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77681

registered interest
date	14/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what her policy is on compensating people who have suffered financial loss as a result of delays by HM Passport Office; and how much compensation her Department expects to pay in such fashion.
tabling member constituency	Newport West
tabling member printed	Paul Flynn
uin	205515
answer	answer is ministerial correction date of answer 22/07/2014 answer text <p> </p><p> </p><p>Her Majesty's Passport Office (HMPO) criteria for compensation is set out at: <br>https://www.gov.uk/government/organisations/hm-passport-office/about/complaints-<br>procedure. <br>Detailed guidance is available at: <br>https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/118588<br>/compensation-complaints-handling.pdf<br><br>HMPO only normally offer compensation for financial loss as a result of delays <br>in their guaranteed (Fast Track and Premium) services. HMPO does not have an <br>estimate of how much compensation may be paid this year in line with their <br>policy. As the Home Secretary announced on 12 June 2014, customers who need to <br>travel within 7 days and who have waited more than three weeks for a <br>straightforward application to be processed through no fault of their own, are <br>fast-tracked free of charge.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 14:48:21 answering member 1530 label Biography information for James Brokenshire previous answer version 10949 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	545 label Biography information for Paul Flynn

77682

registered interest
date	14/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what criteria her Department will apply to compensating individuals who have experienced financial loss following recent delays by HM Passport Office delays.
tabling member constituency	Newport West
tabling member printed	Paul Flynn
uin	205516
answer	answer is ministerial correction date of answer 22/07/2014 answer text <p> </p><p> </p><p>Her Majesty's Passport Office (HMPO) criteria for compensation is set out at: <br>https://www.gov.uk/government/organisations/hm-passport-office/about/complaints-<br>procedure. <br>Detailed guidance is available at: <br>https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/118588<br>/compensation-complaints-handling.pdf<br><br>HMPO only normally offer compensation for financial loss as a result of delays <br>in their guaranteed (Fast Track and Premium) services. HMPO does not have an <br>estimate of how much compensation may be paid this year in line with their <br>policy. As the Home Secretary announced on 12 June 2014, customers who need to <br>travel within 7 days and who have waited more than three weeks for a <br>straightforward application to be processed through no fault of their own, are <br>fast-tracked free of charge.</p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 14:48:55 answering member 1530 label Biography information for James Brokenshire previous answer version 10950 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	545 label Biography information for Paul Flynn

77183

registered interest
date	10/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Crime
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many serious crimes were solved by communications data since 2010; what the classification of those crimes was; and how many serious crimes there were in that period.
tabling member constituency	Haltemprice and Howden
tabling member printed	Mr David Davis
uin	205171
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>As my Right Honourable Friend, the Home Secretary, made clear in the statement <br>made to the House on 10 July, Official Report, columns 456-459, communications <br>data is an absolutely fundamental tool in the investigation of serious crime. <br>The Crown Prosecution Service Organised Crime Division has indicated that <br>communications data plays a role in 95% of the serious and organised crime <br>cases that they handle. An Association of Chief Police Officers' survey from <br>2012 demonstrated the wide range of serious crime types that communications <br>data is used to investigate, including terrorism, drugs trafficking and child <br>abuse. Total crime figures, recorded by the police, and including breakdowns <br>by crime type, can be found on the Office for National Statistics website.<br><br>Law enforcement agencies do not routinely make a record of all of the <br>investigatory techniques that they use when investigating individual crimes, as <br>there is no operational reason to do so. However, Keith Bristow, Director <br>General of the National Crime Agency, made clear in his speech to the Police <br>Foundation on 24 June that communications data is most commonly used in the <br>investigation of the most serious offences, such as murder, rape and kidnap, <br>and that communications data is overwhelmingly the most powerful tool available <br>to those investigating child sexual exploitation.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:15:10 answering member 1530 label Biography information for James Brokenshire previous answer version 10283 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	373 label Biography information for Sir David Davis

76844

registered interest
date	09/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Warrington
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many passport renewals for people in (a) Warrington Borough and (b) Warrington North constituency were completed within three weeks of receipt in each year since 2009 and in 2014 to date.
tabling member constituency	Warrington North
tabling member printed	Helen Jones
uin	204790
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Her Majesty's Passport Office does not collect performance data at this level. <br>Performance is monitored at a national level as HMPO distributes work across <br>the UK estate to manage variation in local levels of passport demand. The cost <br>of identifying the information in the format requested would be <br>disproportionate.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 13:58:22 answering member 1530 label Biography information for James Brokenshire previous answer version 9746 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	432 label Biography information for Helen Jones

