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46855

	registered interest
	date	03/04/2014
	answering body	HM Treasury
	answering dept id	14
	answering dept short name	Treasury
	answering dept sort name	CaTreasury
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask Mr Chancellor of the Exchequer, if he will put arrangements in place to enable telephone callers to the Tax Credit Office in Preston to raise queries with an official rather than through the automatic telephone system.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	195176
	answer	answer is ministerial correction date of answer 28/04/2014 answer text <p>The introduction of HMRC's Intelligent Telephony Automation (ITA) system has enabled HMRC to significantly reduce call handling and call waiting times and increase satisfaction.</p><p> </p><p>The speech recognition technology system reacts to what the caller says instead of selecting an option by pushing a button on their phone. ITA allows customers to say what they want to discuss when they telephone HMRC. For the majority of customers, this means their queries are answered by tailored informational messages, without the need to speak to an adviser. If a customer still wants to speak to someone, ITA ensures the adviser is already aware of the customer's reason for calling, offering a more effective customer service.</p><p> </p><p>This enables HMRC to offer a more efficient and tailored customer service and where necessary, give the customer extra support.</p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 28/04/2014 12:00:00 answering member 1529 label Biography information for Mr David Gauke
	tabling member	316 label Biography information for Mr David Winnick

48028

	registered interest
	date	09/04/2014
	answering body	Leader of the House
	answering dept id	34
	answering dept short name	Leader of the House
	answering dept sort name	Leader of the House
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Leader of the House, if he will introduce and consult upon proposals for the Standards Committee to be replaced by a body consisting of a majority of lay members with representation of more than three hon. Members without voting rights.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	196096
	answer	answer is ministerial correction date of answer 28/04/2014 answer text <p>The House strengthened its own procedures in January 2013 by reconstituting the Committee on Standards to include lay member representation, with a specific right to submit an opinion on any report of that Committee and to have it published.</p><p>I have had recent discussions with the Chair of the Committee on Standards, the Parliamentary Commissioner for Standards and other interested parties on ensuring that the standards regime for Members is as robust as it can be.</p><p>I expect the Committee on Standards to announce shortly terms of reference for an inquiry examining the current system, which draws on the recent report by the lay members of that Committee. I expect to follow up my discussions with the Committee on Standards in order further to strengthen lay members' scrutiny of standards matters. If any Member wishes to bring forward specific proposals for improvements to the system, this is of course something that both the Committee and the House will wish to consider.</p><p> </p> answering member constituency South Cambridgeshire answering member printed Mr Andrew Lansley question first answered 28/04/2014 12:00:00 answering member 123 label Biography information for Lord Lansley
	tabling member	316 label Biography information for Mr David Winnick

48857

	registered interest
	date	28/04/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what consultations the House authorities held with English Heritage prior to implementing the recent changes to St Stephen's Entrance; whether those changes will be permanent or temporary; and what steps the Commission plans to take to ensure that better protection from inclement weather and other improved facilities are provided for visitors to the House.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	196940
	answer	answer is ministerial correction date of answer 01/05/2014 answer text <p>The changes at St Stephen's Entrance are intended to be temporary to reduce the queuing time at our public entrances. Work is progressing to improve the permanent public search facility at Cromwell Green. The redesign will deliver a more efficient search process and increase capacity. These changes are temporary and do not affect the building directly, so there was no prior consultation with English Heritage. However, work is also underway to explore, with English Heritage and Westminster City Council, installing a permanent canopy to the pedestrian walkway leading to the Cromwell Green Search Point, which would provide protection in bad weather.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 01/05/2014 12:00:00 answering member 1399 label Biography information for Viscount Thurso
	tabling member	316 label Biography information for Mr David Winnick

58038

	registered interest
	date	04/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Members: Correspondence
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if he will arrange for replies to be sent to the hon. Member for Walsall North to his letters to (a) the Chief Operating Officer, Pension, Disability and Carers Service of 7 April and 7 May; and if he will arrange for a substantive reply to be sent to that hon. Member to his letter to the Chief Executive, Capita-PIP ref PIP100 34851/101 of 7 April 2014 on behalf of a constituent.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	198876
	answer	answer is ministerial correction date of answer 09/06/2014 answer text <p /> <p /> <p>A reply to all of the issues that you raised in both of your letters will be sent to you by one of our Directors by 13 June 2014.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 09/06/2014 16:41:38 answering member 1528 label Biography information for Sir Mike Penning
	tabling member	316 label Biography information for Mr David Winnick

58036

	registered interest
	date	04/06/2014
	answering body	Department for Education
	answering dept id	60
	answering dept short name	Education
	answering dept sort name	Education
	hansard heading	Members: Correspondence
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Education, when he plans to respond to the letter from the hon. Member for Walsall North dated 30 April 2014, ref 2014/0036207, on behalf of a constituent.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	198878
	answer	answer is ministerial correction date of answer 10/06/2014 answer text <p>The hon. Member wrote to Peter Lauener, Chief Executive of the Education Funding Agency, on 30 April 2014 about admissions arrangements at Walsall Academy. He copied his letter to my Rt. hon. Friend, the Secretary of State. Mr Lauener replied to the hon. Member on 14 May.</p><p> </p> answering member constituency Crewe and Nantwich answering member printed Mr Edward Timpson question first answered 10/06/2014 16:05:43 answering member 1605 label Biography information for Edward Timpson
	tabling member	316 label Biography information for Mr David Winnick

