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<p>The Drive and Vehicle Licensing Agency (DVLA) is meeting all of its customer service
measures for transactions that were previously carried out in its network of local
offices.</p><p> </p><p>Earlier this year, the DVLA launched two new digital services,
which allow customers to retain and assign personalised registration numbers in real
time, removing the requirement to return paperwork to the DVLA. These were two of
the most commonly used services by customers of the local offices. These services
are proving extremely popular with over a third of transactions already being carried
out digitally.</p><p> </p><p>Overall customer satisfaction for all DVLA services is
currently 93.12%.</p><p> </p><p> </p>
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