76848

registered interest
date	09/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she will make it her policy that appropriate information about parents is included on children's passports and collected to reduce difficulties at border control for children whose surnames differ from their parents' surnames.
tabling member constituency	Edinburgh East
tabling member printed	Sheila Gilmore
uin	204704
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>There are no plans to use the passport to identify parental relationships as <br>this would change the fundamental purpose of the document which is for <br>travel. Guidance on children travelling to the UK, including children <br>travelling with a parent who may have a different family name to the child, can <br>be found at: <br>https://www.gov.uk/government/publications/children-travelling-to-the-uk</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:04:57 answering member 1530 label Biography information for James Brokenshire previous answer version 9740 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	3965 label Biography information for Sheila Gilmore

76849

registered interest
date	09/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if her Department will amend the official observations section of children's passports to allow a note when a holder's parent has a different surname to that of the child.
tabling member constituency	Edinburgh East
tabling member printed	Sheila Gilmore
uin	204702
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>There are no plans to use the passport to identify parental relationships as <br>this would change the fundamental purpose of the document which is for <br>travel. Guidance on children travelling to the UK, including children <br>travelling with a parent who may have a different family name to the child, can <br>be found at: <br>https://www.gov.uk/government/publications/children-travelling-to-the-uk</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:04:26 answering member 1530 label Biography information for James Brokenshire previous answer version 9739 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	3965 label Biography information for Sheila Gilmore

76431

registered interest
date	08/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many passport applications were defined as work in progress on 7 July 2014.
tabling member constituency	Delyn
tabling member printed	Mr David Hanson
uin	204442
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>Information obtained from management data from Her Majesty's Passport Office (HMPO) <br>indicates that passport applications which were work in progress at close of <br>business on 7 July 2014 stood at 508, 625. HMPO have been working to address <br>this year's significant increase in demand for passports. According to HMPO <br>data, work in progress as at close of business on 16 July was 450,340.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 14:38:30 answering member 1530 label Biography information for James Brokenshire previous answer version 9741 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	533 label Biography information for David Hanson

65733

registered interest
date	03/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the total cost to the public purse was of overtime worked in HM Passport Office in each month between May 2011 and December 2012.
tabling member constituency	Newport West
tabling member printed	Paul Flynn
uin	203941
answer	answer is ministerial correction date of answer 22/07/2014 answer text <p> </p><p> </p><p>The following table provides the level of overtime paid for the period between <br>May 2011 to December 2012. The level of overtime paid for June 2014 was <br>£1,212,006.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 14:17:39 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ203941.overtimetable[1].doc title HMPO Overtime Payments previous answer version 8935 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	545 label Biography information for Paul Flynn

65734

registered interest
date	03/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the total cost to the public purse was of overtime worked in HM Passport Office in June 2014.
tabling member constituency	Newport West
tabling member printed	Paul Flynn
uin	203942
answer	answer is ministerial correction date of answer 22/07/2014 answer text <p>The following table provides the level of overtime paid for the period between <br>May 2011 to December 2012. The level of overtime paid for June 2014 was <br>£1,212,006.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 22/07/2014 14:18:47 answering member 1530 label Biography information for James Brokenshire attachment 1 file name PQ203941.overtimetable[1].doc title HMPO Overtime Payments previous answer version 8937 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	545 label Biography information for Paul Flynn

65346

registered interest
date	02/07/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what proportion of customers using the Passport Check and Send Service had their passport application rejected due to (a) completing the application form incorrectly, (b) providing incorrect supporting documents and (c) providing the incorrect fee in the last period for which figures are available.
tabling member constituency	Coventry North East
tabling member printed	Mr Bob Ainsworth
uin	203606
answer	answer is ministerial correction date of answer 17/07/2014 answer text <p> </p><p>According to data obtained from Her Majesty's Passport Office in respect of <br>customers using the passport check and send service for the period April 2013 to March 2014:<br><br>(a) 0.36% had their applications rejected by Her Majesty's Passport Office due <br>to completing their application form incorrectly.<br>(b) 0.22% had their applications rejected due to providing incorrect supporting <br>documents.<br>(c) No customer using check and send services had their applications rejected <br>due to providing the incorrect fee.</p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 17/07/2014 13:57:47 answering member 1530 label Biography information for James Brokenshire previous answer version 8408 answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire answering member 1530 label Biography information for James Brokenshire
tabling member	306 label Biography information for Mr Bob Ainsworth