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<p>The recent consultation “Strengthening consumer redress in the housing market”
sought views on how to ensure consumers across the housing sector have access to appropriate
redress when things go wrong, and considered whether bringing together redress schemes
into a single housing ombudsman service could help simplify access.</p><p>The consultation
ran for 8 weeks and closed on 16 April 2018. We received over 1,000 responses from
consumers and industry and will publish a response in due course</p>
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