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800746
registered interest false more like this
date less than 2017-12-04more like thismore than 2017-12-04
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Department for Work and Pensions: ICT more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether electronic communications from hon. Members to Ministers of his Department are passed through any third parties before they reach their recipient. more like this
tabling member constituency Ellesmere Port and Neston more like this
tabling member printed
Justin Madders remove filter
uin 117367 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-12-11more like thismore than 2017-12-11
answer text <p>It is plausible that some members use a 3<sup>rd</sup> party email account (eg Gmail) which will pass through the internet (multiple providers), the email then traverses the secure PSN (Public Service Network) which is supplied by a third party provider (Vodafone) under a cross government framework managed by the Cabinet Office. From there it will be routed directly into the DWP e-mail service which is part of a managed service with the third party provider DXC (formerly HPE).</p> more like this
answering member constituency Gosport more like this
answering member printed Caroline Dinenage more like this
question first answered
less than 2017-12-11T17:52:49.607Zmore like thismore than 2017-12-11T17:52:49.607Z
answering member
4008
label Biography information for Dame Caroline Dinenage remove filter
tabling member
4418
label Biography information for Justin Madders more like this
795076
registered interest false more like this
date less than 2017-11-24more like thismore than 2017-11-24
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Children: Maintenance more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether there is a backlog to implement a change of circumstance request made by a parent with care in respect of a non-resident parent for the Child Maintenance Service. more like this
tabling member constituency Ellesmere Port and Neston more like this
tabling member printed
Justin Madders remove filter
uin 115618 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-11-30more like thismore than 2017-11-30
answer text <p>Child Maintenance Service (CMS) does not regularly collate information relating specifically to changes raised by a Receiving Parent (formerly PWC) in respect of a Paying Parent (formerly NRP). The CMS is able to provide information on all change of circumstance requests (those requested by paying or receiving parents) and this is held in the table below.</p><p>The average clearance time has increased over time as CMS caseload has increased. The data reported excludes those cases belonging to the CSA Scheme, as these cases are characteristically quite different and do not reflect the performance of the CMS</p><p>Scheme. The data available begins in November 2015.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Average Clearance Time (Calendar Days)</p></td></tr><tr><td><p>Nov-15</p></td><td><p>6.78</p></td></tr><tr><td><p>Dec-15</p></td><td><p>6.90</p></td></tr><tr><td><p>Jan-16</p></td><td><p>7.75</p></td></tr><tr><td><p>Feb-16</p></td><td><p>7.19</p></td></tr><tr><td><p>Mar-16</p></td><td><p>7.89</p></td></tr><tr><td><p>Apr-16</p></td><td><p>8.69</p></td></tr><tr><td><p>May-16</p></td><td><p>8.78</p></td></tr><tr><td><p>Jun-16</p></td><td><p>9.91</p></td></tr><tr><td><p>Jul-16</p></td><td><p>9.71</p></td></tr><tr><td><p>Aug-16</p></td><td><p>11.32</p></td></tr><tr><td><p>Sep-16</p></td><td><p>11.76</p></td></tr><tr><td><p>Oct-16</p></td><td><p>10.89</p></td></tr><tr><td><p>Nov-16</p></td><td><p>11.45</p></td></tr><tr><td><p>Dec-16</p></td><td><p>11.90</p></td></tr><tr><td><p>Jan-17</p></td><td><p>12.54</p></td></tr><tr><td><p>Feb-17</p></td><td><p>13.08</p></td></tr><tr><td><p>Mar-17</p></td><td><p>13.40</p></td></tr><tr><td><p>Apr-17</p></td><td><p>15.24</p></td></tr><tr><td><p>May-17</p></td><td><p>16.71</p></td></tr><tr><td><p>Jun-17</p></td><td><p>16.00</p></td></tr><tr><td><p>Jul-17</p></td><td><p>16.78</p></td></tr><tr><td><p>Aug-17</p></td><td><p>16.44</p></td></tr><tr><td><p>Sep-17</p></td><td><p>16.69</p></td></tr></tbody></table><p> </p><p><strong> </strong></p><p>CMS change requests require varying times to complete depending upon the nature and complexity of the request. There will always be an element of work on hand awaiting action.</p>
answering member constituency Gosport more like this
answering member printed Caroline Dinenage more like this
question first answered
less than 2017-11-30T12:23:46.76Zmore like thismore than 2017-11-30T12:23:46.76Z
answering member
4008
label Biography information for Dame Caroline Dinenage remove filter
tabling member
4418
label Biography information for Justin Madders more like this
795077
registered interest false more like this
date less than 2017-11-24more like thismore than 2017-11-24
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Children: Maintenance more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the average waiting time was to implement a change of circumstance request made by a parent with care in respect of a non-resident parent in each of the last 36 months. more like this
