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1339470

registered interest
date	23/06/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 June 2021 to Question 16930, Social Security Benefits: Appeals, if her Department will publish the conclusions of their research and analysis to understand the consequences of newly introduced benefit assessment channels.
tabling member constituency	Canterbury
tabling member printed	Rosie Duffield
uin	21320
answer	answer is ministerial correction date of answer 28/06/2021 answer text <p>Findings from the Department’s programme of research and analysis to understand the consequences of the newly introduced assessment channels will be made available via outputs published on gov.uk. We expect to publish findings from a 2020 telephone survey of PIP and UC/ESA claimants who received a telephone assessment shortly.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 28/06/2021 16:35:04 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4616 label Biography information for Rosie Duffield

1337429

registered interest
date	16/06/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department has taken to monitor and compare the outcomes of assessments and appeals for disability benefits conducted by paper review, telephone and virtual means during the covid-19 outbreak.
tabling member constituency	Canterbury
tabling member printed	Rosie Duffield
uin	16930
answer	answer is ministerial correction date of answer 21/06/2021 answer text <p>The Department is undertaking an ongoing programme of in-house and externally commissioned research and analysis to understand the consequences of the newly introduced assessment channels.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 21/06/2021 12:59:49 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4616 label Biography information for Rosie Duffield

1337444

registered interest
date	16/06/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what is the average time taken between people (a) submitting a mandatory reconsideration and (b) receiving an outcome in (i) York and (ii) England in the latest period for which that data is available.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	16890
answer	answer is ministerial correction date of answer 25/06/2021 answer text <p>Information on Personal Independence Payment (PIP) and Employment and Support Allowance (ESA) Work Capability Assessment (WCA) Mandatory Reconsideration (MR) clearances are available on GOV.UK:</p><p> </p><p><a href="https://www.gov.uk/government/collections/personal-independence-payment-statistics" target="_blank">https://www.gov.uk/government/collections/personal-independence-payment-statistics</a></p><p> </p><p><a href="https://www.gov.uk/government/collections/employment-and-support-allowance-outcomes-of-work-capability-assessment" target="_blank">https://www.gov.uk/government/collections/employment-and-support-allowance-outcomes-of-work-capability-assessment</a></p><p> </p><p>Additional breakdowns of the figures, including by Region, Local Authority and Parliamentary Constituency, are available on Stat-Xplore for PIP MR outcomes and ESA WCA MR outcomes and clearance times:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance for users is available at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p> </p><p>PIP MR clearance times for financial year 2020-21 are shown in the table below. Additional figures by Region, Local Authority and Parliamentary Constituency, are available in the tables released with the PIP publication referenced above, specifically Tables 4B(i) and 4B(ii).</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>PIP MR Clearance Time (median calendar days)</p></td></tr><tr><td><p>England</p></td><td><p>40</p></td></tr><tr><td><p>York Local Authority</p></td><td><p>43</p></td></tr><tr><td><p>York Central Parliamentary Constituency</p></td><td><p>41</p></td></tr></tbody></table><p> </p><p>Source: PIP Computer System claimant records</p><p> </p><p>Notes:</p><ul><li>Each PIP claim can have more than one MR registered against it.</li><li>Includes MRs against claims classified as ‘normal rules’ at point of registration</li><li>Based on clearance times from point of registration to the date the MR was cleared</li></ul><p> </p><p> </p><p>To provide information across all other DWP administered benefits would incur disproportionate cost.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 16891 question first answered 25/06/2021 12:16:11 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4471 label Biography information for Rachael Maskell

1337448

registered interest
date	16/06/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of mandatory reconsiderations have overturned the initial decision for each eligible benefit in (a) York and (b) England in each of the last 12 months.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	16891
answer	answer is ministerial correction date of answer 25/06/2021 answer text <p>Information on Personal Independence Payment (PIP) and Employment and Support Allowance (ESA) Work Capability Assessment (WCA) Mandatory Reconsideration (MR) clearances are available on GOV.UK:</p><p> </p><p><a href="https://www.gov.uk/government/collections/personal-independence-payment-statistics" target="_blank">https://www.gov.uk/government/collections/personal-independence-payment-statistics</a></p><p> </p><p><a href="https://www.gov.uk/government/collections/employment-and-support-allowance-outcomes-of-work-capability-assessment" target="_blank">https://www.gov.uk/government/collections/employment-and-support-allowance-outcomes-of-work-capability-assessment</a></p><p> </p><p>Additional breakdowns of the figures, including by Region, Local Authority and Parliamentary Constituency, are available on Stat-Xplore for PIP MR outcomes and ESA WCA MR outcomes and clearance times:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance for users is available at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p> </p><p>PIP MR clearance times for financial year 2020-21 are shown in the table below. Additional figures by Region, Local Authority and Parliamentary Constituency, are available in the tables released with the PIP publication referenced above, specifically Tables 4B(i) and 4B(ii).</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>PIP MR Clearance Time (median calendar days)</p></td></tr><tr><td><p>England</p></td><td><p>40</p></td></tr><tr><td><p>York Local Authority</p></td><td><p>43</p></td></tr><tr><td><p>York Central Parliamentary Constituency</p></td><td><p>41</p></td></tr></tbody></table><p> </p><p>Source: PIP Computer System claimant records</p><p> </p><p>Notes:</p><ul><li>Each PIP claim can have more than one MR registered against it.</li><li>Includes MRs against claims classified as ‘normal rules’ at point of registration</li><li>Based on clearance times from point of registration to the date the MR was cleared</li></ul><p> </p><p> </p><p>To provide information across all other DWP administered benefits would incur disproportionate cost.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 16890 question first answered 25/06/2021 12:16:11 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4471 label Biography information for Rachael Maskell

