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1491499

registered interest
date	21/07/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people were receiving the (a) Support Element of Employment Support Allowance or (b) Limited Capability for Work-Related Activity element of Universal Credit, but are not receiving Personal Independent Payment or Disability Living Allowance, in the latest 12 months for which that data is available.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	42118
answer	answer is ministerial correction date of answer 05/09/2022 answer text <p>On 30<sup>th</sup> November 2021, 292,000 people in Great Britain were receiving the Support Group award of Employment Support Allowance (ESA) without receiving Personal Independence Payment (PIP) or Disability Living Allowance (DLA). 307,000 people were receiving the Limited Capability for Work-Related Activity Element (LCWRA) of Universal Credit (UC) without receiving PIP or DLA. The below table shows the figures for the end of the four most recent quarters.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p> </p></td><td colspan="4"><p>Quarter</p></td></tr><tr><td><p> </p></td><td><p> </p></td><td><p>Feb-21</p></td><td><p>May-21</p></td><td><p>Aug-21</p></td><td><p>Nov-21</p></td></tr><tr><td rowspan="2"><p>People receiving ESA/UC without PIP/DLA</p></td><td><p>ESA Support Group</p></td><td><p>325,000</p></td><td><p>313,000</p></td><td><p>302,000</p></td><td><p>292,000</p></td></tr><tr><td><p>UC LCWRA</p></td><td><p>232,000</p></td><td><p>261,000</p></td><td><p>285,000</p></td><td><p>307,000</p></td></tr></tbody></table><p> </p><p><strong>Notes:</strong></p><p><strong>Sources: Benefit Combinations, Universal Credit Full Service, Work and Pensions Longitudinal Study</strong></p><ul><li>This is unpublished data. It should be used with caution and may be subject to future revision.</li><li>Data covers Great Britain only.</li><li>Figures have been rounded to the nearest 1,000.</li></ul> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/09/2022 15:27:09 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1491500

registered interest
date	21/07/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people receiving the enhanced rate of either component of Personal Independence Payment (PIP) did not return the PIP review application form in each year since its introduction.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	42119
answer	answer is ministerial correction date of answer 05/09/2022 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/09/2022 15:18:22 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1491502

registered interest
date	21/07/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for how many appeals against decisions for (a) Employment Support Allowance, (b) Universal Credit and (c) Personal Independence Payment did her Department lapse or concede on the day of the Tribunal.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	42120
answer	answer is ministerial correction date of answer 05/09/2022 answer text <p>The department does not lapse appeals on the day of a tribunal hearing. Where new evidence has become available after an appeal has been lodged but before it has been heard at a tribunal such that DWP can change the decision and lapse the appeal, this will always take place in advance of a hearing.</p><p> </p><p>Where new evidence becomes available on the day of the hearing and a Presenting Officer from the Department is in attendance, they are able to make concessions in light of the new evidence. The tribunal will then take the concessions into account during their decision-making process. The department does not hold information on the number of cases in which concessions were made.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/09/2022 15:24:01 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1491503

registered interest
date	21/07/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Tribunals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 July 2022 to Question 17850 on Personal Independence Payment: Tribunals, what proportion of decisions overturned at Tribunal were based on (a) the tribunal panel drawing a different conclusion based on the same evidence, (b) cogent oral evidence given by the individual and (c) new written evidence provided at the hearing, for each year for which data is available.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	42121
answer	answer is ministerial correction date of answer 05/09/2022 answer text <p>Analysis of unpublished Personal Independence Payment (PIP) data held by DWP provides data on why decisions by DWP decision makers have been overturned at a tribunal hearing between July 2013 and March 2022 and is shown annually in the table below. This information is taken from Decision Notices and recorded on the PIP computer system.</p><p> </p><p>This data only provides one reason per appeal why decisions by DWP decision makers have been overturned at a tribunal hearing, and therefore may not give the full story as there may be other reasons.</p><p> </p><p>Appeals data is taken from the DWP PIP computer system’s management information. Therefore, this appeal data may differ from that held by Her Majesty’s Courts and Tribunals Service for various reasons such as delays in data recording and other methodological differences in collating and preparing statistics.</p><p> </p><p>These figures are the result of a complex data match across a number of data sets. This data is unpublished data. It should be used with caution, and it may be subject to future revision.</p><p> </p><p /><table><tbody><tr><td rowspan="2"><p><strong>Summary reason DWP decision<br> overturned at Tribunal hearing</strong></p></td><td colspan="10"><p><strong>Appeal Clearance Year</strong></p></td></tr><tr><td><p>2013 (from July)</p></td><td><p>2014</p></td><td><p>2015</p></td><td><p>2016</p></td><td><p>2017</p></td><td><p>2018</p></td><td><p>2019</p></td><td><p>2020</p></td><td><p>2021</p></td><td><p>2022 (up to March)</p></td></tr><tr><td><p>New written evidence provided at hearing</p></td><td><p>14%</p></td><td><p>6%</p></td><td><p>9%</p></td><td><p>15%</p></td><td><p>9%</p></td><td><p>8%</p></td><td><p>4%</p></td><td><p>4%</p></td><td><p>1%</p></td><td><p>2%</p></td></tr><tr><td><p>Cogent Oral Evidence</p></td><td><p>57%</p></td><td><p>74%</p></td><td><p>67%</p></td><td><p>54%</p></td><td><p>50%</p></td><td><p>43%</p></td><td><p>43%</p></td><td><p>26%</p></td><td><p>32%</p></td><td><p>32%</p></td></tr><tr><td><p>Reached a Different Conclusion on<br> Substantially the Same Facts</p></td><td><p>29%</p></td><td><p>15%</p></td><td><p>13%</p></td><td><p>18%</p></td><td><p>26%</p></td><td><p>36%</p></td><td><p>41%</p></td><td><p>58%</p></td><td><p>59%</p></td><td><p>59%</p></td></tr><tr><td><p>Other</p></td><td><p>0%</p></td><td><p>5%</p></td><td><p>10%</p></td><td><p>12%</p></td><td><p>15%</p></td><td><p>13%</p></td><td><p>12%</p></td><td><p>11%</p></td><td><p>7%</p></td><td><p>7%</p></td></tr></tbody></table><p /><p><strong> </strong></p><p> </p><p> </p><p>Learning from this information, we have made improvements to our decision-making processes to help ensure we make the right decision as early as possible in the claim journey. We have introduced a new approach to decision making at both the initial decision and the Mandatory Reconsideration stage, giving Decision Makers additional time to proactively contact customers where they think additional evidence may support the claim.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/09/2022 15:16:39 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1491504

