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416956

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC: Royal Charters
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government how often the members of the BBC Charter renewal advisory panel will meet (1) each other and (2) the Secretary of State for Culture, Media and Sport.
tabling member printed	Baroness Grender
uin	HL1876
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>(1) As set out in the Advisory Group’s terms of reference the Group will meet approximately six times a year at times agreed in advance by the Secretary of State for Culture, Media and Sport’s office[1].</p><p> </p><p>(2) These meetings will be chaired by the Secretary of State for Culture, Media and Sport.</p><p> </p><br /><p>[1] Can be found at https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/445912/TERMS_OF_REFERENCE.pdf)</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:38:22 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	4291 label Biography information for Baroness Grender

416958

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment they have made of the conclusions of the House of Commons Culture, Media and Sport Committee report of February 2015, <i>Future of the BBC</i>, that (1) the BBC’s independence could be compromised by negotiations with government that lack transparency and public consultation; (2) licence fee payers must be consulted and Parliament should have an opportunity to debate any significant changes to funding responsibilities; and (3) that it was wholly wrong that the 2010 licence fee settlement was not subject to any public or parliamentary consultation.
tabling member printed	Lord Birt
uin	HL1878
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>The BBC Charter Review Consultation, published on 16 July 2015, drew heavily on the evidence heard by, and the report from, the Culture, Media and Sport Select Committee’s report on the Future of the BBC. The Charter Review provides an opportunity for a wide-ranging national debate about the BBC, and will inform the Government’s proposals for the future of the BBC, including its funding.</p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:42:21 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2533 label Biography information for Lord Birt

416962

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC: Royal Charters
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what are the terms of reference of the BBC Charter renewal advisory panel.
tabling member printed	Baroness Bonham-Carter of Yarnbury
uin	HL1882
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>The BBC Charter Review Advisory Group’s terms of reference are:</p><p>Membership of the Group is voluntary and by invitation from the Secretary of State for Culture, Media and Sport, who will Chair the meetings.</p><p>Members will possess a range of skills, experience and expertise that enables them to contribute independently and in different ways to the oversight of the Government’s Review of the BBC Royal Charter.</p><p>Members are appointed on the basis of their personal experience not as representatives of their respective organisations.</p><p> </p><p> </p><p>Further details on the BBC Charter Review Advisory Group can be found at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/445912/TERMS_OF_REFERENCE.pdf.</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:50:30 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3699 label Biography information for Baroness Bonham-Carter of Yarnbury

416964

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC: Royal Charters
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether the BBC Charter renewal advisory panel will take evidence during the course of its work; and if so, whether that evidence will be taken in public.
tabling member printed	Lord Clement-Jones
uin	HL1884
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>In its consideration of policy and process issues for the Charter Review, it is envisaged that the Advisory Group will consider a range of sources of evidence – including, but not limited to, responses to the Government’s consultation, and publicly available sources of evidence such as the BBC’s strategy documents. There are no current plans for evidence, written or oral, to be taken in public by the Advisory Group.</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:52:09 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3396 label Biography information for Lord Clement-Jones

416965

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC: Royal Charters
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether they plan to publish the views and advice they receive from the members of the BBC Charter renewal advisory panel.
tabling member printed	Lord Clement-Jones
uin	HL1885
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>There are currently no such plans. The Group may make recommendations about policy and process, but ultimate responsibility for decisions remains with Department for Culture, Media and Sport Ministers.</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:51:01 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3396 label Biography information for Lord Clement-Jones

416966

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC: Royal Charters
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether the BBC Charter renewal advisory panel has the power to compel evidence from the people and institutions from whom they wish to hear.
tabling member printed	Lord Clement-Jones
uin	HL1886
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>In its consideration of policy and process issues for the Charter Review, it is envisaged that the Advisory Group will consider a range of sources of evidence – including, but not limited to, responses to the Government’s consultation, and publicly available sources of evidence such as the BBC’s strategy documents. There are no current plans for evidence, written or oral, to be taken in public by the Advisory Group.</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 14:52:41 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3396 label Biography information for Lord Clement-Jones

416980

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Queen Elizabeth II
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what plans they have to acknowledge and celebrate Her Majesty the Queen becoming the longest-serving monarch on 9 September.
tabling member printed	Lord Hanningfield
uin	HL1900
answer	answer is ministerial correction date of answer 11/09/2015 answer text <p>Her Majesty’s Government congratulates Her Majesty the Queen on this historic milestone and wishes her many more happy years as Head of State. In line with Her Majesty the Queen’s wishes, there were no official events to mark the occasion.</p> answering member printed Baroness Neville-Rolfe question first answered 11/09/2015 12:34:00 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2650 label Biography information for Lord Hanningfield

417022

registered interest
date	07/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Battle of Jutland
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what plans they have to commemorate the centenary of the Battle of Jutland in 2016.
tabling member printed	Lord West of Spithead
uin	HL1942
answer	answer is ministerial correction date of answer 14/09/2015 answer text <p>A national commemorative event will be held on 31 May 2016 to mark the Battle of Jutland and the wider war at sea. Further details will be announced later this year.</p> answering member printed Baroness Neville-Rolfe question first answered 14/09/2015 12:47:41 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3834 label Biography information for Lord West of Spithead

417093

registered interest
date	07/09/2015
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Department for Business, Innovation and Skills: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether the Department for Business, Innovation and Skills has target times by which members of the public can reasonably expect to get through on the telephone and speak to an official; by what percentage extent there has been a change over the past three years in the number of telephone calls from the public seeking information or assistance from the Department for Business, Innovation and Skills; and what training in communication skills is provided for the officials in that Department.
tabling member printed	Lord Quirk
uin	HL2013
answer	answer is ministerial correction date of answer 11/09/2015 answer text <p>The Department’s target is for 93% of telephone enquiries to be answered within 45 seconds.</p><p> </p><p>Call volumes to the general enquiries telephone line for the Department for Business, Innovation and Skills were as follows:</p><p>April 2012-March 2013: 41,562 calls</p><p>April 2013-March 2014: 31,426 calls (a 24% decrease from 2012-2013)</p><p>April 2014-March 2015: 30,533 calls (a 3% decrease from 2013-2014)</p><p> </p><p>Training provision on communication skills is dependent on the needs of officials and teams. An advanced level course on the professional handling of telephone calls was most recently delivered to frontline call handlers on Thursday 20 August.</p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 11/09/2015 13:14:49 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3254 label Biography information for Lord Quirk

417118

registered interest
date	07/09/2015
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Offices: Rents
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment they have made of the costs of renting office space in cities, especially London, and of the effect on those costs as more previously disused office space is converted into new flats.
tabling member printed	Lord Ouseley
uin	HL2038
answer	answer is ministerial correction date of answer 11/09/2015 answer text <p>BIS constantly review occupancy costs through effective data management utilising best in class market advisors to provide current market rental evidence. London particularly has seen an increase in office rental values driven in part by the demand for alternative residential use. BIS have adopted strategies to mitigate the costs resulting in a cost per person and space utilisation being lower in London than regions.</p><p> </p><p> </p><p> </p><p>A BIS 2020 Estate strategy is currently being developed to maximise the efficient use of office space across the office portfolio. The new estates strategy will drive significant reductions in floor space and coupled with greater emphasis on online working will deliver substantial savings over the spending review period.</p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 11/09/2015 13:16:02 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	2170 label Biography information for Lord Ouseley