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1284819

registered interest
date	08/02/2021
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Telephone Systems
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment his Department has made of the number of vulnerable people who will be affected by the switch off of the Public Switched Telephone Network.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	150861
answer	answer is ministerial correction date of answer 16/02/2021 answer text <p>The retirement of the public switched telephone network (PSTN), and its replacement with Internet Protocol technology, is being led by Openreach and Virgin Media, as the relevant infrastructure owners. Openreach and Virgin Media have publicly set out their plans to withdraw these services by the end of 2025. The migration is likely to affect all fixed exchange lines, of which there are 31.3 million in the UK.</p><p><strong> </strong></p><p>Ofcom estimates that 81% of UK households have a landline service, with 4% of UK adults living in a home with a landline and no mobile phone and 3% of UK households having only a landline without any broadband. The government, Ofcom, and industry are working to ensure that the needs of vulnerable consumers are considered and Ofcom regularly monitors how communication providers are taking steps to ensure they identify and protect vulnerable customers.</p><p> </p><p>In June 2020, the Broadband Stakeholder Group, a government advisory forum on telecoms policy, launched the <a href="https://www.futureofvoice.co.uk/" target="_blank">‘Future of Voice’</a> website. This consumer-facing website is designed to inform the public and businesses of the PSTN switchover process. The website has been developed with the support of telecoms companies, Ofcom and DCMS.</p><p><strong> </strong></p><p>The government will also continue to work closely with various stakeholders, including the telecoms industry, Ofcom, and other government departments to ensure the country is prepared for the withdrawal of the PSTN, and will continue to consider the best course of action to prepare for the migration.</p><p><strong> </strong></p> answering member constituency Boston and Skegness answering member printed Matt Warman grouped question UIN 150863 150864 question first answered 16/02/2021 19:29:07 answering member 4361 label Biography information for Matt Warman
tabling member	4488 label Biography information for Martyn Day

1284822

registered interest
date	08/02/2021
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Telephone Systems
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what plans his Department has to communicate the switch off of the Public Switched Telephone Network to (a) residential consumers and (b) businesses.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	150864
answer	answer is ministerial correction date of answer 16/02/2021 answer text <p>The retirement of the public switched telephone network (PSTN), and its replacement with Internet Protocol technology, is being led by Openreach and Virgin Media, as the relevant infrastructure owners. Openreach and Virgin Media have publicly set out their plans to withdraw these services by the end of 2025. The migration is likely to affect all fixed exchange lines, of which there are 31.3 million in the UK.</p><p><strong> </strong></p><p>Ofcom estimates that 81% of UK households have a landline service, with 4% of UK adults living in a home with a landline and no mobile phone and 3% of UK households having only a landline without any broadband. The government, Ofcom, and industry are working to ensure that the needs of vulnerable consumers are considered and Ofcom regularly monitors how communication providers are taking steps to ensure they identify and protect vulnerable customers.</p><p> </p><p>In June 2020, the Broadband Stakeholder Group, a government advisory forum on telecoms policy, launched the <a href="https://www.futureofvoice.co.uk/" target="_blank">‘Future of Voice’</a> website. This consumer-facing website is designed to inform the public and businesses of the PSTN switchover process. The website has been developed with the support of telecoms companies, Ofcom and DCMS.</p><p><strong> </strong></p><p>The government will also continue to work closely with various stakeholders, including the telecoms industry, Ofcom, and other government departments to ensure the country is prepared for the withdrawal of the PSTN, and will continue to consider the best course of action to prepare for the migration.</p><p><strong> </strong></p> answering member constituency Boston and Skegness answering member printed Matt Warman grouped question UIN 150861 150863 question first answered 16/02/2021 19:29:07 answering member 4361 label Biography information for Matt Warman
tabling member	4488 label Biography information for Martyn Day

1233456

registered interest
date	10/09/2020
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Telephone Systems
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has had with Ofcom on the switch off of the Public Switched Telephone Network; and what plans he has to ensure that consumers are (a) prepared for and (b) informed of that switch off.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	88314
answer	answer is ministerial correction date of answer 17/09/2020 answer text <p>The retirement of the public switched telephone network (PSTN), and its replacement with Internet Protocol technology, is being led by Openreach and Virgin Media, as the relevant infrastructure owners. Openreach and Virgin Media have publicly set out their plans to withdraw these services by the end of 2025. The migration is likely to affect all fixed exchange lines, of which there are 31.3 million in the UK. As an industry led process, the Government has not made an assessment of the value of equipment to be replaced.</p><p> </p><p>In June this year, the Broadband Stakeholder Group, a government advisory forum on telecoms policy, launched the <a href="https://www.futureofvoice.co.uk/" target="_blank">‘Future of Voice’</a> website. This is a consumer-facing website to inform the public of the PSTN switchover process. The website has been developed with the support of telecoms companies, Ofcom and DCMS.</p><p> </p><p>DCMS regularly engages with the telecoms industry, Ofcom, and other Government departments on PSTN withdrawal, to discuss the impact this will have on consumers, business and public services and plans for migration to Internet Protocol technology. For example, DCMS attends Ofcom’s working groups with industry on this issue and also holds a regular meeting with relevant Government departments.</p> answering member constituency Boston and Skegness answering member printed Matt Warman grouped question UIN 88315 question first answered 17/09/2020 08:46:42 answering member 4361 label Biography information for Matt Warman
tabling member	4124 label Biography information for Chi Onwurah

1233459

registered interest
date	10/09/2020
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Telephone Systems
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the (a) value of equipment that will need to be replaced and (b) number of homes affected by the planned switch off of the Public Switched Telephone Network.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	88315
answer	answer is ministerial correction date of answer 17/09/2020 answer text <p>The retirement of the public switched telephone network (PSTN), and its replacement with Internet Protocol technology, is being led by Openreach and Virgin Media, as the relevant infrastructure owners. Openreach and Virgin Media have publicly set out their plans to withdraw these services by the end of 2025. The migration is likely to affect all fixed exchange lines, of which there are 31.3 million in the UK. As an industry led process, the Government has not made an assessment of the value of equipment to be replaced.</p><p> </p><p>In June this year, the Broadband Stakeholder Group, a government advisory forum on telecoms policy, launched the <a href="https://www.futureofvoice.co.uk/" target="_blank">‘Future of Voice’</a> website. This is a consumer-facing website to inform the public of the PSTN switchover process. The website has been developed with the support of telecoms companies, Ofcom and DCMS.</p><p> </p><p>DCMS regularly engages with the telecoms industry, Ofcom, and other Government departments on PSTN withdrawal, to discuss the impact this will have on consumers, business and public services and plans for migration to Internet Protocol technology. For example, DCMS attends Ofcom’s working groups with industry on this issue and also holds a regular meeting with relevant Government departments.</p> answering member constituency Boston and Skegness answering member printed Matt Warman grouped question UIN 88314 question first answered 17/09/2020 08:46:43 answering member 4361 label Biography information for Matt Warman
tabling member	4124 label Biography information for Chi Onwurah