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<p>The government is determined that everyone who is entitled to the National Minimum
and Living Wage (NMW) receives it. Anyone who feels they have been underpaid NMW should
contact the Acas helpline on 0300 123 1100 or via the online complaints form at <a
href="https://www.gov.uk/government/publications/pay-and-work-rights-complaints" target="_blank">gov.uk</a>.</p><p>
</p><p>At the end of the 2017/18 financial year there were 412 full-time equivalent
(FTE) staff in NMW compliance teams, up from 352 the previous year. Staffing levels
fluctuate throughout the year. HMRC is currently staffed to 83% of planned NMW recruitment,
and continues an extensive recruitment process as part of HMRC’s ongoing growth in
developing enforcement capability.</p><p> </p><p>Other staff across HMRC also contribute
to enforcing the NMW, including lawyers, technical advisers and those specialising
in criminal investigations. These staff are not included in these numbers.</p><p>
</p><p>HMRC does not hold data in the format required to answer the question on average
time to fill vacancies within NMW.</p><p> </p><p>The Government has more than trebled
annual funding of minimum wage enforcement since 2014, providing a total budget of
£26.3m in 2018/19. The additional investment has enabled a significant expansion of
resources dedicated to enforcing the minimum wage.</p><p> </p><p>Last year HMRC identified
over £15.6m of NMW arrears for over 200,000 workers, which is the largest amount of
arrears found for workers in any single year since the NMW was introduced.</p><p>
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