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416850
registered interest false more like this
date less than 2015-09-04more like thismore than 2015-09-04
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport more like this
answering dept sort name Transport more like this
hansard heading Driving: Licensing more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, what steps he is taking to publicise the ending of the paper counterpart to driving licences; and what arrangements are in place to support drivers who do not have access to a computer to access information about their penalty points. more like this
tabling member constituency Twickenham remove filter
tabling member printed
Dr Tania Mathias more like this
uin 8747 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-09-09more like thismore than 2015-09-09
answer text <p>The Driver and Vehicle Licensing Agency (DVLA) used media, online channels, direct mail and advertising to inform people about the abolition of the paper counterpart to the driving licence. The DVLA also engaged with trade organisations, vehicle hire companies and wrote directly to 640,000 professional bus and lorry drivers. Information has been sent to around a million drivers each month since February with driving licence renewal reminders. Awareness of the change amongst the public is now over 84%.</p><p> </p><p> </p><p> </p><p>The DVLA has a dedicated local rate telephone service in place for drivers who do not have access to the online service. This service is available Monday to Friday from 8am to 7pm and Saturday from 8am to 2pm. Since the paper counterpart was abolished in June 2015, more than 154,000 drivers have used the telephone service. During the same period the online service has been used 1.4m times.</p><p> </p> more like this
answering member constituency Harrogate and Knaresborough more like this
answering member printed Andrew Jones more like this
question first answered
remove filter
answering member
3996
label Biography information for Andrew Jones more like this
tabling member
4404
label Biography information for Dr Tania Mathias more like this