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1363655

	registered interest
	date	26/10/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what proportion of Access to Work claim forms have to be re-sent by the customer as a result of the form having (a) not reached Access to Work and (b) been lost by Access to Work, in each of the last 12 months for which figures are available.
	tabling member constituency	Nottingham South
	tabling member printed	Lilian Greenwood
	uin	63714
	answer	answer is ministerial correction date of answer 01/11/2021 answer text <p>We are not able to provide information regarding the proportion of claim forms that were re-sent by our customers as we do not hold this data. We handle customer claim forms carefully and while we are not aware that any Access to Work claim forms have been lost by DWP we would be happy to look into any issues individuals raise with ATW.</p><p> </p><p>We are aware that there were postal delays during July and August 2021, however we are now seeing payment clearance times returning to normal levels.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 01/11/2021 17:05:53 answering member 1609 label Biography information for Chloe Smith previous answer version 28976 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
	tabling member	4029 label Biography information for Lilian Greenwood

1365493

	registered interest
	date	02/11/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what target timescale her Department sets for the payment of invoices submitted through Access to Work.
	tabling member constituency	Nottingham South
	tabling member printed	Lilian Greenwood
	uin	68242
	answer	answer is ministerial correction date of answer 10/11/2021 answer text <p>As part of DWP’s response to the covid-19 pandemic, we have extended the time period for customers to submit claims for payment following costs being incurred, from six months to nine months.</p><p> </p><p>Access to Work aim for customers to be paid within 10 working days of receipt of claims and all supporting evidence.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 10/11/2021 17:30:43 answering member 1609 label Biography information for Chloe Smith previous answer version 30982 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
	tabling member	4029 label Biography information for Lilian Greenwood

1387326

	registered interest
	date	13/12/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce the time taken for responses to Access to Work applications.
	tabling member constituency	Nottingham South
	tabling member printed	Lilian Greenwood
	uin	91950
	answer	answer is ministerial correction date of answer 17/12/2021 answer text <p>Access to Work (AtW) is currently receiving an increased level of applications for support and we are working through all applications to ensure they are progressed as quickly as possible.</p><p> </p><p>Improvements are already underway to improve clearance times whilst maintaining the same high standard of customer service we aim to provide to all our customers.</p><p> </p><p>We have recruited additional staff who will be joining us in the new year to respond to the increased demand.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 17/12/2021 11:41:26 answering member 1609 label Biography information for Chloe Smith
	tabling member	4029 label Biography information for Lilian Greenwood

1402475

	registered interest
	date	12/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to Part One of the National Disability Strategy published on 28 July 2021, what recent progress her Department has made on working with disabled people, disabled people’s organisations and charities via the Access to Work Stakeholder Forums to develop an Access to Work Adjustments Passport; whether the pilot went ahead as planned in 2021; and if she will publish the outcomes of that pilot.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	102728
	answer	answer is ministerial correction date of answer 20/01/2022 answer text <p>We are continuing to work with a range of stakeholders including disabled people’s charities and organisations, alongside our Access to Work Stakeholder Forums in England, Scotland and Wales to inform the development of the Adjustments Passport. As a result, a number of Adjustments Passport pilots are already underway including the freelancers and contractors pilot which began in May 2021, and the universities pilot which commenced in November 2021.</p><p> </p><p>We will continue to work with stakeholders during 2022 to inform the further development of the Adjustment Passport pilots. The Armed Forces service leavers pilot and various Department for Education programmes supporting young disabled people are due to be rolled out in Spring 2022.</p><p> </p><p>The findings from the pilots will used to inform future development and implementation. There are no plans to publish the findings.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 20/01/2022 15:28:39 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1402478

	registered interest
	date	12/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, with reference to Part One of the National Disability Strategy published on 28 July 2021, what steps her Department has taken to review the effectiveness of the Access to Work communication campaign.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	102730
	answer	answer is ministerial correction date of answer 20/01/2022 answer text <p>Following the Access to Work communication campaign in early 2021, and our findings from a thorough evaluation, we have taken a number of steps to continue to raise awareness of the scheme amongst people with a disability or long-term health condition.</p><p>We frequently promote the scheme through the Department’s social media channels, and have introduced specific Access to Work pages on the JobHelp website (to maximise reach via our Jobhelp TV campaign), and on gov.uk. We monitor web traffic and optimise our plans accordingly.</p><p>We have also sought to ensure advisers who work with potential service users have the infomation and tools to act as advocates for the scheme. We have produced a communications toolkit specifically for stakeholders and partners, to help them raise awareness amongst their customers.</p><p>In addition, we are continuing to promote Access to Work to citizens via our JobHelp campaign, and to employers as part of the Disability Confident scheme.</p><p>As part of communications planning for Access to Work in 2022-23 we continue to adapt our approach as necessary to maximise effectiveness.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 20/01/2022 15:22:51 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1402684

	registered interest
	date	13/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department has plans to reduce the required application frequency by disabled people for support through the Access To Work scheme, where their needs have not changed.
	tabling member constituency	Southport
	tabling member printed	Damien Moore
	uin	103678
	answer	answer is ministerial correction date of answer 21/01/2022 answer text <p>Access to Work is committed to improving customer experience and transforming the service disabled people receive. This will introduce a new digital customer journey and explores how we can streamline the current processes, including reviewing the frequency of applications.</p><p> </p><p>In addition, we are developing the Adjustments Passport which aims to reduce the need for holistic assessments where the customer’s needs remain the same. The Adjustments Passport is currently being piloted with freelancers, contractors and universities. In 2022, it will include the Armed Forces service leavers and various Department for Education programmes supporting young disabled people.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 21/01/2022 13:58:19 answering member 1609 label Biography information for Chloe Smith
	tabling member	4669 label Biography information for Damien Moore

