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Bullying, harassment, and discrimination of any kind, including racial discrimination,
has no place whatsoever at HMRC. The wellbeing of all staff is a top priority, and
HMRC does not tolerate any behaviour that makes staff, or taxpayers, feel uncomfortable.
HMRC has policies which cover what action individuals can take if they experience
discrimination within the workplace, and has developed comprehensive guidance on how
to raise a concern. All concerns are investigated in accordance with the Civil Service
investigation standards. HMRC has introduced a number of services to ensure staff
can speak up if they see, hear, or experience anything that gives them a cause for
concern. It has also introduced steps to ensure that complaints are investigated impartially
with the decision taken by an independent decision manager with full support from
expert HR advisers.<p><strong><br> </strong></p>
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