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529943

registered interest
date	29/06/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Stamp Duty Land Tax
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government, further to the Written Answer by Baroness Altmann on 16 June (HL502), what provision is made for claimants suffering severe myalgic encephalomyelitis or chronic fatigue syndrome who are housebound or bedbound and who are unable to attend a face-to-face consultation.
tabling member printed	The Countess of Mar
uin	HL871
answer	answer is ministerial correction date of answer 13/07/2016 answer text <p>A home consultation can be offered where a claimant is unable to travel to a consultation as a result of their health condition or impairment.</p><p> </p><p>Situations where a claimant may need a home consultation can include where a person’s diagnosis suggests a significant disability that may make travel extremely difficult or the claimant provides evidence from a health professional that they are unable to travel due to their health condition or impairment.</p> answering member printed Baroness Altmann question first answered 13/07/2016 15:08:42 answering member 4533 label Biography information for Baroness Altmann
tabling member	1861 label Biography information for The Countess of Mar

524312

registered interest
date	09/06/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Young Offenders: Restraint Techniques
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether there is any provision for people claiming Personal Independence Payments who have difficulty in completing questions by hand to be able to complete the forms electronically; and if not, whether they plan to introduce such a facility.
tabling member printed	The Countess of Mar
uin	HL583
answer	answer is ministerial correction date of answer 16/06/2016 answer text <p>We are developing a digital service for claiming Personal Independence Payment (PIP) which brings the current PIP telephony claim and paper form together.</p><p>We have tested a number of different design approaches with users and, based on feedback, are developing an application process that is more tailored to individual needs. From April 2016 we started making the online PIP claim available to a small number of PIP claimants on a voluntary basis. This will allow us to get direct feedback, make ongoing improvements and ensure this new service is effective and secure before it is available nationally.</p> answering member printed Baroness Altmann question first answered 16/06/2016 14:20:46 answering member 4533 label Biography information for Baroness Altmann
tabling member	1861 label Biography information for The Countess of Mar

523687

registered interest
date	07/06/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Developing Countries: Health Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what form of evidence of incapacity is acceptable for Personal Independence Payments claims when a person suffering from severe myalgic encephalomyelitis or chronic fatigue syndrome, for which there is currently no treatment, has had no contact with any medical professionals or auxiliary practitioners for a considerable length of time.
tabling member printed	The Countess of Mar
uin	HL502
answer	answer is ministerial correction date of answer 16/06/2016 answer text <p>The Department encourages claimants to provide as much relevant evidence as necessary to support their claim. The “How your disability affects you” form and accompanying guidance sets out the range of information that can help the Department reach a decision. The guidance for Health Professionals also sets out sources of further evidence which could help inform their advice to the Department, this includes family members, carers or anyone else who supports them.</p><p> </p><p>Before claimants are invited for a face-to-face consultation, all of the evidence held is reviewed and if, at that stage, a decision can be made on the paper evidence alone, then claimants will not be required to attend a face-to-face consultation. Alternatively, further evidence that might help inform the Department’s decision on the claim can be requested by the Health Professional.</p><p> </p><p>If the Health Professional cannot provide advice to the Department at this stage, or where there is insufficient or no other suitable sources of evidence on which to make an assessment, claimants will be invited to attend a face-to-face consultation. This gives claimants the opportunity to put across their own views of the impact of their health condition on their everyday lives, ensuring that decisions reflect the best evidence. In some cases we carry out consultations in the claimant’s home.</p> answering member printed Baroness Altmann question first answered 16/06/2016 13:47:27 answering member 4533 label Biography information for Baroness Altmann
tabling member	1861 label Biography information for The Countess of Mar