1415918

	registered interest
	date	24/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 17 December 2021 to Question 91950, on Access to Work Programme, what interim steps her Department is taking to tackle the delays to Access to Work applications until additional staff are able to help respond to the increased demand.
	tabling member constituency	Nottingham South
	tabling member printed	Lilian Greenwood
	uin	110330
	answer	answer is ministerial correction date of answer 27/01/2022 answer text <p>Access to Work (AtW) are currently receiving an increased level of applications for support and are working through all applications to ensure that they are progressed as soon as possible.</p><p> </p><p>For applications where a customer is due to begin a job in the next 4 weeks, their case will be prioritised and contact made as soon as possible.</p><p> </p><p>All other Case Managers are deployed to work on the oldest outstanding cases and overtime working for AtW staff is also being used.</p><p> </p><p>Business processes have been reviewed, including the Renewals process, resulting in improved clearance times.</p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 27/01/2022 14:54:10 answering member 1609 label Biography information for Chloe Smith
	tabling member	4029 label Biography information for Lilian Greenwood

1416109

	registered interest
	date	24/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 January 2022 to Question 102728 on Access to Work Programme, if she will publish further details of the stakeholders her Department is working with to inform the development of the Adjustments Passport.
	tabling member constituency	Lewisham, Deptford
	tabling member printed	Vicky Foxcroft
	uin	110473
	answer	answer is ministerial correction date of answer 01/02/2022 answer text <p>Access to Work regularly engages with almost one hundred organisations supporting disabled people through stakeholder forums nationwide such as; Mencap, Disability Rights UK, Royal National Institute of Blind People, Scope, National Autistic Society, National Deaf Children’s Society and Leonard Cheshire Disability.</p><p> </p><p>To ensure the individual passports meet the needs of the user we have broadened our stakeholder network, and worked with other government departments, including the Department for Education and the Ministry of Defence, and their stakeholders, to further strengthen the development of the Adjustment Passport. All of the passports being tested in the pilots follow the same format but the tone and language used has been tailored to meet the needs of the user.</p><p> </p><p>We continue to engage and welcome feedback from new stakeholders.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 01/02/2022 17:37:18 answering member 1609 label Biography information for Chloe Smith
	tabling member	4491 label Biography information for Vicky Foxcroft

1417752

	registered interest
	date	28/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many (a) applications and (b) successful applications were made to the Access To Work scheme in each year since 2010-11 inclusive.
	tabling member constituency	Oxford East
	tabling member printed	Anneliese Dodds
	uin	113823
	answer	answer is ministerial correction date of answer 07/02/2022 answer text <p>The information requested on number of applications received is not readily available and to provide it would incur disproportionate costs.</p><p> </p><p>However, the Access to Work statistical release includes how many applications results in provision being approved from 2007/08 to 2019/20. Please see Table 1 of the Access to Work statistics.</p><p> </p><p>The latest Access to Work statistical release can be found here:</p><p><a href="https://www.gov.uk/government/statistics/access-to-work-statistics-april-2007-to-march-2021" target="_blank">Access to Work statistics: April 2007 to March 2021 - GOV.UK (www.gov.uk)</a></p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 07/02/2022 17:40:18 answering member 1609 label Biography information for Chloe Smith
	tabling member	4657 label Biography information for Anneliese Dodds

1417753

	registered interest
	date	28/01/2022
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Access to Work Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many (a) applications and (b) successful applications there were to the Access To Work Mental Health Support Service scheme in each year since 2010-11 inclusive.
	tabling member constituency	Oxford East
	tabling member printed	Anneliese Dodds
	uin	113824
	answer	answer is ministerial correction date of answer 07/02/2022 answer text <p>The information requested on number of applications received is not readily available and to provide it would incur disproportionate costs.</p><p> </p><p>However, the Access to Work statistical release includes how many applications results in provision being approved broken down by element type from 2007/08 to 2019/20. Please see Table 2 of the Access to Work statistics.</p><p> </p><p>The latest Access to Work statistical release can be found here: <a href="https://www.gov.uk/government/statistics/access-to-work-statistics-april-2007-to-march-2021" target="_blank">Access to Work statistics: April 2007 to March 2021 - GOV.UK (www.gov.uk)</a></p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 07/02/2022 17:38:16 answering member 1609 label Biography information for Chloe Smith
	tabling member	4657 label Biography information for Anneliese Dodds