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1489356
registered interest false more like this
date less than 2022-07-14more like thismore than 2022-07-14
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact of the recent cost of living increases on people claiming Personal Independence Payments. more like this
tabling member constituency Erith and Thamesmead more like this
tabling member printed
Abena Oppong-Asare more like this
uin 36923 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-07-19more like thismore than 2022-07-19
answer text <p>In response to the increase in the costs of living, around six million people who receive a non-means-tested disability benefit will receive a one-off Disability Cost of Living Payment of £150, including those in receipt of Personal Independence Payment. This is only one part of the government’s £15bn package of support and sits alongside Cost of Living Payments of up to £650 for means-tested benefits recipients, the first instalments of which are currently being made, payments to those eligible for Winter Fuel Payments and the extension of the Household Support Fund. This is on top of the £22bn the government has already announced to support households with the cost of living.</p><p> </p><p>In addition to specific targeted support, disabled people may also benefit from previously announced measures to help people tackle the cost of living, including:</p><ul><li>£150 council tax rebate</li><li>£400 discount from energy bills</li><li>cuts to the Universal Credit taper rate</li><li>frozen alcohol duty and fuel duty and</li><li>the further rise in the National Living Wage to £9.50 an hour from April 2022.</li></ul>
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-07-19T14:42:39.22Zmore like thismore than 2022-07-19T14:42:39.22Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4820
label Biography information for Abena Oppong-Asare more like this
1488266
registered interest false more like this
date less than 2022-07-12more like thismore than 2022-07-12
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what support is available for disabled people whilst they wait for their Personal Independence Payment application to be processed. more like this
tabling member constituency Hornsey and Wood Green more like this
tabling member printed
Catherine West more like this
uin 35001 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-07-18more like thismore than 2022-07-18
answer text <p>Personal Independence Payment (PIP) is designed to provide a contribution towards the additional, disability-related costs faced by people with a long-term health condition or disability. PIP is paid in addition to the other financial support that the individual may already be entitled to, including income maintenance benefits designed to help pay for day-to-day and housing costs, such as Employment and Support Allowance, Housing Benefit and Universal Credit. Once a PIP claim has been determined any arrears of entitlement are paid.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
grouped question UIN 35000 more like this
question first answered
less than 2022-07-18T15:21:54.37Zmore like thismore than 2022-07-18T15:21:54.37Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4523
label Biography information for Catherine West more like this
1488499
registered interest false more like this
date less than 2022-07-12more like thismore than 2022-07-12
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what support and advice is offered by her Department to new claimants for Personal Independence Payment when they are waiting for the decision of a mandatory reconsideration. more like this
tabling member constituency Slough more like this
tabling member printed
Mr Tanmanjeet Singh Dhesi more like this
uin 35034 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-07-15more like thismore than 2022-07-15
answer text <p>The main support and advice is given at the pre-Mandatory Reconsideration stage. Whether the claimant uses Gov.UK or calls the Department to apply for an MR, they are given advice as to what the process involves, including information about providing evidence.</p><p> </p><p>Thereafter the Department’s key responsibility is to ensure that the application is considered without delay. The decision maker may contact the claimant to discuss their dispute and to ensure that they have provided the decision maker with all the material evidence necessary to decide whether there are grounds to change the decision.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-07-15T10:52:59.813Zmore like thismore than 2022-07-15T10:52:59.813Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4638
label Biography information for Mr Tanmanjeet Singh Dhesi more like this
1484175
registered interest false more like this
date less than 2022-06-28more like thismore than 2022-06-28
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what her Department's planned timetable is for all Personal Independence Payment applicants to have the choice of a recorded assessment. more like this
tabling member constituency Glasgow South West more like this
tabling member printed
Chris Stephens more like this
uin 26786 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-07-04more like thismore than 2022-07-04
answer text <p>The option for a claimant to request an audio recording of their Personal Independence Payment (PIP) telephone or face-to-face assessment is already available, and we are working closely with providers to add the functionality to video assessments. In addition to this, from January 2022, claimants can make their own recordings on a device of their choosing if they do not wish for the assessment to be recorded on their behalf.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-07-04T16:47:36.257Zmore like thismore than 2022-07-04T16:47:36.257Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4463
label Biography information for Chris Stephens more like this
1483630
registered interest false more like this
date less than 2022-06-27more like thismore than 2022-06-27
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of Personal Independence Payment (PIP) assessments have been carried out (a) face-to-face, (b) remotely and (c) on paper in each year since the tendering of provider-based PIP contracts were agreed; and what performance metrics in those contracts have been met by those providers in that contract period. more like this
