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tabling member constituency	North East Hampshire
max date	2018-11-15
hansard heading	Railways: Compensation

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Search Results

registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1007898

registered interest

date

15/11/2018

answering body

Department for Transport

answering dept id

answering dept short name

Transport

answering dept sort name

Transport

hansard heading

Railways: Compensation

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Transport, what assessment his Department has made of the accuracy of delay repay decisions.

tabling member constituency

North East Hampshire

tabling member printed

Mr Ranil Jayawardena

uin

191961

answer

is ministerial correction

date of answer

21/11/2018

answer text

Train operators are expected to have fair and transparent processes for considering Delay Repay applications as set out in detail in their Passenger’s Charter. The train operators use industry delay data provided by Network Rail, who have an obligation to ensure that this delay data is accurate. If any passenger is unhappy with the decision taken by the train operator with regards to a Delay Repay claim, then they will shortly be able to take this up with the new Rail Ombudsman.

answering member constituency

Harrogate and Knaresborough

answering member printed

Andrew Jones

question first answered

21/11/2018 11:07:11

answering member

3996

	label	Biography information for Andrew Jones

tabling member

4498

	label	Biography information for Mr Ranil Jayawardena