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1177993

registered interest
date	12/02/2020
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Treasury Select Committee: Select Committee Reports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, when he plans to respond to the Third Report of the Treasury Committee, Session 2019, published on 1 November 2019.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	1243
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The government responded to the report on 5<sup>th</sup> February 2020 and the Committee will publish our response in the usual way in due course.</p><p> </p> answering member constituency Salisbury answering member printed John Glen question first answered 24/02/2020 13:34:24 answering member 4051 label Biography information for John Glen
tabling member	4443 label Biography information for Carol Monaghan

1177994

registered interest
date	12/02/2020
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Electronic Funds Transfer: Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the potential merits of bringing forward legislative proposals to place the Contingent Reimbursement Model Code for Authorised Push Payment on a statutory footing.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	1244
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>In March 2018, the Payment Systems Regulator (PSR) established a steering group of financial institutions and consumer representatives to develop a voluntary code of good practice to help protect consumers against authorized push payment (APP) scams.</p><p> </p><p>At the end of February 2019, the steering group published the Contingent Reimbursement Model Code for Authorised Push Payments (the Code), which sets out the agreed principles for greater protection of consumers and the circumstances in which they will be reimbursed, making a significant step in delivering improved protections for consumers. The Code became effective on 28 May 2019 and customers of those payment service providers that are signatories (which includes all of the 6 largest banks and building societies) are protected under the Code from this date.</p><p> </p><p>The Code is still in its infancy and the Government believes it should be given time to embed and take full effect before its effectiveness can properly be assessed. The Lending Standards Board (LSB), which is responsible for the Code, has committed to a first annual review of its operation in Summer 2020 and will shortly publish more information about its planned approach, including its intention to consult widely with consumer representatives and the industry. The Government looks forward to reviewing these findings when they become available.</p> answering member constituency Salisbury answering member printed John Glen question first answered 24/02/2020 13:18:09 answering member 4051 label Biography information for John Glen
tabling member	4443 label Biography information for Carol Monaghan

1178714

registered interest
date	12/02/2020
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Electronic Funds Transfer: Fraud
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what assessment he has made of the potential merits of making the Contingent Reimbursement Model Code for Authorised Push Payment Fraud retrospective.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	15062
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The Payment Systems Regulator (PSR) established a non-governmental steering group of financial institutions and consumer representatives in March 2018 to develop a voluntary code of good practice to help protect consumers against Authorised Push Payment (APP) scams. At the end of February 2019, the steering group published the Contingent Reimbursement Model Code for Authorised Push Payments (the Code). The Code became effective on 28 May 2019 and customers of those payment service providers that are signatories are protected under the Code from this date. The Government recognises this may be disappointing for victims of APP scams that occurred before this date.</p><p> </p><p>If a victim of an APP scam is not satisfied with how their payment service provider has handled their specific case, they may wish to contact the Financial Ombudsman Service (FOS). The FOS was established by Government to provide a proportionate, prompt and informal resolution of disputes between a consumer and financial service firm.</p> answering member constituency Salisbury answering member printed John Glen question first answered 24/02/2020 13:20:11 answering member 4051 label Biography information for John Glen
tabling member	4443 label Biography information for Carol Monaghan

1135483

registered interest
date	28/06/2019
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Life Insurance: Mental Illness
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of access to life insurance for people with mental health problems.
tabling member constituency	Glasgow North West
tabling member printed	Carol Monaghan
uin	270750
answer	answer is ministerial correction date of answer 08/07/2019 answer text <p>The Government is determined that all insurers should treat customers fairly and firms are required to do so under the Financial Conduct Authority’s (FCA) rules. The FCA has placed access and vulnerability at the core of the its Mission and Business Plan, and plans to consult on guidance for firms on the treatment of vulnerable consumers, including those with mental health conditions, in Summer 2019.</p> answering member constituency Salisbury answering member printed John Glen question first answered 08/07/2019 12:08:40 answering member 4051 label Biography information for John Glen
tabling member	4443 label Biography information for Carol Monaghan