tabling member constituency Ellesmere Port and Neston more like this
tabling member printed
Justin Madders remove filter
uin 115619 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-12-04more like thismore than 2017-12-04
answer text <p>Child Maintenance Service (CMS) does not regularly collate information relating specifically to changes raised by a Receiving Parent (formerly PWC) in respect of a Paying Parent (formerly NRP). The CMS is able to provide information on all change of circumstance requests (those requested by paying or receiving parents) and this is held in the table below.</p><p>The average clearance time has increased over time as CMS caseload has increased. The data reported excludes those cases belonging to the CSA Scheme, as these cases are characteristically quite different and do not reflect the performance of the CMS</p><p>Scheme. The data available begins in November 2015.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Average Clearance Time (Calendar Days)</p></td></tr><tr><td><p>Nov-15</p></td><td><p>6.78</p></td></tr><tr><td><p>Dec-15</p></td><td><p>6.90</p></td></tr><tr><td><p>Jan-16</p></td><td><p>7.75</p></td></tr><tr><td><p>Feb-16</p></td><td><p>7.19</p></td></tr><tr><td><p>Mar-16</p></td><td><p>7.89</p></td></tr><tr><td><p>Apr-16</p></td><td><p>8.69</p></td></tr><tr><td><p>May-16</p></td><td><p>8.78</p></td></tr><tr><td><p>Jun-16</p></td><td><p>9.91</p></td></tr><tr><td><p>Jul-16</p></td><td><p>9.71</p></td></tr><tr><td><p>Aug-16</p></td><td><p>11.32</p></td></tr><tr><td><p>Sep-16</p></td><td><p>11.76</p></td></tr><tr><td><p>Oct-16</p></td><td><p>10.89</p></td></tr><tr><td><p>Nov-16</p></td><td><p>11.45</p></td></tr><tr><td><p>Dec-16</p></td><td><p>11.90</p></td></tr><tr><td><p>Jan-17</p></td><td><p>12.54</p></td></tr><tr><td><p>Feb-17</p></td><td><p>13.08</p></td></tr><tr><td><p>Mar-17</p></td><td><p>13.40</p></td></tr><tr><td><p>Apr-17</p></td><td><p>15.24</p></td></tr><tr><td><p>May-17</p></td><td><p>16.71</p></td></tr><tr><td><p>Jun-17</p></td><td><p>16.00</p></td></tr><tr><td><p>Jul-17</p></td><td><p>16.78</p></td></tr><tr><td><p>Aug-17</p></td><td><p>16.44</p></td></tr><tr><td><p>Sep-17</p></td><td><p>16.69</p></td></tr></tbody></table><p> </p><p><strong> </strong></p><p>CMS change requests require varying times to complete depending upon the nature and complexity of the request. There will always be an element of work on hand awaiting action.</p>
answering member constituency Gosport more like this
answering member printed Caroline Dinenage more like this
question first answered
less than 2017-12-04T11:35:41.22Zmore like thismore than 2017-12-04T11:35:41.22Z
answering member
4008
label Biography information for Dame Caroline Dinenage remove filter
tabling member
4418
label Biography information for Justin Madders more like this
748330
registered interest false more like this
date less than 2017-07-04more like thismore than 2017-07-04
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Department for Work and Pensions: Disclosure of Information more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many protected disclosures were made by staff in his Department in each of the last three years for which figures are available; how many of those disclosures were found to be valid; how many staff alleged detriment as a result of those disclosures; and how many staff subsequently left his Department's employment. more like this
tabling member constituency Ellesmere Port and Neston more like this
tabling member printed
Justin Madders remove filter
uin 2863 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-07-10more like thismore than 2017-07-10
answer text <p>For the purposes of this response, we have interpreted ‘<em>protected disclosures’ as a </em>referral received via the DWP Whistle-blowers Hotline that has been classified under the definitions in the Public Interest Disclosure Act 1998 (PIDA). We have interpreted <em>‘staff alleged detriment’ </em>as staff members reporting a grievance.</p><p> </p><table><tbody><tr><td><p><strong> </strong></p></td><td><p><strong>2015/16</strong></p></td><td><p><strong>2016/17</strong></p></td><td><p><strong>2017/18*</strong></p></td></tr><tr><td><p>Protected disclosures received (Whistle-blower referrals)</p></td><td><p>41</p></td><td><p>27</p></td><td><p>9</p></td></tr><tr><td><p>Protected disclosures found to be valid</p></td><td><p>11</p></td><td><p>2</p></td><td><p>1 (8 cases ongoing)</p></td></tr><tr><td><p>Staff alleging detriment as a result of these disclosures</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td></tr><tr><td><p>Staff leaving the Department as a result of detriment following raising a disclosure</p></td><td><p>0</p></td><td><p>0</p></td><td><p>0</p></td></tr></tbody></table><p> </p><p>*2017/18 data covers the period 1 April 2017 to 30 June 2017.</p>
answering member constituency Gosport more like this
answering member printed Caroline Dinenage more like this
question first answered
less than 2017-07-10T14:18:54.83Zmore like thismore than 2017-07-10T14:18:54.83Z
answering member
4008
label Biography information for Dame Caroline Dinenage remove filter
tabling member
4418
label Biography information for Justin Madders more like this