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1059376

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what progress his Department is making on the introduction of an automated delay repay compensation scheme that is interoperable across train operating companies.
tabling member constituency	North East Hampshire
tabling member printed	Mr Ranil Jayawardena
uin	909230
answer	answer is ministerial correction date of answer 14/02/2019 answer text <p>As announced by the Secretary of State in October, the Government will mandate new franchises to introduce simple “one-click” automated claims systems, available via smartphones and smartcard registration. This will make it easier for passengers to claim compensation when they have suffered delays.</p><p> </p><p>We are also encouraging “one-click” compensation to be introduced across all DfT train operators.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 14/02/2019 15:06:37 answering member 3996 label Biography information for Andrew Jones
tabling member	4498 label Biography information for Mr Ranil Jayawardena

1059772

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Bexleyheath Line: Landslips
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what explanation he has received from Network Rail for the recent landslip on the Bexleyheath railway line; and what steps his Department is taking to ensure that (a) works are completed quickly and (b) disruption to passengers is minimised.
tabling member constituency	Bexleyheath and Crayford
tabling member printed	Sir David Evennett
uin	220109
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>Network Rail have advised the Department about the extent and causes of the landslip on the Bexley Heath railway line which took place on Monday 11 February. Network Rail have reinstated services along this line and are also carrying out geotechnical surveys to understand why the landslip occurred. To help prevent further landslips in this area, Network Rail have installed remote sensors and cameras which send regular information (including pictures and videos) about the condition of the cutting. Network Rail plan to carry out more intensive remediation work at this site in Control Period 6 (from 2019/20).</p><p> </p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 18/02/2019 16:30:00 answering member 3996 label Biography information for Andrew Jones
tabling member	1198 label Biography information for Sir David Evennett

1059851

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Crossrail: Finance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent discussions he has had with Heathrow Airport Limited on that company's contribution towards the funding of Crossrail.
tabling member constituency	Middlesbrough
tabling member printed	Andy McDonald
uin	220248
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>DfT is working with Heathrow Airport Limited and Transport for London to finalise the arrangements to enable the payment of the £70m Heathrow contribution towards the project. Crossrail Limited is a wholly-owned subsidiary of Transport for London.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/02/2019 16:56:42 answering member 3996 label Biography information for Andrew Jones
tabling member	4269 label Biography information for Andy McDonald

1059926

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Public Transport: Standards
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps he is taking to increase customer satisfaction in (a) rail and (b) other forms of public transport.
tabling member constituency	Upper Bann
tabling member printed	David Simpson
uin	220167
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>Customer satisfaction is an absolute priority for the Department. In rail, we are investing £48 billion to help modernise the network and deliver significant improvements in performance, punctuality and capacity across the country. We are upgrading the East Coast and Great Western Mainlines and introducing brand new trains across the network with orders for over 7,800 new carriages placed since 2010. We have also introduced new measures on compensation, an independent rail ombudsman and commissioned an independent root and branch review of the railway.</p><p> </p><p>Buses already enjoy high customer satisfaction with the latest Transport Focus Bus Passenger Survey revealing that almost nine out of ten passengers saying they are satisfied with their bus service. The Bus Services Act 2017 introduced a number of new tools to help local authorities improve local bus services. Through partnership arrangements we have enabled local authorities and bus operators to work constructively to provide better services for passengers.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/02/2019 16:35:57 answering member 3996 label Biography information for Andrew Jones
tabling member	1597 label Biography information for David Simpson

1059927

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Public Transport: Fares
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he is taking steps to prevent continual fare increases in public transport; and if he will make a statement.
tabling member constituency	Upper Bann
tabling member printed	David Simpson
uin	220168
answer	answer is ministerial correction date of answer 20/02/2019 answer text <p>In regard to rail, the Government regulates around one third of all rail fares to protect passengers that rely on trains to get to work from high fare rises. Since 2014, these regulated fares have been capped at inflation.</p><p> </p><p>We want fares to be linked to the more commonly used CPI measure of inflation in the future but, to be sustainable, income and costs to the rail industry, including staffing costs, must change in parallel. The Secretary of State has therefore written to the rail industry and the unions, asking for their help to move rail from RPI to CPI, to reduce costs so that savings can be passed on to passengers.</p><p> </p><p>In regard to buses, in order to mitigate fare increases the Government provides £250 million to support bus services through the Bus Service Operators Grant, with £43 million paid directly to local authorities. In real terms, annual total net support for bus services since 2010/11 has averaged 23 percent more than in the 1996/97 to 2009/10 period.</p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 20/02/2019 16:00:01 answering member 3996 label Biography information for Andrew Jones
tabling member	1597 label Biography information for David Simpson

1059954

registered interest
date	12/02/2019
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Cross Country Line
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, pursuant to the oral contribution of 10 January 2019, Official Report, column 526, whether he has had further discussions with the cross county train operator on increasing capacity on trains between Leeds and Birmingham.
tabling member constituency	Sheffield South East
tabling member printed	Mr Clive Betts
uin	220083
answer	answer is ministerial correction date of answer 18/02/2019 answer text <p>The Department is currently looking at all options for the successor to the Cross Country franchise. Officials are also in regular discussions with the current operator, Arriva Cross Country, about potential ways of increasing capacity on the busiest routes as a priority as suitable rolling stock becomes available in the market.</p><p> </p> answering member constituency Harrogate and Knaresborough answering member printed Andrew Jones question first answered 18/02/2019 13:32:51 answering member 3996 label Biography information for Andrew Jones
tabling member	394 label Biography information for Mr Clive Betts