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1105936
registered interest false more like this
date less than 2019-03-28more like thismore than 2019-03-28
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit: Scotland more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many people in receipt of universal credit in Scotland have a mental health condition. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 238368 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-04more like thismore than 2019-04-04
answer text <p>Currently we do not report aggregate information about whether or not a claimant has a mental health condition and to collate and quality assure this information would incur disproportionate costs.</p><p> </p><p>Our work coaches receive training to ensure they can offer effective support to different claimant groups. This enables them to provide tailored support and gain an excellent understanding of whether their claimants have, have had in the past, or might cycle in and out of having a mental health condition or extra support needs.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-04T15:49:43.293Zmore like thismore than 2019-04-04T15:49:43.293Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1105937
registered interest false more like this
date less than 2019-03-28more like thismore than 2019-03-28
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit: Scotland more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what mental health training is provided to work coaches; and how many work coaches in Scotland have received mental health training to date. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 238369 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-04more like thismore than 2019-04-04
answer text <p>DWP is committed to providing the best possible support for all our claimants, including the most vulnerable in society. We are continuously reviewing and improving the service for vulnerable people to ensure that it is accessible and responsive to their needs.</p><p> </p><p>Work Coaches undergo a comprehensive training programme designed to equip them with the skills and knowledge required to provide a high quality service to all claimants. Specific training and guidance is provided for working with different vulnerable groups and those with complex needs including claimants with mental health conditions.</p><p> </p><p>In addition, Work Coaches have completed a two-day workshop, designed by experts in mental health and psychologists, and delivered where possible alongside external mental health partners. The training began in November 2017 and was completed at the end of March 2019. April 2019 will see the start of delivering this training to staff across the entire organisation who are employed in a claimant facing role, whether they engage with claimants by telephone, face to face or digitally.</p><p> </p><p>At the end of March 2019 all 1589 Work Coaches in Scotland had received Mental Health Training.</p><p> </p><p>* The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-04T16:37:06.58Zmore like thismore than 2019-04-04T16:37:06.58Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1109714
registered interest false more like this
date less than 2019-04-04more like thismore than 2019-04-04
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit: EEA Nationals and EU Nationals more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many (a) non-UK EU and (b) EEA nationals made a (i) successful and (ii) unsuccessful claim for universal credit in each month in the last 12 months. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 241045 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-09more like thismore than 2019-04-09
answer text <p>The Information requested about successful and (ii) unsuccessful claim for universal credit in each month in the last 12 months is not readily available, and to provide it would incur disproportionate cost.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-09T16:35:47.04Zmore like thismore than 2019-04-09T16:35:47.04Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1110016
registered interest false more like this
date less than 2019-04-05more like thismore than 2019-04-05
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many advance benefit payments have been made all universal credit claimants for the months (a) March 2017 (b) March 2018 and (c) March 2019. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 241444 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-11more like thismore than 2019-04-11
answer text <p>Around 60% of new claims to Universal Credit receive an advance payment in the first month of their claim. Subject to some fluctuation, this rate of advance take-up has been broadly consistent. This shows that claimants are being made aware of advances and are using it where they need this help.</p><p>The table below shows the number of advance payments made to Universal Credit claimants.</p><p>Data for March 2019 is not currently available</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Number of Advance payments</p></td></tr><tr><td><p>Mar-17</p></td><td><p>28,000</p></td></tr><tr><td><p>Mar-18</p></td><td><p>69,000</p></td></tr></tbody></table><p> </p><p>Notes</p><p>1. All figures are rounded to the nearest 1000</p><p>2. The number of advances includes advances for both Universal Credit live service and full service. However different methodologies and data sources are used for each</p><p>3. Where a claim receives multiple advances within the same month, all are counted individually.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-11T15:08:25.793Zmore like thismore than 2019-04-11T15:08:25.793Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1110017
registered interest false more like this
date less than 2019-04-05more like thismore than 2019-04-05
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what guidance is provided to job centre staff when assessing whether a universal credit claimant can receive an advanced payment. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 241445 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-15more like thismore than 2019-04-15
answer text <p>Comprehensive guidance on Universal Credit Advance payments is available to all staff across the Jobcentre network.</p><p> </p><p>This guidance is clear that it is essential that all new claimants are offered an Advance and that it is processed at the first point of contact. Applications for an advance payment can be made in person, by telephone or online depending on the claimant’s circumstances.</p><p> </p><p>New claimants can apply for a Universal Credit advance, worth up to 100 per cent of a claimant’s indicative award, paid within 72 hours of making a request, and can receive payment within a day if needed. Around 60% of eligible new claims to Universal Credit received an advance in February 2019.</p><p> </p><p>Universal Credit guidance is published in the House of Commons library and the Department is committed to refreshing this at regular intervals.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-15T15:43:10.947Zmore like thismore than 2019-04-15T15:43:10.947Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1110018
registered interest false more like this
date less than 2019-04-05more like thismore than 2019-04-05
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how the monthly entitlement of universal credit is estimated for the purposes of calculating an advance payment. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 241446 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-11more like thismore than 2019-04-11