tabling member constituency Dewsbury more like this
tabling member printed
Mark Eastwood more like this
uin 26035 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-07-05more like thismore than 2022-07-05
answer text <p>The number and proportion of Personal Independence Payment (PIP) assessments that have been carried out (a) face to face, (b) remotely, including telephone and video, and c) paper based, can be found in the tables below.</p><p> </p><p><strong>Please note:</strong></p><p> </p><ul><li>All volumes have been rounded to the nearest 10</li><li>Proportions are based on actual values and may not add up due to rounding</li><li>Clearances volumes relating to remote channels and face-to-face after March 2020 are calculated from weekly MI and are representative of performance. All of the above data is derived from contractual management information produced by the Assessment Providers</li><li>Please note: the above data is derived from unpublished management information which is collected for internal Departmental use only and has not been quality assured to Official Statistics Publication standards</li></ul><p> </p><p>Provider performance is measured across a range of service level agreements setting out the department's expectations for service delivery. These include quality, performance delivery targets and customer experience.</p><p> </p><p> </p><p>For the years 2013 - 2022, the number of assessments per channel are:</p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Remote</strong></p></td><td><p><strong>Paper-Based</strong></p></td><td><p><strong>Face-to-Face</strong></p></td></tr><tr><td><p><strong>Jun-13 to Dec-13</strong></p></td><td><p>0</p></td><td><p>12,890</p></td><td><p>24,950</p></td></tr><tr><td><p><strong>2014</strong></p></td><td><p>0</p></td><td><p>103,680</p></td><td><p>295,170</p></td></tr><tr><td><p><strong>2015</strong></p></td><td><p>0</p></td><td><p>148,220</p></td><td><p>534,230</p></td></tr><tr><td><p><strong>2016</strong></p></td><td><p>0</p></td><td><p>182,050</p></td><td><p>786,080</p></td></tr><tr><td><p><strong>2017</strong></p></td><td><p>0</p></td><td><p>160,620</p></td><td><p>871,000</p></td></tr><tr><td><p><strong>2018</strong></p></td><td><p>0</p></td><td><p>136,050</p></td><td><p>818,820</p></td></tr><tr><td><p><strong>2019</strong></p></td><td><p>0</p></td><td><p>154,050</p></td><td><p>776,080</p></td></tr><tr><td><p><strong>2020</strong></p></td><td><p>441,390</p></td><td><p>139,040</p></td><td><p>153,180</p></td></tr><tr><td><p><strong>2021</strong></p></td><td><p>611,530</p></td><td><p>125,130</p></td><td><p>22,380</p></td></tr><tr><td><p><strong>Jan-22 to Apr-22</strong></p></td><td><p>236,180</p></td><td><p>53,330</p></td><td><p>14,720</p></td></tr></tbody></table><p> </p><p>With channel proportion as:</p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Remote</strong></p></td><td><p><strong>Paper-Based</strong></p></td><td><p><strong>Face-to-Face</strong></p></td></tr><tr><td><p><strong>Jun-13 to Dec-13</strong></p></td><td><p>0.0%</p></td><td><p>34.1%</p></td><td><p>65.9%</p></td></tr><tr><td><p><strong>2014</strong></p></td><td><p>0.0%</p></td><td><p>26.0%</p></td><td><p>74.0%</p></td></tr><tr><td><p><strong>2015</strong></p></td><td><p>0.0%</p></td><td><p>21.7%</p></td><td><p>78.3%</p></td></tr><tr><td><p><strong>2016</strong></p></td><td><p>0.0%</p></td><td><p>18.8%</p></td><td><p>81.2%</p></td></tr><tr><td><p><strong>2017</strong></p></td><td><p>0.0%</p></td><td><p>15.6%</p></td><td><p>84.4%</p></td></tr><tr><td><p><strong>2018</strong></p></td><td><p>0.0%</p></td><td><p>14.2%</p></td><td><p>85.8%</p></td></tr><tr><td><p><strong>2019</strong></p></td><td><p>0.0%</p></td><td><p>16.6%</p></td><td><p>83.4%</p></td></tr><tr><td><p><strong>2020</strong></p></td><td><p>60.2%</p></td><td><p>19.0%</p></td><td><p>20.9%</p></td></tr><tr><td><p><strong>2021</strong></p></td><td><p>80.6%</p></td><td><p>16.5%</p></td><td><p>2.9%</p></td></tr><tr><td><p><strong>Jan-22 to Apr-22</strong></p></td><td><p>77.6%</p></td><td><p>17.5%</p></td><td><p>4.8%</p></td></tr></tbody></table><p> </p><p> </p><p>For more information, monthly performance measures against targets can be found in the attached PDF document.</p>
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-07-05T14:07:05.027Zmore like thismore than 2022-07-05T14:07:05.027Z
answering member
1609
label Biography information for Chloe Smith remove filter
attachment
1
file name 26035 attachment.pdf more like this
title 26035 attachment more like this
tabling member
4807
label Biography information for Mark Eastwood more like this
1472514
registered interest false more like this
date less than 2022-06-22more like thismore than 2022-06-22
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the average backdated payment is for a Personal Independence claimant once they have gone through the full application, assessment and appeals processes. more like this
tabling member constituency Chesterfield more like this
tabling member printed
Mr Toby Perkins more like this
uin 23275 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-06-27more like thismore than 2022-06-27
answer text <p>The information requested is not readily available and could only be provided at disproportionate cost.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-06-27T16:03:48.77Zmore like thismore than 2022-06-27T16:03:48.77Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
3952
label Biography information for Mr Toby Perkins more like this
1464955
registered interest false more like this
date less than 2022-05-23more like thismore than 2022-05-23
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what her Department advises to existing claimants of Personal Independence Payments in the event that their condition has worsened but an assessment review for a higher rate has not been carried out as a result of an award being close to ending. more like this
tabling member constituency Enfield, Southgate more like this
tabling member printed
Bambos Charalambous more like this
uin 6873 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-05-26more like thismore than 2022-05-26
