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1037964
star this property registered interest false more like this
star this property date less than 2019-01-08more like thismore than 2019-01-08
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support people making universal credit applications who do not have access to a computer. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 206260 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-01-11more like thismore than 2019-01-11
star this property answer text <p>Universal Credit is a digital service. The Universal Credit Full Service Claimant Survey (published on 8 June 2018) shows that 98% of claimants made their claim online, with 96% saying they had regular access to the internet.</p><p>If a claimant needs more intensive or specific support to make their claim, face-to-face and other help is available through our current Universal Support Assisted Digital Service offer, which provides bespoke help, support and skills for claimants to make and maintain their digital account online. Universal Credit has been designed with accessibility in mind and we are committed to providing personalised support for all claimants.</p><p> </p><p>All jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline. In exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-01-11T14:25:38.777Zmore like thismore than 2019-01-11T14:25:38.777Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
1086624
star this property registered interest false more like this
star this property date less than 2019-03-11more like thismore than 2019-03-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Social Security Benefits: Wirral more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many children there are in households directly affected by the two-child limit on welfare payments in (a) Wallasey and (b) Wirral. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 230640 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2019-03-14more like thismore than 2019-03-14
star this property answer text <p>Data published in June 2018, broken down by country can be accessed at:</p><p><a href="https://www.gov.uk/government/statistics/child-tax-credit-and-universal-credit-claimants-statistics-related-to-the-policy-to-provide-support-for-a-maximum-of-2-children-april-2018" target="_blank">https://www.gov.uk/government/statistics/child-tax-credit-and-universal-credit-claimants-statistics-related-to-the-policy-to-provide-support-for-a-maximum-of-2-children-april-2018</a>.</p><p> </p><p>The information on the level requested was not captured in the reporting database and therefore is not available. This was due to the small numbers of Universal Credit cases recorded as being affected by this policy, meaning it is not possible to break down these totals by smaller geographic areas without the risk of identifying individual claimants.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2019-03-14T17:10:45.873Zmore like thismore than 2019-03-14T17:10:45.873Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
935253
star this property registered interest false more like this
star this property date less than 2018-07-06more like thismore than 2018-07-06
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Wirral more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether she has made an estimate of the additional costs incurred by (a) Wirral Council and (b) advice agencies in Wirral as a result of the roll-out of universal credit. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 161519 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-07-11more like thismore than 2018-07-11
star this property answer text <p>We work closely with local authorities to support them through the delivery of Universal Credit, and this includes providing additional funding to cover any costs where they can be evidenced and verified. For 2018/19 we have provided Wirral Council with £113,154, an increase of 8.5% on their 2017/18 funding of £104,331.</p><p> </p><p>We do not hold data on additional costs for other agencies. However, we are working closely with many advice agencies and we continue to listen and respond to their concerns and implement changes through the design and development of Universal Credit. We also provide funding through local authorities to deliver Universal Support services to help claimants with the transition to Universal Credit.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-07-11T16:46:47.173Zmore like thismore than 2018-07-11T16:46:47.173Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
964389
star this property registered interest false more like this
star this property date less than 2018-09-03more like thismore than 2018-09-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to resolve payment (a) errors and (b) delays in relation to people claiming universal credit in 2018. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 169081 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-10more like thismore than 2018-09-10
star this property answer text <p>Around 80 per cent of new claims are paid in full and on time. In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, or having outstanding verification issues, such as housing costs and self-employed earnings.</p><p> </p><p>Verification is a necessary part of any benefits system, and taxpayers expect these measures to be in place; we must make sure we are paying the right people the right amount. We have taken steps to improve verification processes. For example, we have listened to feedback and built processes into the system to make it easier and quicker for people to verify their housing costs, for example through the landlord portal.</p><p> </p><p>Whilst their verification is on-going, many claimants receive a part payment for those elements of the claim that have been resolved. We published an ad hoc statistical release on 9 July which showed, for new claims due a payment in February 2018, 95% were paid in full within five weeks of the payment due date.</p><p> </p><p>Advances are available to provide financial support until the first payment and can now be repaid over a course of 12 months and can consist of up to 100 per cent of the indicative monthly award. We have also abolished waiting days and now provide 2 weeks of housing support to claimants moving to Universal Credit from Housing Benefit.</p><p> </p><p>If a claim has been delayed due to error, DWP can consider awarding an ex-gratia payment, as set out in the Financial Redress for Maladministration guide, available on gov.uk</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-09-10T16:51:57.087Zmore like thismore than 2018-09-10T16:51:57.087Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