1313042

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674 on Social Security Benefits: Appeals, what training decision makers receive on the Decision makers’ guide, volume 1, chapter 3.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	380
answer	answer is ministerial correction date of answer 14/05/2021 answer text <p>The Decision Makers Guide, Volume 1, Chapter 03 is titled Revision. As part of their foundation learning, all new decision makers receive the following training on Revision:</p><p>Decision Maker Foundation Learning Module 05: Common Decision Maker Subjects Part 2: Revision and supersession. This is a 3-hour session delivered by Learning Delivery Officers. This training aims to provide decision makers with the knowledge and understanding of the revision and supersession processes, the differences between them, what an application for revision or supersession is, and how to record the outcome of an application.</p><p>In addition, decision makers who deal with mandatory reconsiderations and appeals undertake the following additional learning:</p><p>Mandatory Reconsiderations and Appeals. This is a 12-hour session delivered by Learning Delivery Officers. This training aims to give decision makers the skills to make a mandatory reconsideration decision accurately and write the outcome clearly, addressing all areas disputed by the claimant.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 14/05/2021 13:30:26 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1313043

registered interest
date	11/05/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of claimants who were offered an increased benefits award after lodging an appeal were provided with an interpreter in 2020.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	381
answer	answer is ministerial correction date of answer 17/05/2021 answer text <p>The information requested is not available.</p><p /> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 17/05/2021 14:56:44 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1312133

registered interest
date	26/04/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674, on Social Security Benefits: Appeals, what training decision makers receive in respect of the Decision makers’ guide, volume 1, chapter 3.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	187289
answer	answer is ministerial correction date of answer 28/04/2021 answer text <p>The Decision Makers Guide, Volume 1, Chapter 03 is titled <strong>Revision</strong>. As part of their foundation learning, all new decision makers receive the following training on Revision:</p><p> </p><ul><li>Decision Maker Foundation Learning Module 05: Common Decision Maker Subjects Part 2: Revision and supersession. This is a 3-hour session delivered by Learning Delivery Officers. This training aims to provide decision makers with the knowledge and understanding of the revision and supersession processes, the differences between them, what an application for revision or supersession is, and how to record the outcome of an application.</li></ul><p> </p><p>In addition, decision makers who deal with mandatory reconsiderations and appeals undertake the following additional learning:</p><p> </p><ul><li>Mandatory Reconsiderations and Appeals. This is a 12-hour session delivered by Learning Delivery Officers. This training aims to give decision makers the skills to make a mandatory reconsideration decision accurately and write the outcome clearly, addressing all areas disputed by the claimant.</li></ul> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 28/04/2021 12:52:59 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1312134

registered interest
date	26/04/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of claimants who were offered an increased benefits award after lodging an appeal were provided with an interpreter in 2020.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	187290
answer	answer is ministerial correction date of answer 28/04/2021 answer text <p>The information requested is not available.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 28/04/2021 12:50:57 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1312135

registered interest
date	26/04/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674, on Social Security Benefits: Appeals, and the Best practice memorandum issued to all decision-making staff involved in appeals lapsing, Quality focus August 2020: lapsing appeals (including in-part) and telephone calls, if she will undertake a sampling exercise to establish whether there are instances of decision makers calling claimants directly to lapse an appeal against the refusal of personal independence payments when those decision makers should have contacted the claimant’s representative in the first instance.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	187291
answer	answer is ministerial correction date of answer 28/04/2021 answer text <p>The information requested is not readily available and could only be provided at disproportionate cost.</p><p /><p /> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 28/04/2021 12:52:54 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor

1304041

registered interest
date	18/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department takes to inform benefit claimants who have been offered an increased benefits award after lodging a successful appeal of those claimants' rights associated with that new increased offer.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	171674
answer	answer is ministerial correction date of answer 25/03/2021 answer text <p>A copy of the guidance will be placed in the library. It includes a step by step approach that must be taken to ensure that claimants fully understand the nature of the call and their rights; it also enables any representative to play a full part in the discussions and the decision to be made.</p><p> </p><p>During the call claimants are told that should the decision be revised and the appeal lapsed, they will have a new right of appeal against the new decision. The decision notification itself includes, as it must in law, details of those appeal rights.</p> answering member constituency North Swindon answering member printed Justin Tomlinson grouped question UIN 171675 question first answered 25/03/2021 15:30:58 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4515 label Biography information for Kate Osamor