registered interest
date	21/07/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Work Capability Assessment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her letter to the Chair of the Work and Pensions Select Committee, dated 15 July 2022, what resources are needed to enable the publication of data on the work capability assessment outcomes for Universal Credit claimants.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	42122
answer	answer is ministerial correction date of answer 05/09/2022 answer text <p>An appraisal of the resources needed to enable the publication of data on the Work Capability Assessment outcomes for Universal Credit claimants has not been made. I anticipate there will be fewer resources available and I am not committing to developing new statistics at this time. We will consider our development priorities within the Statistical Work Programme.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 05/09/2022 15:41:31 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1469733

registered interest
date	13/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the implications for its policies of the response from individual disabled people to the health and disability green paper in summer 2021; and whether her Department plans to review its approach to consulting disabled people for the consultation on the forthcoming health and disability white paper.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	17042
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>We received over 4,500 responses to the public consultation on <em>Shaping Future Support: The Health and Disability Green Paper</em> and we are very grateful to all the individuals and organisations who have contributed.</p><p> </p><p>Throughout the consultation period itself, we held more than 40 events with disabled people, people with health conditions and their representatives, including a series of virtual events as well as face-to-face events across Great Britain. Many charities helped us to run events by organising for their users to attend and speak to us about the areas of the Green Paper that were most important to them.</p><p> </p><p>We will respond to the consultation responses through the Health and Disability White Paper that we will publish later this year and will continue to engage with disabled people and people with health conditions regularly.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/06/2022 14:09:15 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1469734

registered interest
date	13/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department requires assessor companies to report on the number of disabled and seriously unwell people who have requested that their assessment be audio recorded.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	17043
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>At present, there is no contractual requirement for Personal Independence Payment (PIP) or Health and Disability Assessment Services (HDAS) assessment providers to report on the number of claimants who have requested their assessment be audio recorded.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/06/2022 12:30:35 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1469735

registered interest
date	13/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 January 2022 to Question 103610, on Social Security Benefits: Medical Examinations, if she will place the most recent quarterly satisfaction ratings for disability benefit assessments by Atos, Capita and Maximus in the House of Commons Library.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	17044
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>We will not be placing the most recent quarterly satisfaction ratings in the House of Commons Library because they are already available in the Cabinet Office Key Performance Indicators documents <a href="https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts" target="_blank">published on GOV.UK</a>.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/06/2022 14:11:16 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1469736

registered interest
date	13/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 3 March 2022 to Question 128374, on Social Security Benefits: Medical Examinations, if she will instruct officials to undertake an independent audit of the accuracy of surveys undertaken by her Department’s contracted assessor companies.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	17045
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>The department currently has no intention to undertake an independent audit of the accuracy of the customer satisfaction surveys.</p><p> </p><p>Independent Assessment Services (IAS), Capita and Centre for Health and Disability Assessments (CHDA) customer satisfaction surveys are undertaken by independent third parties in line with the requirements of their individual contracts. Customer satisfaction rate is a Service Level Agreement within the contracts which attracts service credits for failure. All providers have consistently exceeded their customer satisfaction targets. Furthermore, we regularly review survey responses and feedback with providers, to identify any issues or trends and help us manage the performance of these contracts.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/06/2022 12:25:19 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft

1469737

registered interest
date	13/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Appeals
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the objective set out in the health and disability green paper on improving the quality of decision-making for Personal Independence Payments, if she will commission an independent audit of a sample of people who were unsuccessful at mandatory reconsideration who did not go on to lodge an appeal against that decision.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	17046
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>It has always been our aim to make the right decision, from the earliest engagement with a customer and including at Mandatory Reconsideration stage.</p><p> </p><p>Consequently, we have introduced a new approach to Decision Making at both the initial decision and the Mandatory Reconsideration stage, giving Decision Makers additional time to proactively contact customers where they think additional evidence may support the claim. A similar approach applies at the appeal stage where new evidence is provided that may alter the decision.</p><p> </p><p>We want to improve the experience of disabled people and people with health conditions in the decision-making process so that fewer people need a Mandatory Reconsideration or appeal. This includes doing more to improve evidence gathering and decision making to ensure that the right decision is made first time.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/06/2022 12:28:22 answering member 1609 label Biography information for Chloe Smith
tabling member	4491 label Biography information for Vicky Foxcroft