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1640603

registered interest
date	25/05/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many work coaches there are in Job Centres in the UK.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	186913
answer	answer is ministerial correction date of answer 06/06/2023 answer text <p>As of 1st April 2023 there are:</p><p> </p><p>12,171 – Universal Credit Work Coaches</p><p>1,868 – Legacy Benefit Work Coaches</p><p>805 – Disability Employment Advisor (DEA)</p><p> </p><p>Total Work Coach, including DEA, is 14,844</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 06/06/2023 14:12:25 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1640604

registered interest
date	25/05/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many work coaches in job centres have specialist disability training.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	186914
answer	answer is ministerial correction date of answer 05/06/2023 answer text <p>All new DWP Work Coaches undergo comprehensive learning to support customers with additional or complex needs, particularly disabilities and they continue to build on this in the workplace through accessing point of need learning products.</p><p>The learning provides the work coach with an understanding of assisted digital, and how they can effectively coach claimants who find using digital services a challenge.</p><p>Work coaches are also signposted to tools, guidance support and websites to effectively use resources from both internal and external sites. This ensures that they access the most up to date advice and expertise on a particular health condition.</p><p> </p><p>In addition, within DWP, there are staff who undertake the Disability Employment Advisor (DEA) role. Staff who undertake this role are expected to have completed the Work Coach Learning Journey prior to commencing specific learning for the DEA role.</p><p>DEAs support Work Coaches by providing expert knowledge on how to support disabled customers, building the skills and capability of Work Coaches, and influencing employer engagement in local communities. DEA’s can also directly support customers with a health condition or disability where additional support can benefit the customer.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 05/06/2023 11:43:07 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1401265

registered interest
date	10/01/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Health and Safety
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to protect Job Centre staff's health and wellbeing when (a) conducting face-to-face appointments and (b) ensuring local work from home covid-19 guidance is followed.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	100584
answer	answer is ministerial correction date of answer 18/01/2022 answer text <p>DWP takes the health, safety and wellbeing of colleagues very seriously and all of our offices are COVID secure. We have a suite of Health &amp; Safety risk assessments in place developed following extensive consultation with departmental trade union representatives that cover all of the measures in place to protect staff and customers. These risk assessments are regularly reviewed, for example following changes to government guidance, including that from the respective governments in the devolved nations.</p><p> </p><p>In addition, DWP offers a comprehensive Employee Assistance Programme that offers short and long-term support for any physical or mental health issues that staff face.</p><p> </p><p>DWP also has a network of Mental Health First Aiders on hand across all parts of the DWP to offer immediate emotional support and also to signpost to expert support.</p><p> </p><p>The DWP’s network of Wellbeing Advocates are a community of staff representing all grades, job roles and geographical areas who regularly cascade key Wellbeing messages and support packages to their local teams and sites who also provide an invaluable service in feeding back to the central Wellbeing team on challenges that their colleagues are facing.</p><p /> answering member constituency Hexham answering member printed Guy Opperman question first answered 18/01/2022 15:48:29 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360704

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time taken was between the Child Maintenance Service’s decision to take an enforcement measure and it being implemented, in respect of the 12,200 enforcement measures that were in process by the Child Maintenance Service at the end of June 2021.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58424
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>This information is not collated as a matter of normal business and is only available at disproportionate cost to the Department.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 12:28:38 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360705

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many Child Maintenance Service Collect & Pay cases have had their arrears cleared to £0 in the last 24 months; and what proportion that represents of total Collect & Pay cases in the same time period.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58425
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>This information is not collated as a matter of normal business and is only available at disproportionate cost to the Department.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 12:25:56 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360706

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average length of time taken was for Collect & Pay case arrears to be cleared from April 2019 to April 2021.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58426
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>This information is not collated as a matter of normal business and is only available at disproportionate cost to the Department.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 13:15:53 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360707

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in how many cases was money recovered under the Child Maintenance Service Collect & Pay service from April 2019 to April 2021; and what proportion of total Collect & Pay cases that represents in the same time period.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58427
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>From the quarter ending September 2019 to the quarter ending June 2021, 173,000 out of 194,000 cases had money recovered under the Child Maintenance Service Collect &amp; Pay service.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 12:24:15 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360708

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of the £60.9 million of child maintenance due and paid through Collect & Pay in 2020-21 is (a) arrears repayments and (b) monthly standard liability.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58428
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>The total amount of child maintenance paid each quarter through Child Maintenance Service Collect &amp; Pay and of that, the total paid towards arrears, from April 2020 to March 2021, is shown in Table 1. It shows that of the £170.4 million paid, £35.6 million was paid towards arrears.</p><p> </p><p><strong>Table 1: The total amount of child maintenance paid each quarter through Child Maintenance Service Collect &amp; Pay and of that, the total paid towards arrears, from April 2020 to March 2021.</strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Quarter</strong></p></td><td><p><strong>Total Arrears Paid (£ millions)</strong></p></td><td><p><strong>Total Amount Paid (£ millions)</strong></p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p>2020</p></td><td><p>June</p></td><td><p>8.7</p></td><td><p>41.7</p></td></tr><tr><td><p> </p></td><td><p>September</p></td><td><p>8.0</p></td><td><p>41.1</p></td></tr><tr><td><p> </p></td><td><p>December</p></td><td><p>8.7</p></td><td><p>42.2</p></td></tr><tr><td><p>2021</p></td><td><p>March</p></td><td><p>10.2</p></td><td><p>45.4</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td><p> </p></td><td><p>Total</p></td><td><p>35.6</p></td><td><p>170.4</p></td></tr></tbody></table><p><strong> </strong></p><p><strong>Source</strong>: Child Maintenance Group administrative data</p><p><strong>Notes:</strong></p><ol><li>Figures are rounded to the nearest £100,000.</li><li>The figures provided are for child maintenance only and do not include fees for the use of the service.</li><li>This calculation does not include unpaid child maintenance transferred to the CMS from the Child Support Agency.</li></ol><p> </p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 12:20:28 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360711

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in what proportion of current Child Maintenance Service Collect & Pay cases are has (a) all money due been paid, (b) no money due been paid, (c) 1 to 25 per cent of money due has paid, (d) 26- to 50 per cent of money due been paid, (e) 51 to 75 per cent of money due been paid and (f) 76 to 99 per cent of money due been paid.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58429
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>Child Maintenance Service (CMS) compliance statistics for Paying Parents are published quarterly and can be found in “Table 2: Compliance (Collect and Pay) by quarter” of the “CMS Paying Parents” section of Stat-Xplore here:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a>.</p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 13:17:54 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows

1360712

registered interest
date	18/10/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in how many of the current Child Maintenance Service Collect & Pay cases has payment been delayed; and in how many cases has the delay been (a) 0 to 6 months, (b) 6 to 12 months, (c) 12 to 18 months, (d) 18 to 24 months and (e) over 24 months.
tabling member constituency	Motherwell and Wishaw
tabling member printed	Marion Fellows
uin	58430
answer	answer is ministerial correction date of answer 26/10/2021 answer text <p>This information is not collated as a matter of normal business and is only available at disproportionate cost to the Department.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 26/10/2021 13:19:21 answering member 4142 label Biography information for Guy Opperman
tabling member	4440 label Biography information for Marion Fellows