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answer text |
<p>Jobcentre staff are trained to deal with a wide range of circumstances, offering
a personalised approach.</p><p>In readiness for Universal Credit, Work Coaches will
be multi skilled so they can work with the person to resolve a variety of issues or
barriers preventing them securing employment. This is based on individual need rather
than around particular groups or characteristics.</p><p>There has been no specific
assessment made of the implications for the workload of Jobcentre Plus of providing
appropriate advice and support to parents with children aged two, three and four who
(a) have never been employed, (b) do not have five A*-C grades at GCSE, (c) have a
history of addiction, (d) have mental health problems and (e) were formerly looked-after
children.</p>
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