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78319

registered interest
date	16/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Business: Billing
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment they have made of the current impact of late payments on small and medium-sized enterprises (SMEs); and what steps they are taking to support SMEs to mitigate the impact of late payments.
tabling member printed	Lord Barnett
uin	HL1209
answer	answer is ministerial correction date of answer 28/07/2014 answer text <p> </p><p> </p><p> </p><p>The Government considered the impact of late payment on Small and Medium Enterprises in our discussion paper Building a Responsible Payment Culture. As a result we are working with industry to create greater transparency of payment practices and a more responsible payment culture. This will include a statutory requirement, via the Small Business Enterprise and Employment Bill, for large firms to publish their payment practices. In addition, we are committed to working with the Institute for Credit Management and businesses to strengthen the Prompt Payment Code.</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 28/07/2014 16:56:25 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	1018 label Biography information for Lord Barnett

78241

registered interest
date	15/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Training
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what action, beyond the changes they are to make to apprenticeships, they intend to take in order to<b></b>prepare young people for the world of work and deliver businesses with a supply of<b></b>young people with appropriate skill sets for the business environment.
tabling member printed	Lord Allen of Kensington
uin	HL1136
answer	answer is ministerial correction date of answer 30/07/2014 answer text <p> </p><p>The Government is taking a range of actions to ensure young people have the skills and experience needed in the workplace.</p><p> </p><p> </p><p> </p><p>The Government published a Careers Inspiration Vision in September 2013 calling on schools and colleges to work closely with employers to provide more inspiration and career insights for children and young people for example through workplace visits, inspiring speakers, coaching and mentoring. To help schools achieve this we have published revised Statutory Guidance which underpins their duty to secure independent careers guidance. This makes it clear that schools should inspire their pupils through more real-life contact with the world of work. We have also published new departmental advice, which provides examples of good practice and case studies, demonstrating how schools can build closer links with employers.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 30/07/2014 16:48:18 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	4304 label Biography information for Lord Allen of Kensington

77774

registered interest
date	14/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Postal Services: Competition
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether Ofcom has conducted any analysis of regulatory options to protect the universal postal service in the event of a significant increase in end-to-end competition.
tabling member printed	Lord Whitty
uin	HL1071
answer	answer is ministerial correction date of answer 28/07/2014 answer text <p> </p><p>The regulatory options to protect the universal service are set out in the Postal Services Act 2011.</p><p> </p><p> </p><p> </p><p>Parliament has given Ofcom the primary statutory duty to secure the provision of the universal service and the powers and tools its needs to do so.</p><p> </p><p> </p><p> </p><p>Ofcom has carried out a consultation on end-to-end competition in the postal services sector and published a Guidance paper on the use of its regulatory options and the circumstances under which it would intervene to protect the universal service from any serious threat from competition. More information about Ofcom’s consultation on end-to-end competition and its Guidance (“Final Guidance on Ofcom’s approach to assessing the impact on the universal service”) can be found on its website (<a href="http://www.ofcom.org.uk/" target="_blank">www.ofcom.org.uk</a>).</p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 28/07/2014 14:41:38 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2444 label Biography information for Lord Whitty

77775

registered interest
date	14/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Postal Services: Competition
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government how long it would take Ofcom to undertake a review of the impact of the increase in end-to-end competition on the universal postal service.
tabling member printed	Lord Whitty
uin	HL1072
answer	answer is ministerial correction date of answer 28/07/2014 answer text <p> </p><p>Ofcom has set out its approach towards carrying out a full assessment of end-to-end competition in its Guidance published in March 2013 (“Final Guidance on Ofcom’s approach to assessing the impact on the universal service”). Although it has not set out a specific timescale for a full review, Ofcom has in place a continuous monitoring regime and access to key confidential data from Royal Mail and other postal operators which would enable it to anticipate any potential threat to the universal service.</p><p> </p><p> </p><p> </p><p>Ofcom has said that they are keeping market developments under close monthly review and if this monitoring identified cause for concern they would be able to carry out a review very quickly.</p><p> </p><p> </p><p> </p><p>More information about Ofcom’s regulatory framework can be found on Ofcom’s website (<a href="http://www.ofcom.org.uk/" target="_blank">www.ofcom.org.uk</a>).</p><p> </p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 28/07/2014 14:42:36 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2444 label Biography information for Lord Whitty

65945

registered interest
date	07/07/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Housing: Disability
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what plans they have to ensure that estate agents are trained to help disabled people find suitable accommodation.
tabling member printed	Lord Swinfen
uin	HL872
answer	answer is ministerial correction date of answer 28/07/2014 answer text <p> </p><p>The Government has no plans to provide training in this specific area. However, we understand the National Association of Estate Agents provides customer services training for those employed in this field including understanding the customer’s needs. It is in the interests of Estate Agents to understand the needs of all their potential customers, including the disabled customers, so that they can compete effectively to win new business and grow. The Government sets the open, market framework in which companies can compete for business on fair terms.</p><p> </p><p> </p><p> </p><p>The Government does however encourage companies to make their businesses more accessible to disabled people and embrace the positive business opportunities presented by disabled customers; guidance is available on the gov.uk website for both employees and employers. It covers what businesses must do to comply with the law, to ensure that everyone they employ or serve is treated equally and according to their needs.</p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 28/07/2014 14:40:12 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2235 label Biography information for Lord Swinfen