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167570

registered interest
date	02/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Housing Benefit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Government's commitment in its response to the Oakley Review, Cm 8904, to implement an IT solution so that local authorities are given the information they need to suspend housing benefit only in cases where it is appropriate to do so, what progress has been made in implementing such a solution; whether the planned implementation date of Autumn 2014 was achieved; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	216814
answer	answer is ministerial correction date of answer 05/12/2014 answer text <p /> <p>Following Matthew Oakley’s report we have implemented a number of improvements to communications to ensure that claimants understand the sanctions process and can take the necessary action.</p><p>An investigation of housing benefit with local authorities showed that the IT solution is working to specification and correct notifications are being sent. As a safeguard we have also improved guidance to ensure that staff advise all claimants, when sanctioned, to inform their local authority so that their housing benefit is not inadvertently stopped.</p><p>We will continue to monitor the position in cooperation with local authorities.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 05/12/2014 15:02:34 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

167571

registered interest
date	02/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobseeker's Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many families claiming jobseeker's allowance with dependent children have been sanctioned since October 2012; and how many such people have subsequently had their sanction rescinded.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	216812
answer	answer is ministerial correction date of answer 05/12/2014 answer text <p /> <p>The information as requested is not available and could only be provided at disproportionate cost.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 05/12/2014 13:31:28 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

167573

registered interest
date	02/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobseeker's Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2013 to Question 149822 and pursuant to the Answer of 1 December 2014 to Question 215974, how much additional jobseeker's allowance in total claimants subject to a fixed sanction would have received if they had continued to be on the benefit for the length of time of their sanction in (a) 2012-13 and (b) 2013-14.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	216815
answer	answer is ministerial correction date of answer 05/12/2014 answer text <p /> <p>The Department doesn’t make an estimate the amount of benefit that would have been withheld as a result of benefit sanctions. Sanctions are designed to ensure claimants comply with their requirements in order to move off benefits and into work.</p><p> </p><p>The answer of 25 March 2013, Official Report, column 986W, on social security benefits made clear, it is not possible to robustly estimate the actual amounts withheld as we do not know what would have happened in the absence of sanctions. For example, of claimants who leave benefit during a sanction - some may have left irrespective of the sanction being applied, and some may have left because of the sanction.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 05/12/2014 14:45:24 answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

167162

registered interest
date	01/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Programme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support his Department gives to a Work Programme sub-contractor to which a prime provider has refused to make a contractual payment; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	216535
answer	answer is ministerial correction date of answer 05/12/2014 answer text <p /> <p>The Department's contracts for delivering the Work Programme are with the prime contractors and we do not get involved in the contractual relationships prime providers have with their sub-contractors.</p><p> </p><p>The Department expects sub-contractors to be treated fairly. That’s why we have launched the Merlin Standard, a set of behaviours prime providers are expected to live up to in their relationships with their sub-contractors.</p><p> </p><p>The Merlin Mediation Service delivered by the Independent Case Examiner is available for complaints of non-compliance with the Merlin Standard, relating to DWP contracts.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 05/12/2014 13:55:25 answering member 4084 label Biography information for Esther McVey previous answer version 31820 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

166804

registered interest
date	28/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what guidance his Department issues to jobcentres on their obligation to provide interpreter services.
tabling member constituency	Enfield North
tabling member printed	Nick de Bois
uin	216362
answer	answer is ministerial correction date of answer 05/12/2014 answer text <p /> <p>To meet the Department’s duties under Equality Act 2010 we make suitable provision to communicate with claimants and customers who do not speak English or Welsh (for people residing in Wales), or who are deaf, hard of hearing or speech impaired. We have policy and procedures in place for staff to provide an interpreter for claimants and customers where there is a requirement to do so.</p><p> </p><p>The Department has issued internal communications to staff on Interpreting Services and has embedded the policy and procedures into internal guidance. Staff use this guidance to know how to recognise when a customer or claimant is in need of an interpreter and how to make the appropriate arrangements.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 05/12/2014 13:38:06 answering member 4084 label Biography information for Esther McVey
tabling member	4002 label Biography information for Nick de Bois