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46245
unstar this property registered interest false more like this
star this property date less than 2014-04-01more like thismore than 2014-04-01
star this property answering body
Department for Energy and Climate Change more like this
star this property answering dept id 63 more like this
star this property answering dept short name Energy and Climate Change more like this
star this property answering dept sort name Energy and Climate Change more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Energy and Climate Change, whether customers phoning Ofgem can speak to an employee in addition to using the automatic system; whether it is Ofgem's policy to advise callers to contact the nearest citizen's advice bureau for queries on energy firms and prices; and if he will make a statement. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 194650 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-07more like thismore than 2014-04-07
star this property answer text <p>Telephone calls to Ofgem's main telephone number initially lead to an automated system, where complaints or inquiries about an energy company or a need for advice lead to a recorded message advising the person to contact the relevant energy company or Government-funded Citizen's consumer service. If callers wish to speak to a named person, have an inquiry about Ofgem policies or have any other inquiry they will be transferred to a person.</p> more like this
star this property answering member constituency Sevenoaks more like this
star this property answering member printed Michael Fallon more like this
star this property question first answered
less than 2014-04-07T12:00:00.00Zmore like thismore than 2014-04-07T12:00:00.00Z
star this property answering member
88
star this property label Biography information for Sir Michael Fallon more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
46789
unstar this property registered interest false more like this
star this property date less than 2014-04-03more like thismore than 2014-04-03
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for the Home Department, if she will arrange for the hon. Member for Walsall North to receive a reply to her letter to the interim chief executive, HM Passport Office of 27 February 2014 on behalf of a constituent. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 195117 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-08more like thismore than 2014-04-08
star this property answer text <p> </p><p>Her Majesty's Passport Office replied to the hon. Member on 4 April 2014.</p><p> </p> more like this
star this property answering member constituency Old Bexley and Sidcup more like this
star this property answering member printed James Brokenshire more like this
star this property question first answered
less than 2014-04-08T12:00:00.00Zmore like thismore than 2014-04-08T12:00:00.00Z
star this property answering member
1530
star this property label Biography information for James Brokenshire more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
46802
unstar this property registered interest false more like this
star this property date less than 2014-04-03more like thismore than 2014-04-03
star this property answering body
Prime Minister more like this
star this property answering dept id 23 more like this
star this property answering dept short name Prime Minister more like this
star this property answering dept sort name Prime Minister more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Prime Minister, pursuant to his contribution of 2 April 2014, Official Report, column 877, what the evidential basis was of his statement that the sale of the Royal Mail was in the manifesto of the last Government. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 195115 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-08more like thismore than 2014-04-08
star this property answer text <p>I was referring to the previous government's policy of seeking to part-privatise the Royal Mail.</p><p> </p> more like this
star this property answering member constituency Witney more like this
star this property answering member printed Mr David Cameron more like this
star this property question first answered
less than 2014-04-08T12:00:00.00Zmore like thismore than 2014-04-08T12:00:00.00Z
star this property answering member
1467
star this property label Biography information for Mr David Cameron more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
46855
unstar this property registered interest false more like this
star this property date less than 2014-04-03more like thismore than 2014-04-03
star this property answering body
HM Treasury more like this
star this property answering dept id 14 more like this
star this property answering dept short name Treasury more like this
star this property answering dept sort name CaTreasury more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask Mr Chancellor of the Exchequer, if he will put arrangements in place to enable telephone callers to the Tax Credit Office in Preston to raise queries with an official rather than through the automatic telephone system. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 195176 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-28more like thismore than 2014-04-28
star this property answer text <p>The introduction of HMRC's Intelligent Telephony Automation (ITA) system has enabled HMRC to significantly reduce call handling and call waiting times and increase satisfaction.</p><p> </p><p>The speech recognition technology system reacts to what the caller says instead of selecting an option by pushing a button on their phone. ITA allows customers to say what they want to discuss when they telephone HMRC. For the majority of customers, this means their queries are answered by tailored informational messages, without the need to speak to an adviser. If a customer still wants to speak to someone, ITA ensures the adviser is already aware of the customer's reason for calling, offering a more effective customer service.</p><p> </p><p>This enables HMRC to offer a more efficient and tailored customer service and where necessary, give the customer extra support.</p><p> </p> more like this
