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<p>Any discrimination in adult social care on the basis of one’s sexual or gender
identity, or indeed on the basis of any protected characteristic, is unacceptable.
The Equality Act 2010 legally protects people from discrimination in the workplace,
and in wider society.</p><p>The Care Quality Commission (CQC) inspects and assesses
care homes and other social care providers for compliance against the fundamental
standards embedded in regulation. This includes the requirement, as clearly described
in the CQC’s guidance, for providers to do everything reasonably practicable to make
sure that people who use the service receive person-centred care, that meets their
needs and reflects their personal preferences. As part of this, during an inspection,
the CQC will take account of how the service considers a person’s protected characteristics
under the Equality Act 2010.</p><p>The CQC has also published its Equality Objectives,
which outline how the CQC is taking a preventative approach to LGBTQ+ people experiencing
prejudice or abuse, as well as improving the data it collects around equality risks.
Finally, the new duty on the CQC to assess local authorities’ delivery of their adult
social care duties went live from April this year. CQC assessment of local authorities
will increase transparency, and enable people to hold their local authority to account.</p>
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