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<p>The Department for Work and Pensions engage with participating energy suppliers
to match the name and address details of those who fall within the “Core Group” of
people automatically eligible for the Warm Home Discount and will write to them, either
confirming, in the large majority of cases, that the discount will be paid automatically,
or explaining that they need to verify their details with the Warm Home Discount helpline.</p><p>
</p><p>Notice is also provided to the public through GOV.UK, the website for the UK
Government. For the “Broader Group” (those who may be eligible subject to an application)
participating energy suppliers notify their customers in a variety of ways, including
on their websites and some also choose to write to them or use referral bodies. Some
organisations, such as Citizens Advice, also signpost eligible individuals to the
scheme.</p>
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