star this property answering member constituency South West Hertfordshire more like this
star this property answering member printed Mr David Gauke more like this
star this property question first answered
less than 2014-04-28T12:00:00.00Zmore like thismore than 2014-04-28T12:00:00.00Z
star this property answering member
1529
star this property label Biography information for Mr David Gauke more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
48028
unstar this property registered interest false more like this
star this property date less than 2014-04-09more like thismore than 2014-04-09
star this property answering body
Leader of the House more like this
star this property answering dept id 34 more like this
star this property answering dept short name Leader of the House more like this
star this property answering dept sort name Leader of the House more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Leader of the House, if he will introduce and consult upon proposals for the Standards Committee to be replaced by a body consisting of a majority of lay members with representation of more than three hon. Members without voting rights. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 196096 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-04-28more like thismore than 2014-04-28
star this property answer text <p>The House strengthened its own procedures in January 2013 by reconstituting the Committee on Standards to include lay member representation, with a specific right to submit an opinion on any report of that Committee and to have it published.</p><p>I have had recent discussions with the Chair of the Committee on Standards, the Parliamentary Commissioner for Standards and other interested parties on ensuring that the standards regime for Members is as robust as it can be.</p><p>I expect the Committee on Standards to announce shortly terms of reference for an inquiry examining the current system, which draws on the recent report by the lay members of that Committee. I expect to follow up my discussions with the Committee on Standards in order further to strengthen lay members' scrutiny of standards matters. If any Member wishes to bring forward specific proposals for improvements to the system, this is of course something that both the Committee and the House will wish to consider.</p><p> </p>
star this property answering member constituency South Cambridgeshire more like this
star this property answering member printed Mr Andrew Lansley more like this
star this property question first answered
less than 2014-04-28T12:00:00.00Zmore like thismore than 2014-04-28T12:00:00.00Z
star this property answering member
123
star this property label Biography information for Lord Lansley more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
48857
unstar this property registered interest false more like this
star this property date less than 2014-04-28more like thismore than 2014-04-28
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission more like this
star this property answering dept sort name House of Commons Commission more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what consultations the House authorities held with English Heritage prior to implementing the recent changes to St Stephen's Entrance; whether those changes will be permanent or temporary; and what steps the Commission plans to take to ensure that better protection from inclement weather and other improved facilities are provided for visitors to the House. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 196940 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-05-01more like thismore than 2014-05-01
star this property answer text <p>The changes at St Stephen's Entrance are intended to be temporary to reduce the queuing time at our public entrances. Work is progressing to improve the permanent public search facility at Cromwell Green. The redesign will deliver a more efficient search process and increase capacity. These changes are temporary and do not affect the building directly, so there was no prior consultation with English Heritage. However, work is also underway to explore, with English Heritage and Westminster City Council, installing a permanent canopy to the pedestrian walkway leading to the Cromwell Green Search Point, which would provide protection in bad weather.</p> more like this
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-05-01T12:00:00.00Zmore like thismore than 2014-05-01T12:00:00.00Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
58036
unstar this property registered interest false more like this
star this property date less than 2014-06-04more like thismore than 2014-06-04
star this property answering body
Department for Education more like this
star this property answering dept id 60 more like this
star this property answering dept short name Education more like this
star this property answering dept sort name Education more like this
star this property hansard heading Members: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Education, when he plans to respond to the letter from the hon. Member for Walsall North dated 30 April 2014, ref 2014/0036207, on behalf of a constituent. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 198878 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-10more like thismore than 2014-06-10
star this property answer text <p>The hon. Member wrote to Peter Lauener, Chief Executive of the Education Funding Agency, on 30 April 2014 about admissions arrangements at Walsall Academy. He copied his letter to my Rt. hon. Friend, the Secretary of State. Mr Lauener replied to the hon. Member on 14 May.</p><p> </p> more like this
