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101308

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Farepak
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, in which publications the Insolvency Service has placed advertisements about Farepak unclaimed funds.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	212231
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Insolvency Service has not placed any adverts about Farepak in any publications. However, the Insolvency Service has liaised with media outlets and the matter has been covered by BBC Moneybox, MoneySaving Expert and BBC Watchdog. The issue has also been covered in the Western Daily Press, Accountancy Age, Scotland Mail, and the Swindon Advertiser.</p><p> </p><p> </p><p> </p><p>In addition, a statement has been published on the Insolvency Service website asking creditors to contact them to claim their money (<a href="http://www.insolvency.gov.uk/insolvency/Companies/Farepak" target="_blank">http://www.insolvency.gov.uk/insolvency/Companies/Farepak</a>). The statement was also sent out via Twitter and generated 21 associated tweets, discussing the dividends.</p><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 17:19:57 answering member 1513 label Biography information for Jo Swinson
tabling member	1548 label Biography information for Jessica Morden

101309

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Farepak
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how much the Insolvency Service has spent on advertising relating to Farepak unclaimed funds to date.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	212232
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Insolvency Service has not spent any money on paid advertising in relation to Farepak unclaimed funds.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 16:20:16 answering member 1513 label Biography information for Jo Swinson
tabling member	1548 label Biography information for Jessica Morden

101310

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Farepak
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how many advertisements the Insolvency Service has placed about Farepak unclaimed funds in (a) newspapers, (b) magazines, (c) television, (d) social media, (e) transport and (f) radio.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	212233
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Insolvency Service has not placed any adverts about Farepak. However, a statement was published on the Insolvency Service website (<a href="http://www.insolvency.gov.uk/insolvency/Companies/Farepak" target="_blank">http://www.insolvency.gov.uk/insolvency/Companies/Farepak</a>) asking creditors to contact them to claim their money.</p><p> </p><p> </p><p> </p><p>The statement was also sent out via Twitter and generated 21 associated tweets, discussing the dividends.</p><p> </p><p> </p><p> </p><p>The Director of Business Services at The Insolvency Service was interviewed on BBC Radio Scotland and Wiltshire, two of the areas most affected by the collapse of the company.</p><p> </p><p> </p><p> </p><p>The story also appeared in the Western Daily Press, Accountancy Age, Scotland Mail, and the Swindon Advertiser.</p><p> </p><p> </p><p> </p><p>The Insolvency Service has liaised with media outlets and the matter has been covered by BBC Moneybox, MoneySaving Expert and BBC Watchdog.</p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 17:18:47 answering member 1513 label Biography information for Jo Swinson
tabling member	1548 label Biography information for Jessica Morden

101311

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Mobile Phones: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, if he will take steps to ensure that mobile telephone operators and other companies display the total cost of consumer contracts over the contracts' lifetime, including predicted inflation rises at the point of sale.
tabling member constituency	Brigg and Goole
tabling member printed	Andrew Percy
uin	212259
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 set out the information that a consumer must be given before they enter into a contract with a trader. This includes “the total price of the goods or services inclusive of taxes, or where the nature of the goods or services is such that the price cannot reasonably be calculated in advance, the manner in which the price is to be calculated”.</p><p> </p><p> </p><p> </p><p>To further safeguard consumers, Ofcom introduced new rules in January 2014 which mean that for contracts entered into after 23 January 2014, when the agreed core price increases mid-contract, consumers can exit their contracts without penalty and hence can switch to another provider or tariff. This applies to all communications provider<em>s.</em></p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 16:21:56 answering member 1513 label Biography information for Jo Swinson
tabling member	3939 label Biography information for Andrew Percy

101313

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Industrial Health and Safety
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what steps he is taking to encourage employer best practice in relation to employee wellbeing.
tabling member constituency	Cambridge
tabling member printed	Dr Julian Huppert
uin	212278
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>To support employers to take up best practice, the Advisory, Conciliation and Arbitration Service (Acas), working with my department, has published online guidance to managers on the practical steps they can take to enhance the wellbeing of their staff. This guidance was drawn from material gathered in research into the relationship between worker wellbeing and business performance published by my department on 29 October 2014. This can be found at: <a href="http://www.acas.org.uk/workplacewellbeing" target="_blank">www.acas.org.uk/workplacewellbeing</a>.</p><p> </p><p> </p><p> </p><p>That research shows that workplaces with “highly satisfied” employees have higher labour productivity, higher quality of output, and higher overall performance. I continue to support private sector led initiatives such as Engage for Success. More information can be found about Engage for Success at: <a href="http://www.engageforsuccess.org/" target="_blank">www.engageforsuccess.org</a>.</p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 14:04:39 answering member 1513 label Biography information for Jo Swinson
tabling member	3931 label Biography information for Dr Julian Huppert

101314

registered interest
date	28/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Industrial Health and Safety
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what assessment he has made of potential relationships between employee wellbeing, productivity and levels of absenteeism.
tabling member constituency	Cambridge
tabling member printed	Dr Julian Huppert
uin	212301
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Department published an analysis of the relationship between worker wellbeing and business performance on 29 October. It finds that workplaces with &quot;very satisfied&quot; employees had higher labour productivity, higher quality of output, and higher overall performance. It also cites other research that finds a correlation showing absenteeism falls as worker wellbeing increases. This analysis can be found at: <a href="https://www.gov.uk/government/publications/worker-wellbeing-and-workplace-performance" target="_blank">https://www.gov.uk/government/publications/worker-wellbeing-and-workplace-performance</a>.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 16:19:00 answering member 1513 label Biography information for Jo Swinson
tabling member	3931 label Biography information for Dr Julian Huppert

