Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label
tabling member	label

Search

100918

registered interest
date	24/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 October 2014 to Question 210464, what metrics are used to track and manage timeliness of payments within the benefits system.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	211860
answer	answer is ministerial correction date of answer 29/10/2014 answer text <p>The Department uses a broad range of Management Information to monitor processing of benefit claims including, for example, the percentage of claims processed within defined timescales and the average time for claims to be processed, with different metrics being used for different benefits. Further information on activities to manage timeliness of payments, and some examples of the metrics used for specific benefits, is available via the Departmental Improvement Plan and the Annual Report and Accounts, both of which are publicly accessible via the gov.uk website.</p><p> </p><p> </p><p> </p><p>DIP <a href="https://www.gov.uk/government/publications/dwp-departmental-improvement-plan-2014" target="_blank">https://www.gov.uk/government/publications/dwp-departmental-improvement-plan-2014</a></p><p> </p><p>Accounts <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/323953/dwp-annual-report-accounts-2013-2014.PDF" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/323953/dwp-annual-report-accounts-2013-2014.PDF</a></p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 29/10/2014 16:22:00 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

100921

registered interest
date	24/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce delays in benefit payments; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	211859
answer	answer is ministerial correction date of answer 29/10/2014 answer text <p /> <p> </p><p>DWP has made a number of operational improvements in benefit processes across each working age benefit, supporting both speed of clearance performance and overall customer experience. There are no delays in benefit payments, working age benefits are currently being paid on time.</p><p><strong> </strong></p> answering member constituency Wirral West answering member printed Esther McVey question first answered 29/10/2014 16:26:55 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms