Mims Davies previous answer version 1798 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4440 label Biography information for Marion Fellows

1170687

registered interest
date	14/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, under what conditions cases under the Child Maintenance Service will be moved onto collect and pay.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	3239
answer	answer is ministerial correction date of answer 21/01/2020 answer text <p>Parents are given the opportunity to avoid collection charges and use the Direct Pay Service, provided paying parents can pay their maintenance in full and on time. Where parents fail to pay their liability in full and on time, parents should notify the Child Maintenance Service who will take swift action to move the case to Collect &amp; Pay to enforce payment and recover any arrears.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 21/01/2020 13:41:17 answering member 4513 label Biography information for Mims Davies previous answer version 1799 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4440 label Biography information for Marion Fellows

1170688

registered interest
date	14/01/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many members of staff have worked for the Child Maintenance Service in each year since 2013.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	3240
answer	answer is ministerial correction date of answer 22/01/2020 answer text <p>Please find attached the staffing information for Child maintenance Service. We are unable to provide information back to 2013 and data separating Child Maintenance Service (CMS)staffing from overall Child Maintenance Group has only been available since 2017</p><p><strong>(</strong>CMG<strong>) </strong></p><table><tbody><tr><td><p> </p></td><td><p>CMG</p></td><td><p>CMS</p></td></tr><tr><td><p>June 19</p></td><td><p>6842</p></td><td><p>5684</p></td></tr><tr><td><p>June 18</p></td><td><p>6988</p></td><td><p>5433</p></td></tr><tr><td><p>June 17</p></td><td><p>8009</p></td><td><p>5238</p></td></tr><tr><td><p>June 16</p></td><td><p>9421</p></td><td><p> </p></td></tr><tr><td><p>June 15</p></td><td><p>10590</p></td><td><p> </p></td></tr></tbody></table><p><strong> </strong></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 22/01/2020 16:54:08 answering member 4513 label Biography information for Mims Davies previous answer version 1801 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4440 label Biography information for Marion Fellows