101012

registered interest
date	27/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Private Finance Initiative
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how many private finance initiative projects his Department contracted for in each year from 1997 to 2010.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	212090
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Department and its agencies contracted for the following number of projects each year (excluding years when no projects were contracted for):</p><p>1998 – 2 projects (National Physical Laboratory and the Elgar contract)</p><p>2007 – 1 project (Insolvency Service Infrastructure contract)</p><p>This covers the following administrative departments: Department for Trade and Industries, Department for Innovation, Universities and Skills, Department for Business, Enterprise and Regulatory Reform, and the Department for Business, Innovation and Skills.</p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 12:50:27 answering member 1513 label Biography information for Jo Swinson
tabling member	3929 label Biography information for Simon Kirby

101018

registered interest
date	27/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Deloitte
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what assessment the Insolvency Service has made of the performance of Deloitte as an appointed administrator in collective redundancy consultation.
tabling member constituency	Kingston upon Hull North
tabling member printed	Diana Johnson
uin	211982
answer	answer is ministerial correction date of answer 30/10/2014 answer text <p>Responsibility for assessing the conduct and performance of insolvency practitioners in their role as Administrators falls to the Regulatory Professional Body of which they are a member. The role of the Secretary of State, through the Insolvency Service, is to ensure that these bodies are effectively undertaking their regulatory functions.</p><p> </p><p>In June 2014, an Employment Tribunal judgement was handed down which was critical of the role of the Administrators (from Deloitte) in their handling of redundancies involving approximately 6,500 employees following the collapse of Comet, a large national retailer of electrical goods. The judgement was referred by the Insolvency Service to the Administrators’ Regulatory Professional Body, the Institute of Chartered Accountants in England and Wales for consideration of disciplinary action. That investigation is currently on-going.</p><p> </p><p>An Employment Tribunal had previously made criticisms of the Administrators of WW Realisations 1 Limited formerly known as Woolworths (also from Deloitte). That matter was also referred by the Insolvency Service to the Institute of Chartered Accountants of England and Wales for consideration. No disciplinary action was taken as a result of that investigation.</p><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 30/10/2014 15:34:24 answering member 1513 label Biography information for Jo Swinson
tabling member	1533 label Biography information for Dame Diana Johnson

101022

registered interest
date	27/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Post Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, how many post offices will be affected by the Network Transformation Programme in each region and constituent part of the UK; and if he will make a statement.
tabling member constituency	Carmarthen East and Dinefwr
tabling member printed	Jonathan Edwards
uin	212039
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p>The Government has committed nearly £2 billion since 2010 to maintain a network of at least 11,500 branches and to protect and modernise the network by 2018, securing its long-term sustainable future.</p><p> </p><p>Under the Government funded Network Transformation programme, the Post Office is modernising and improving its national network with branches benefiting from investment and customers seeing big improvements with converted branches typically offering much longer opening hours in brighter more attractive customer environments. National rollout of Network Transformation began in October 2012, and to-date 3,363 post offices have already been modernised under the programme. The programme is fully-funded and by March 2018 around 8,300 branches will have converted, with a further 3,400 ‘Community Branches’ benefitting from access to a £20 million investment fund.</p><p> </p><p>I include a breakdown of modernised branches to-date, by nation and region, in the table below.</p><p> </p><p>Network Transformation – Number of modernised branches by UK nation and region (data provided by Post Office Limited – as at 2 November 2014)</p><p> </p><table><tbody><tr><td colspan="2"><p><strong> </strong></p></td><td><p><strong>Number of Branches</strong></p></td></tr><tr><td rowspan="9"><p>England</p></td><td><p>East Midlands</p></td><td><p>214</p></td></tr><tr><td><p>East of England</p></td><td><p>325</p></td></tr><tr><td><p>London</p></td><td><p>277</p></td></tr><tr><td><p>North East</p></td><td><p>177</p></td></tr><tr><td><p>North West</p></td><td><p>362</p></td></tr><tr><td><p>South East</p></td><td><p>396</p></td></tr><tr><td><p>South West</p></td><td><p>382</p></td></tr><tr><td><p>West Midlands</p></td><td><p>276</p></td></tr><tr><td><p>Yorkshire and the Humber</p></td><td><p>338</p></td></tr><tr><td colspan="2"><p>Northern Ireland</p></td><td><p>110</p></td></tr><tr><td colspan="2"><p>Scotland</p></td><td><p>310</p></td></tr><tr><td colspan="2"><p>Wales</p></td><td><p>196</p></td></tr><tr><td colspan="2"><p><strong> </strong></p><p><strong>Total</strong></p></td><td><p><strong> </strong></p><p><strong>3363</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 03/11/2014 17:06:02 answering member 1513 label Biography information for Jo Swinson
tabling member	3943 label Biography information for Jonathan Edwards

101025

registered interest
date	27/10/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Goldcrest Finance and Hertford Solutions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Innovation and Skills, what representations he has received about (a) Gold Crest Finance and (b) Hertford Solutions LLP.
tabling member constituency	Aberconwy
tabling member printed	Guto Bebb
uin	211997
answer	answer is ministerial correction date of answer 30/10/2014 answer text <p>My Rt hon Friend the Secretary of State for Business, Innovation and Skills has received no representations about (a) Gold Crest Finance and (b) Hertford Solutions LLP.</p><p> </p> answering member constituency East Dunbartonshire answering member printed Jo Swinson question first answered 30/10/2014 15:29:47 answering member 1513 label Biography information for Jo Swinson
tabling member	3910 label Biography information for Guto Bebb