answer text <p>We advise claimants to report any relevant change of circumstances which may affect their award. When a claimant reports a change in their needs, they will be sent a form which asks for details of how their condition or conditions has changed and how it affects them. Claimants are also asked to provide any additional evidence they may have.</p><p> </p><p>The case will then be reviewed and if it is decided that an increase in PIP is applicable, the increased award will be made from the date the change in condition occurred, regardless of when the previous award was due to end.</p><p> </p><p>Change of Circumstances cases are monitored to prevent payment ending before a review has taken place.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-05-26T15:31:40.367Zmore like thismore than 2022-05-26T15:31:40.367Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4610
label Biography information for Bambos Charalambous more like this
1459930
registered interest false more like this
date less than 2022-04-25more like thismore than 2022-04-25
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many people have been waiting for more than (a) three, (b) four, (c) five and (d) six months from the time they applied for personal independence payment to the time they (i) were offered an assessment appointment and (ii) received a decision as of 25 April 2022; and what the average time that people are waiting is to (A) be offered an assessment appointment and (B) receive a decision. more like this
tabling member constituency York Central more like this
tabling member printed
Rachael Maskell more like this
uin 159000 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-04-27more like thismore than 2022-04-27
answer text <p>With respect to parts (i), (ii) and (A) of your question, the information requested is not readily available and to provide it would incur disproportionate cost.</p><p /><p>With respect to part (B) of your question, data on processing times for Personal Independence Payment (PIP) Normal Rules New Claims to January 2022 (the latest available data) is published in Table 1A of the PIP Statistics tables which can be found here:</p><p><strong> </strong></p><p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1060540/tables-pip-statistics-to-january-2022.xlsx" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1060540/tables-pip-statistics-to-january-2022.xlsx</a></p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-04-27T11:01:18.917Zmore like thismore than 2022-04-27T11:01:18.917Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4471
label Biography information for Rachael Maskell more like this
1458292
registered interest false more like this
date less than 2022-04-19more like thismore than 2022-04-19
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the average response time for answering personal independence payment new claims calls was in each month from December 2021 to March 2022. more like this
tabling member constituency Ellesmere Port and Neston more like this
tabling member printed
Justin Madders more like this
uin 155793 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-04-25more like thismore than 2022-04-25
answer text <p>The following table presents Personal Independent Payment (PIP) New Claims (NC) Monthly Management Information for period December 2021 to March 2022.</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Average speed of answer (min:sec)</strong></p></td><td><p><strong>Total Calls Answered</strong></p></td></tr><tr><td><p><strong>Dec-21</strong></p></td><td><p>01:11</p></td><td><p>73,386</p></td></tr><tr><td><p><strong>Jan-22</strong></p></td><td><p>04:03</p></td><td><p>106,814</p></td></tr><tr><td><p><strong>Feb-22</strong></p></td><td><p>07:29</p></td><td><p>98,929</p></td></tr><tr><td><p><strong>Mar-22</strong></p></td><td><p>03:17</p></td><td><p>119,560</p></td></tr></tbody></table><p /><p>Please note this information is derived from the Department’s management information designed solely for the purpose of helping the Department to manage its business. As such, it has not been subjected to the rigorous quality assurance checks applied to our published official statistics. As DWP holds the information internally, we have released it. However, it is possible information held by DWP may change due to operational reasons and we recommend that caution be applied when using it.</p>
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-04-25T16:39:46.64Zmore like thismore than 2022-04-25T16:39:46.64Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4418
label Biography information for Justin Madders more like this
1456537
registered interest false more like this
date less than 2022-03-31more like thismore than 2022-03-31
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of personal independence payment claims are auto-extended on more than one occasion due to a backlog of claims being processed by assessment providers, such that an assessment cannot be undertaken within the first period of auto-extension. more like this
tabling member constituency Poplar and Limehouse more like this
tabling member printed
Apsana Begum more like this
uin 151296 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2022-04-19more like thismore than 2022-04-19
answer text <p>To protect PIP customers, we have developed an automated Digital solution which essentially extends the current award for cases where there is a risk that the claim will fall out of payment.</p><p> </p><p>As we see continuing high demand for PIP new claims, customers are currently waiting longer than expected to have their claim reviewed, which has led to some awards being extended more than once.</p><p> </p><p>The information requested on multiple extensions, however, is not readily available and could only be provided at disproportionate cost.</p> more like this
answering member constituency Norwich North more like this
answering member printed Chloe Smith more like this
question first answered
less than 2022-04-19T15:17:26.65Zmore like thismore than 2022-04-19T15:17:26.65Z
answering member
1609
label Biography information for Chloe Smith remove filter
tabling member
4790
label Biography information for Apsana Begum more like this