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<p>My Hon Friend, the Parliamentary Under-Secretary of State for Transport, Claire
Perry MP, as Rail Minister, chairs a monthly meeting with Network Rail, train operators
in the South East, Transport Focus, and Department for Transport officials. This group
monitors performance and passenger experience and it is absolutely committed to identifying
improvements and ensuring rail passengers see the benefits of these improvements being
delivered. Network Rail and Southeastern both need to show much greater improvement
in their ability to fix faults quickly and communicate with their passengers more
effectively. The Department will ensure that lessons are learned from the disruption
in Kent that day.</p>
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