answer text <p>For the purpose of deciding the amount of Universal Credit new claim advance available, the indicative monthly Universal Credit entitlement is calculated from the information provided about the household on the Universal Credit new claim application.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-11T14:59:29.477Zmore like thismore than 2019-04-11T14:59:29.477Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1121348
registered interest false more like this
date less than 2019-04-11more like thismore than 2019-04-11
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit: EEA Nationals and EU Nationals more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many EU and EEA nationals (a) have made a claim for universal credit and (b) have had that claim rejected in each of the last 12 months. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 244127 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-23more like thismore than 2019-04-23
answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-23T10:45:35.553Zmore like thismore than 2019-04-23T10:45:35.553Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1121750
registered interest false more like this
date less than 2019-04-18more like thismore than 2019-04-18
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the proportion is of universal credit claimants who receive an advance payment; what the average value of the advance payment is; and what percentage of claimants have received 100 per cent of the value of their first universal credit payment in the most recent month for which data is available. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 245810 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-04-30more like thismore than 2019-04-30
answer text <p>Around 60 per cent of new claims take up an advance. Subject to some fluctuation, this rate of advance take-up has been broadly consistent over the last 12 months. This shows that claimants are being made aware of advances and are using it where they need this help.</p><p>The average advance amount for new claims is around £400.</p><p>Our latest published data shows that consistently around 85% of new claimants are being paid in full and on time. This can be found at: <a href="https://www.gov.uk/government/collections/universal-credit-statistics" target="_blank">https://www.gov.uk/government/collections/universal-credit-statistics</a>. In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, or having outstanding verification issues, such as housing costs and self-employed earnings. In order to support claimants to claim, we have taken steps to improve verification processes. For example, we have listened to feedback and built processes into the system to make it easier and quicker for people to verify their housing costs, for example through the landlord portal.</p><p />
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-04-30T10:52:25.827Zmore like thismore than 2019-04-30T10:52:25.827Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1123635
registered interest false more like this
date less than 2019-04-29more like thismore than 2019-04-29
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit payments were subject to deductions above the maximum cap of 40 per cent in the last month for which data is available. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 248697 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-08more like thismore than 2019-05-08
answer text <p>The Government recognises the importance of safeguarding the welfare of claimants who have incurred debt. Universal Credit already has procedures and regulations in place to protect claimants from excessive deductions. The maximum rate of deductions cannot normally exceed 40 per cent of the Universal Credit standard allowance, and from October 2019 this will be reduced to 30 per cent.</p><p> </p><p>However, last resort deductions can be applied to protect vulnerable claimants from eviction and/or having their fuel supply (gas/electricity) cut off, by providing a last resort repayment method for arrears of these essential services. In these circumstances, when it’s considered to be in the best interests of the claimant and their family, deductions may be taken above the 40 per cent limit.</p><p> </p><p>If a claimant is in financial difficulty as a result of the level of deductions being made they can contact the Department to request that a reduction in deductions be considered.</p><p> </p><p>Of eligible* claims to Universal Credit Full Service due a payment in December 2018:</p><p>• 0.8% (10,000 claims) had a deduction above 40 per cent of their standard allowance.</p><p> </p><p>Notes</p><p>1. *Eligible claimants are claimants that have satisfied all the requirements of claiming Universal Credit; they have provided the necessary evidence, signed their claimant commitment and are eligible and have received their first payment.</p><p>2. Deductions include Universal Credit advance repayments, third party deductions and all other deductions, but exclude sanctions and fraud penalties which are reductions of benefit rather than deductions.</p><p>3. Figures rounded to nearest 1,000.</p><p>4. Claim numbers may not match official statistics caseloads due to small methodological differences.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2019-05-08T17:13:47.17Zmore like thismore than 2019-05-08T17:13:47.17Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this
1128280
registered interest false more like this
date less than 2019-05-22more like thismore than 2019-05-22
answering body
Department for Work and Pensions more like this
answering dept id 29 more like this
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions remove filter
hansard heading Department for Work and Pensions: Metro Newspaper more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how much her Department spent from the public purse advertising in The Metro newspaper on 22 May 2019. more like this
tabling member constituency Airdrie and Shotts remove filter
tabling member printed
Neil Gray more like this
uin 257542 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-06-11more like thismore than 2019-06-11
answer text <p>The Department provides services to around 22 million people, and has a responsibility to communicate policy and essential information to claimants and other key audiences, in a similar way to other government departments. Newspaper advertising contributes to our routine communications activity that has been running alongside the rollout of Universal Credit since 2013.</p><p> </p><p>The Universal Credit Uncovered media partnership with the Metro is currently underway and running for a further six weeks so we are unable to provide accurate spend to date figures for the partnership. However, we can commit to publish final full spend on the partnership at the end of July once all activity has concluded.</p><p> </p><p>The information used for the partnership was sourced by DWP officials. The content features actual claimant case studies and interviews from Jobcentre work coaches, and the advertorials have been developed in partnership with the Metro.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN
257404 more like this
257471 more like this
257563 more like this
257573 more like this
question first answered
less than 2019-06-11T16:36:52.567Zmore like thismore than 2019-06-11T16:36:52.567Z
answering member
4014
label Biography information for Sir Alok Sharma more like this
tabling member
4365
label Biography information for Neil Gray more like this