964390
star this property registered interest false more like this
star this property date less than 2018-09-03more like thismore than 2018-09-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what plans her Department has to reduce the time taken for payments of universal credit to claimants as a result of universal credit payment fluctuations in relation to monthly pay arrangements. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 169082 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-11more like thismore than 2018-09-11
star this property answer text <p>Universal Credit has been designed to take earnings into account in a way that is fair and transparent. The assessment period and payment structure of Universal Credit is crucial in creating and maintaining the strong work incentives at the heart of Universal Credit and provides the flexibility to adjust when claimants move in and out of work regularly.</p><p> </p><p>DWP has produced guidance to help ensure claimants, staff and representatives are aware of the importance of reporting accurate dates and the impact on payment cycles: this is available online <a href="https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles" target="_blank">https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles</a>.</p><p> </p><p>Where people have potential income volatility because of their payment cycles, they can discuss the implications of this with their case managers and work coaches and can be referred to Personal Budgeting Support to help them manage their budgeting.</p><p> </p><p>The Real Time Information (RTI) system is working well with over 99% of individual employment records now being reported in real time. In April 2018 over a million separate RTI notifications were used in Universal Credit awards. Of those, the DWP RTI Dispute Team received under 3000 disputed earnings referrals – a query rate of less than 0.3%. Many of these queries are resolved by an explanation of how Universal Credit works. We continue to work with employers to ensure that they use the most appropriate payment practices and comply with RTI guidelines to prevent issues from occurring.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
169045 more like this
169046 more like this
169083 more like this
169084 more like this
star this property question first answered
less than 2018-09-11T13:46:53.123Zmore like thismore than 2018-09-11T13:46:53.123Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
964391
star this property registered interest false more like this
star this property date less than 2018-09-03more like thismore than 2018-09-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support households facing financial difficulties as a result of universal credit payment fluctuations because of monthly pay arrangements. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 169083 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-11more like thismore than 2018-09-11
star this property answer text <p>Universal Credit has been designed to take earnings into account in a way that is fair and transparent. The assessment period and payment structure of Universal Credit is crucial in creating and maintaining the strong work incentives at the heart of Universal Credit and provides the flexibility to adjust when claimants move in and out of work regularly.</p><p> </p><p>DWP has produced guidance to help ensure claimants, staff and representatives are aware of the importance of reporting accurate dates and the impact on payment cycles: this is available online <a href="https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles" target="_blank">https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles</a>.</p><p> </p><p>Where people have potential income volatility because of their payment cycles, they can discuss the implications of this with their case managers and work coaches and can be referred to Personal Budgeting Support to help them manage their budgeting.</p><p> </p><p>The Real Time Information (RTI) system is working well with over 99% of individual employment records now being reported in real time. In April 2018 over a million separate RTI notifications were used in Universal Credit awards. Of those, the DWP RTI Dispute Team received under 3000 disputed earnings referrals – a query rate of less than 0.3%. Many of these queries are resolved by an explanation of how Universal Credit works. We continue to work with employers to ensure that they use the most appropriate payment practices and comply with RTI guidelines to prevent issues from occurring.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
169045 more like this
169046 more like this
169082 more like this
169084 more like this
star this property question first answered
less than 2018-09-11T13:46:53.187Zmore like thismore than 2018-09-11T13:46:53.187Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
964392
star this property registered interest false more like this
star this property date less than 2018-09-03more like thismore than 2018-09-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether she plans to introduce (a) modifications and (b) improvements to the administration of universal credit in relation to monthly pay arrangements for claimants who are not paid on the same date in each month. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 169084 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-11more like thismore than 2018-09-11
