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834636

registered interest
date	01/02/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment she has made of the effect of planned passport fee increases on people without access to internet services.
tabling member constituency	Manchester, Gorton
tabling member printed	Afzal Khan
uin	126084
answer	answer is ministerial correction date of answer 07/02/2018 answer text <p>With over 90 per cent of adults in the UK having access to the internet, and third parties being permitted to apply on a person’s behalf, it has been assessed that the vast majority of people will face no obstacle to applying for their passport online.</p><p>However, Her Majesty’s Passport Office is developing further help for those who wish to apply online, which includes exploring options for making services available from the High Street and by working in conjunction with community support groups.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 07/02/2018 16:27:37 answering member 4048 label Biography information for Caroline Nokes
tabling member	4671 label Biography information for Afzal Khan

834412

registered interest
date	31/01/2018
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she has taken to prepare for the potential increase in demand for passport services ahead of the passport price increase.
tabling member constituency	Manchester, Gorton
tabling member printed	Afzal Khan
uin	126031
answer	answer is ministerial correction date of answer 07/02/2018 answer text <p>Operational contingency plans are regularly reviewed to ensure demand can be serviced without significant impact on customer experience. Her Majesty’s Passport Office has considered what additional short term capacity may be needed to respond to changes in potential demand ahead of the proposed passport price increase. This includes staffing levels, IT capacity and our suppliers’ capacity.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes question first answered 07/02/2018 16:28:28 answering member 4048 label Biography information for Caroline Nokes
tabling member	4671 label Biography information for Afzal Khan