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<p>The Simple Payment service contract with Citibank is due to end in March 2018.
We are actively encouraging customers to use an existing bank account or to provide
new bank, building society or credit union account details into which their payments
can be transferred.</p><p> </p><p>For those customers unable to provide an alternative
method of payment a replacement service will be available. Contact with customers
has already begun and there will be further contact and information as we approach
transition. Customers will transition to the new service by the end of the current
Citibank contract.</p>
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