star this property answering member constituency Crewe and Nantwich more like this
star this property answering member printed Mr Edward Timpson more like this
star this property question first answered
less than 2014-06-10T16:05:43.4139945Zmore like thismore than 2014-06-10T16:05:43.4139945Z
star this property answering member
1605
star this property label Biography information for Edward Timpson more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
58038
unstar this property registered interest false more like this
star this property date less than 2014-06-04more like thismore than 2014-06-04
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Members: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if he will arrange for replies to be sent to the hon. Member for Walsall North to his letters to (a) the Chief Operating Officer, Pension, Disability and Carers Service of 7 April and 7 May; and if he will arrange for a substantive reply to be sent to that hon. Member to his letter to the Chief Executive, Capita-PIP ref PIP100 34851/101 of 7 April 2014 on behalf of a constituent. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 198876 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-09more like thismore than 2014-06-09
star this property answer text <p /> <p /> <p>A reply to all of the issues that you raised in both of your letters will be sent to you by one of our Directors by 13 June 2014.</p> more like this
star this property answering member constituency Hemel Hempstead more like this
star this property answering member printed Mike Penning more like this
star this property question first answered
less than 2014-06-09T16:41:38.0184787Zmore like thismore than 2014-06-09T16:41:38.0184787Z
star this property answering member
1528
star this property label Biography information for Sir Mike Penning more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
61371
unstar this property registered interest false more like this
star this property date less than 2014-06-11more like thismore than 2014-06-11
star this property answering body
Department for Education more like this
star this property answering dept id 60 more like this
star this property answering dept short name Education more like this
star this property answering dept sort name Education more like this
star this property hansard heading Members: Correspondence more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Education, pursuant to the Answer of 10 June 2014 Official Report, column 74W, on Members: Correspondence, when he expects to send a substantive reply to the letter of 30 April 2014 from the hon. Member for Walsall North about admissions to Walsall Academy which was separate from the letter sent to the Chief Executive of the Education Funding Agency; and for what reason that Answer does not mention that there was separate correspondence on the subject. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 200309 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-16more like thismore than 2014-06-16
star this property answer text <p>My noble Friend, the Parliamentary Under-Secretary of State for Schools, responded to the hon. Member's other letter of 30 April about admission arrangements at Walsall academy on 16 June. On behalf of the Department I would like to apologise for the delay in answering this letter.</p><p> </p><p>My reply of 10 June related to the letter with the reference (2014/0036207) quoted in the question.</p><p> </p> more like this
star this property answering member constituency Crewe and Nantwich more like this
star this property answering member printed Mr Edward Timpson more like this
star this property question first answered
less than 2014-06-16T14:02:24.8319089Zmore like thismore than 2014-06-16T14:02:24.8319089Z
star this property answering member
1605
star this property label Biography information for Edward Timpson more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this
61809
unstar this property registered interest false more like this
star this property date less than 2014-06-12more like thismore than 2014-06-12
star this property answering body
Department for Transport more like this
star this property answering dept id 27 more like this
star this property answering dept short name Transport more like this
star this property answering dept sort name Transport more like this
star this property hansard heading Railways: Walsall more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Transport, if he will direct Network Rail to inform officially the hon. Member for Walsall North when the work on the bridge at Broad Lane, Bloxwich, Walsall arising from electrification of the railway line will be finally completed. more like this
star this property tabling member constituency Walsall North remove filter
star this property tabling member printed
Mr David Winnick more like this
star this property uin 200522 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-17more like thismore than 2014-06-17
star this property answer text <p> </p><p>Network Rail is currently a private sector company limited by guarantee and the duration of the Broad Lane bridge replacement works is an operational matter for the company.</p><p> </p><p>Network Rail advises that the replacement works are due to be completed and the bridge is due to be re-opened to road traffic on Friday 20 June.</p> more like this
star this property answering member constituency Wimbledon more like this
star this property answering member printed Stephen Hammond more like this
star this property question first answered
less than 2014-06-17T15:14:38.0671264Zmore like thismore than 2014-06-17T15:14:38.0671264Z
star this property answering member
1585
star this property label Biography information for Stephen Hammond more like this
star this property tabling member
316
star this property label Biography information for Mr David Winnick more like this