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1715778

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many households his Department plans to send migration notices to as part of the Move to Universal Credit in 2024-24 in (a) the UK, (b) Merseyside and (c) Wirral.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24759
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>The Government remains committed to moving all legacy benefit customers to Universal Credit (UC). Following the Prime Minister’s announcement on 19th April, we now plan to notify all remaining customers in scope of migrating to UC by the end of 2025.</p><p><strong> </strong></p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 14/05/2024 14:47:53 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood

1715779

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what criteria his Department is using to identify vulnerable people receiving legacy benefits during the managed migration process Move to Universal Credit.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24760
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>DWP provides a tailored service that recognises those with complex needs at any point throughout their journey and ensures appropriate support is quickly made available. There is a range of support available to individuals, including a dedicated DWP telephone line, face to face support in the local Jobcentre, and independent support through Help to Claim, delivered by Citizens Advice and Citizens Advice Scotland.</p><p> </p><p>DWP have developed and tested a new ‘enhanced support’ journey for ESA and Income Support customers who require more support to claim. This process is now in place for these customer groups and involves outbound telephony, system checks and home visits, dependent on individual support needs.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 14/05/2024 14:43:38 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood

1715781

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department is planning to provide extra staff to support legacy benefit claimants in 2024-25 as part of the Move to Universal Credit.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24762
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>To support customers who are involved in Move to Universal Credit (UC) the Department has introduced a dedicated DWP telephone line, face to face support in the local Jobcentre, and independent support through Help to Claim, delivered by Citizens Advice and Citizens Advice Scotland.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 14/05/2024 14:42:19 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood

1715782

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of Jobcentres will be offering face-to-face support for legacy benefit claimants required to transfer to Universal Credit; and which ones will be offering that support.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24763
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>We currently provide assistance and support through a variety of channels, including face to face in all of our jobcentres across the United Kingdom.</p><p> </p><p>We have a dedicated team in place to support customers in receipt of a Migration Notice to transition to Universal Credit including a dedicated telephone line for queries.</p><p> </p><p>We continue to learn what we need to put in place for customers receiving a Migration Notice to support their transition to Universal Credit.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill grouped question UIN 24764 question first answered 14/05/2024 16:06:52 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood

1715784

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the number and proportion of Tax Credit claimants that have received migration notices under Move to Universal Credit and who have had to repay Tax Credit debt in (a) the UK, (b) Merseyside and (c) Wirral.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24765
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>As of November 2023,100 Tax Credit claims, in Merseyside, and less than 5 Tax Credit claims, in the Wirral that have migrated to Universal Credit (UC) have had a deduction for a non-fraud Tax Credit debt from their UC award.</p><p> </p><p>UC claims in Northern Ireland are administered by the Department for Communities.</p><p> </p><p>Proportions of the Tax Credit caseload cannot be provided as Tax Credit claims are administered by HMRC. HMRC publish statistics on the number of families benefiting from Child Tax Credit (CTC) and/or Working Tax Credit (WTC) in England, Scotland, Wales and Northern Ireland. Latest publication can be found here:</p><p><a href="https://www.gov.uk/government/statistics/child-and-working-tax-credits-statistics-provisional-awards-april-2023/commentary-child-and-working-tax-credits-statistics-provisional-awards-april-2023" target="_blank">Commentary - Child and Working Tax Credits statistics: Provisional awards - April 2023 - GOV.UK (www.gov.uk)</a></p><p> </p><p> </p><p>Notes:</p><p>1. Numbers have been rounded to the nearest 10.</p><p>2. The figures are of distinct Universal Credit households that have migrated from Child Tax Credits and/or Working Tax Credits that also had a deduction taken from their UC entitlement to repay a non-fraud Tax Credit debt. Any household with deductions in more than one assessment period will only be counted once.</p><p>3. &quot;Merseyside&quot; has been interpreted as the sum of the Knowsley, Liverpool, Sefton, St. Helens &amp; Wirral local authority areas.</p><p>4. Data has been provided for deductions taken up to November 2023, in line with the latest available UC Household Statistics.</p><p>5. Figures are provisional and are subject to retrospective change as later data becomes available.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 14/05/2024 14:45:16 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood

1715787

registered interest
date	03/05/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of households awarded transitional protection under the Move to Universal Credit programme have subsequently lost that protection because of a change of circumstances.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	24766
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>The information requested is not collated centrally and could only be provided at disproportionate cost.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 13/05/2024 14:59:14 answering member 4380 label Biography information for Jo Churchill
tabling member	4400 label Biography information for Margaret Greenwood