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1038951
unstar this property registered interest false more like this
star this property date less than 2019-01-10more like thismore than 2019-01-10
star this property answering body
Home Office more like this
star this property answering dept id 1 more like this
unstar this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Passports: Applications more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for the Home Department, what funds his Department has spent on advertisements promoting online passport applications in each of the last three years; and what funds he plans to spend on promoting online passport applications in the next financial year. more like this
star this property tabling member constituency Motherwell and Wishaw remove filter
star this property tabling member printed
Marion Fellows more like this
star this property uin 207212 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-01-15more like thismore than 2019-01-15
star this property answer text <p>HM Passport Office (HMPO) has an ambitious transformation plan to increase digital applications, helping to reduce operational expenditure by removing paper and customer errors from the process.</p><p>In June 2016, HMPO launched its first fully digital online application service for adults renewing their passport. This launch was supported by no cost communications activity, including PR and stakeholder engagement. Last financial year (2017/18) a small scale paid search campaign, costing £9,665, was trialled to encourage customers to use the online application channel. In this financial year (2018/19) a marketing campaign, costing £536,639.04, was delivered via radio and digital advertising.</p><p>A re-launch of the marketing campaign in 2019/20 has been planned, forecast at £1m. This activity is dependent on the outcome of the EU Exit withdrawal agreement.</p> more like this
star this property answering member constituency Romsey and Southampton North more like this
star this property answering member printed Caroline Nokes more like this
star this property question first answered
remove filter
unstar this property answering member
4048
star this property label Biography information for Caroline Nokes more like this
star this property tabling member
4440
unstar this property label Biography information for Marion Fellows more like this