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tabling member printed	Sir Greg Knight
min answer › question first answered	2019-07-23T14:08:10.273Z
answer › answering member › label	Biography information for Guy Opperman
question text	To ask the Secretary of State for Work and Pensions%2C what steps he is taking to ensure that there are sufficient telephone lines and call handlers available to ensure that those people wanting to top up gaps in the National Insurance contributions between tax years April 2006 and April 2016 are able to do so before the deadline of the 31 July 2023.

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1606351

registered interest

date

22/03/2023

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

National Insurance Contributions

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that there are sufficient telephone lines and call handlers available to ensure that those people wanting to top up gaps in the National Insurance contributions between tax years April 2006 and April 2016 are able to do so before the deadline of the 31 July 2023.

tabling member constituency

East Yorkshire

tabling member printed

Sir Greg Knight

uin

171358

answer

is ministerial correction

date of answer

27/03/2023

answer text

DWP have been proactively monitoring the increase in call demand since the 22nd of February, regularly adapting its telephony interactive voice response (IVR) approach and also updated Social Media messaging to assist our customers’ experience. DWP are working together with HMRC on an ongoing basis and are flexing personnel resources where possible being mindful of other DWP service lines.

answering member constituency

Hexham

answering member printed

Guy Opperman

question first answered

27/03/2023 16:41:21

answering member

4142

label	Biography information for Guy Opperman

tabling member

1200

label	Biography information for Sir Greg Knight