star this property answer text <p>Universal Credit has been designed to take earnings into account in a way that is fair and transparent. The assessment period and payment structure of Universal Credit is crucial in creating and maintaining the strong work incentives at the heart of Universal Credit and provides the flexibility to adjust when claimants move in and out of work regularly.</p><p> </p><p>DWP has produced guidance to help ensure claimants, staff and representatives are aware of the importance of reporting accurate dates and the impact on payment cycles: this is available online <a href="https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles" target="_blank">https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles</a>.</p><p> </p><p>Where people have potential income volatility because of their payment cycles, they can discuss the implications of this with their case managers and work coaches and can be referred to Personal Budgeting Support to help them manage their budgeting.</p><p> </p><p>The Real Time Information (RTI) system is working well with over 99% of individual employment records now being reported in real time. In April 2018 over a million separate RTI notifications were used in Universal Credit awards. Of those, the DWP RTI Dispute Team received under 3000 disputed earnings referrals – a query rate of less than 0.3%. Many of these queries are resolved by an explanation of how Universal Credit works. We continue to work with employers to ensure that they use the most appropriate payment practices and comply with RTI guidelines to prevent issues from occurring.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN
169045 more like this
169046 more like this
169082 more like this
169083 more like this
star this property question first answered
less than 2018-09-11T13:46:53.247Zmore like thismore than 2018-09-11T13:46:53.247Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
964393
star this property registered interest false more like this
star this property date less than 2018-09-03more like thismore than 2018-09-03
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what assessment she has made of the implications for her Department's policies of the conclusion of the report, Rolling Out Universal Credit, published by the NAO in June 2018, that one in five claimants do not receive their full payment on time. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 169085 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-06more like thismore than 2018-09-06
star this property answer text <p>We consistently pay around 80% of new claims in full and on time. In many cases, where full payment is not made on time by the end of the first assessment period, this is as a result of unresolved issues: some claimants have not signed their Claimant Commitment or passed identity checks, and the others have outstanding verification issues, such as for housing and self-employed earnings.</p><p>Verification is a necessary part of any benefits system, and taxpayers expect these measures to be in place; we have to make sure we are paying the right people the right amount. As the NAO report acknowledges, we have taken steps to improve verification processes. For example we have listened to feedback and built processes into the system to make it easier and quicker for people to verify their housing costs.</p><p>Whilst their verification is on-going, many of these claimants receive a part payment for those elements of the claim that have been resolved. We published an ad hoc statistical release on 9 July which showed, for new claims due a payment in February 2018, 95% were paid in full within five weeks of the payment due date.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-09-06T14:40:01.097Zmore like thismore than 2018-09-06T14:40:01.097Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
968204
star this property registered interest false more like this
star this property date less than 2018-09-05more like thismore than 2018-09-05
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit conditionality easements have been applied to claimants suffering a bereavement following the death of a partner, child or qualifying young person since April 2017. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 170704 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-09-10more like thismore than 2018-09-10
star this property answer text <p>The information requested is not collected centrally and would only be available at disproportionate cost.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-09-10T15:46:30.513Zmore like thismore than 2018-09-10T15:46:30.513Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this
985779
star this property registered interest false more like this
star this property date less than 2018-10-11more like thismore than 2018-10-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Food Banks more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the press release entitled Foodbank demand soars across the UK, published by the Trussell Trust, published on 8 November 2017, if she will make an assessment of the implications for her policies of that research which found a 30 per cent increase in food banks usage in the first six months in areas in which universal credit has been rolled out. more like this
star this property tabling member constituency Wallasey remove filter
star this property tabling member printed
Ms Angela Eagle more like this
unstar this property uin 178250 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-10-16more like thismore than 2018-10-16
star this property answer text <p>We work closely with The Trussell Trust and welcome their feedback. It is worth noting that much of their analysis was carried out before the improvements we announced at Autumn Budget 2017, and which were introduced earlier this year. The comprehensive and wide-ranging package worth £1.5 billion to help people in their first assessment period included, the abolition of waiting days, the introduction of advances up to 100% of a claimant’s indicative award (repayable over a period of up to 12 months), and a two week transitional payment for those previously claiming Housing Benefit.</p><p> </p><p>The Trussell Trust welcomed our changes in the Budget saying they would “ease the pressure on thousands of households on very low incomes” and “shows that Government is listening”.</p><p> </p><p>Earlier this month, we announced a new partnership with Citizens Advice and Citizens Advice Scotland to deliver Universal Support. We want to make sure that the most vulnerable people get the best possible support when claiming Universal Credit. Citizens Advice will help deliver a high-quality and consistent service to people claiming Universal Credit, to assist them manage their claim, get paid on time and budget effectively. This was welcomed by the Trussell Trust.</p><p> </p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property grouped question UIN 177769 more like this
star this property question first answered
less than 2018-10-16T16:34:39.373Zmore like thismore than 2018-10-16T16:34:39.373Z
unstar this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
491
star this property label Biography information for Ms Angela Eagle more like this