61371

	registered interest
	date	11/06/2014
	answering body	Department for Education
	answering dept id	60
	answering dept short name	Education
	answering dept sort name	Education
	hansard heading	Members: Correspondence
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Education, pursuant to the Answer of 10 June 2014 Official Report, column 74W, on Members: Correspondence, when he expects to send a substantive reply to the letter of 30 April 2014 from the hon. Member for Walsall North about admissions to Walsall Academy which was separate from the letter sent to the Chief Executive of the Education Funding Agency; and for what reason that Answer does not mention that there was separate correspondence on the subject.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	200309
	answer	answer is ministerial correction date of answer 16/06/2014 answer text <p>My noble Friend, the Parliamentary Under-Secretary of State for Schools, responded to the hon. Member's other letter of 30 April about admission arrangements at Walsall academy on 16 June. On behalf of the Department I would like to apologise for the delay in answering this letter.</p><p> </p><p>My reply of 10 June related to the letter with the reference (2014/0036207) quoted in the question.</p><p> </p> answering member constituency Crewe and Nantwich answering member printed Mr Edward Timpson question first answered 16/06/2014 14:02:24 answering member 1605 label Biography information for Edward Timpson
	tabling member	316 label Biography information for Mr David Winnick

61809

	registered interest
	date	12/06/2014
	answering body	Department for Transport
	answering dept id	27
	answering dept short name	Transport
	answering dept sort name	Transport
	hansard heading	Railways: Walsall
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Transport, if he will direct Network Rail to inform officially the hon. Member for Walsall North when the work on the bridge at Broad Lane, Bloxwich, Walsall arising from electrification of the railway line will be finally completed.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	200522
	answer	answer is ministerial correction date of answer 17/06/2014 answer text <p> </p><p>Network Rail is currently a private sector company limited by guarantee and the duration of the Broad Lane bridge replacement works is an operational matter for the company.</p><p> </p><p>Network Rail advises that the replacement works are due to be completed and the bridge is due to be re-opened to road traffic on Friday 20 June.</p> answering member constituency Wimbledon answering member printed Stephen Hammond question first answered 17/06/2014 15:14:38 answering member 1585 label Biography information for Stephen Hammond
	tabling member	316 label Biography information for Mr David Winnick

62049

	registered interest
	date	16/06/2014
	answering body	Foreign and Commonwealth Office
	answering dept id	16
	answering dept short name	Foreign and Commonwealth Office
	answering dept sort name	Foreign and Commonwealth Office
	hansard heading	Italy
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what recent correspondence his Department has received from UK citizens living in Italy on delays in passport renewal; whether all such letters were acknowledged; and for what reasons any such letter has not yet been acknowledged.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	200963
	answer	answer is ministerial correction date of answer 19/06/2014 answer text Passport renewal is the responsibility of Her Majesty's Passport Office under the responsibility of Home Office Ministers. Any related correspondence received in the Foreign and Commonwealth Office is therefore transferred to that Office for response. answering member constituency Aylesbury answering member printed Mr David Lidington question first answered 19/06/2014 14:49:43 answering member 15 label Biography information for Sir David Lidington
	tabling member	316 label Biography information for Mr David Winnick

62095

	registered interest
	date	16/06/2014
	answering body	Home Office
	answering dept id	1
	answering dept short name	Home Office
	answering dept sort name	Home Office
	hansard heading	UK Visas and Immigration
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for the Home Department, if she will arrange for the hon. Member for Walsall North to receive a reply to her letter to the Director General, UK Visas and Immigration, of 1 May 2014 on behalf of a constituent, CTS ref M5845/14.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	200805
	answer	answer is ministerial correction date of answer 19/06/2014 answer text <p> </p><p>The Director General responsible for Immigration Enforcement, responded to the hon. Member on 17 June 2014.</p><p> </p> answering member constituency Staffordshire Moorlands answering member printed Karen Bradley question first answered 19/06/2014 15:39:29 answering member 4110 label Biography information for Dame Karen Bradley
	tabling member	316 label Biography information for Mr David Winnick

62105

	registered interest
	date	16/06/2014
	answering body	House of Commons Commission
	answering dept id	18
	answering dept short name	House of Commons Commission
	answering dept sort name	House of Commons Commission
	hansard heading	Magna Carta: Anniversaries
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, if the Commission will incorporate into commemorations of the 800th Anniversary of the Magna Carta commemoration of the Peasants' Revolt of 1381 and the Putney debates in 1647 on how the country should be ruled.
	tabling member constituency	Walsall North
	tabling member printed	Mr David Winnick
	uin	200965
	answer	answer is ministerial correction date of answer 19/06/2014 answer text <p>Parliament will be managing a year-long programme to celebrate both the Magna Carta and De Montfort Parliament anniversaries in 2015. The programme will be entitled 'Parliament in the Making' and as such will include stories from throughout the last 800 years. Parliament is being advised on the content by the History of Parliament Trust. Through school resources, exhibitions, cultural projects and special events the significant moments, movements and individuals who have made a difference on the journey to rights and representation will be commemorated.</p><p>The programme is still in development but plans do include an exhibition in Westminster Hall. Using large scale banners this will chart the evolution of parliamentary democracy which we hope will refer to the Putney debates and the Peasants' Revolt in the context of the fight for representation and freedoms.</p> answering member constituency Caithness, Sutherland and Easter Ross answering member printed John Thurso question first answered 19/06/2014 16:06:08 answering member 1399 label Biography information for Viscount Thurso
	tabling member	316 label Biography information for Mr David Winnick