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1148850
star this property registered interest false more like this
star this property date less than 2019-10-14more like thismore than 2019-10-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Metro Newspaper more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, with reference to the letter of 31 July 2019 from the Minister for Family Support, Housing and Child Maintenance placed in the Library disclosing the cost of the Department’s partnership with Associated Newspapers, if she will provide (a) costs of the advertising consultancy and (b) all other costs incurred in the Universal Credit Uncovered advertising campaign which ran in May and June 2019 in The Metro and online. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 316 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-17more like thismore than 2019-10-17
star this property answer text <p>We are the biggest Government Department with a day to day operation on which around 22 million citizens depend. The Department has a responsibility to communicate policy and essential information to claimants and other key audiences.</p><p> </p><p>The Metro partnership was designed to increase understanding of Universal Credit and ensure people have the right factual information they need to make a claim and understand their potential entitlement.</p><p> </p><p>We went to great lengths to ensure the factual accuracy of the campaign through extensive consultation within the Department, including the Government Legal Department. We also consulted with the Advertising Standards Authority Copy Advice Team prior to the launch and continued to do so throughout the campaign lifetime.</p><p> </p><p>The letter of 31 July 2019 placed in the House of Commons Library disclosed the full cost of the Department’s partnership with Associated Newspapers. There were no advertising agencies, consultancy or additional costs associated with the campaign and detailed planning was taken forward by Departmental officials.</p><p> </p><p>We have already shared a copy of the memo of 2 May 2019 from the Director General of Universal Credit and Director of Communications to DWP staff with the Work and Pensions Select Committee but can also commit to placing a copy in the House of Commons Library.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property grouped question UIN
322 more like this
323 more like this
star this property question first answered
less than 2019-10-17T13:34:22.127Zmore like thismore than 2019-10-17T13:34:22.127Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1148856
star this property registered interest false more like this
star this property date less than 2019-10-14more like thismore than 2019-10-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Daily Mail and Metro Newspaper more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, whether the Government Legal Service approved the Universal Credit Uncovered advertising campaign in the Metro and the Mail Online in May and June 2019. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 322 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-17more like thismore than 2019-10-17
star this property answer text <p>We are the biggest Government Department with a day to day operation on which around 22 million citizens depend. The Department has a responsibility to communicate policy and essential information to claimants and other key audiences.</p><p> </p><p>The Metro partnership was designed to increase understanding of Universal Credit and ensure people have the right factual information they need to make a claim and understand their potential entitlement.</p><p> </p><p>We went to great lengths to ensure the factual accuracy of the campaign through extensive consultation within the Department, including the Government Legal Department. We also consulted with the Advertising Standards Authority Copy Advice Team prior to the launch and continued to do so throughout the campaign lifetime.</p><p> </p><p>The letter of 31 July 2019 placed in the House of Commons Library disclosed the full cost of the Department’s partnership with Associated Newspapers. There were no advertising agencies, consultancy or additional costs associated with the campaign and detailed planning was taken forward by Departmental officials.</p><p> </p><p>We have already shared a copy of the memo of 2 May 2019 from the Director General of Universal Credit and Director of Communications to DWP staff with the Work and Pensions Select Committee but can also commit to placing a copy in the House of Commons Library.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property grouped question UIN
316 more like this
323 more like this
star this property question first answered
less than 2019-10-17T13:34:22.08Zmore like thismore than 2019-10-17T13:34:22.08Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1148857
star this property registered interest false more like this
star this property date less than 2019-10-14more like thismore than 2019-10-14
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Daily Mail and Metro Newspaper more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, if she will place in the Library a copy of the memo of 2 May 2019 sent by her Department’s Director General of Universal Credit and Director of Communications to DWP staff setting out the purpose of the Universal Credit Uncovered advertising campaign in the Metro and Mail Online. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 323 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-17more like thismore than 2019-10-17
star this property answer text <p>We are the biggest Government Department with a day to day operation on which around 22 million citizens depend. The Department has a responsibility to communicate policy and essential information to claimants and other key audiences.</p><p> </p><p>The Metro partnership was designed to increase understanding of Universal Credit and ensure people have the right factual information they need to make a claim and understand their potential entitlement.</p><p> </p><p>We went to great lengths to ensure the factual accuracy of the campaign through extensive consultation within the Department, including the Government Legal Department. We also consulted with the Advertising Standards Authority Copy Advice Team prior to the launch and continued to do so throughout the campaign lifetime.</p><p> </p><p>The letter of 31 July 2019 placed in the House of Commons Library disclosed the full cost of the Department’s partnership with Associated Newspapers. There were no advertising agencies, consultancy or additional costs associated with the campaign and detailed planning was taken forward by Departmental officials.</p><p> </p><p>We have already shared a copy of the memo of 2 May 2019 from the Director General of Universal Credit and Director of Communications to DWP staff with the Work and Pensions Select Committee but can also commit to placing a copy in the House of Commons Library.</p>
star this property answering member constituency Colchester more like this
star this property answering member printed Will Quince more like this
star this property grouped question UIN
316 more like this
322 more like this
star this property question first answered
less than 2019-10-17T13:34:22.173Zmore like thismore than 2019-10-17T13:34:22.173Z
star this property answering member
4423
star this property label Biography information for Will Quince more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145855
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what steps her Department has taken to prevent third-party universal credit fraud. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291055 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-01more like thismore than 2019-10-01
star this property answer text <p>The Department has raised awareness of Universal Credit advance fraud via Jobcentreplus and a dedicated social media campaign, which reminds people of the importance of safeguarding their identity. The Department has also worked with social media sites to shut down pages that promote this type of fraud, with 125 pages closed to date.</p><p> </p><p>The Department remains committed to keeping all Universal Credit services and processes, including advance payments, under review, and are making improvements to address any vulnerability in the system.</p><p> </p><p>The Department now requires customers not only to prove their identity, but also attend a face to face interview at the Jobcentre before they can claim an advance. The Department remains on track with design and test activity to further reduce the risk of opportunistic advances fraud by using real time validation of key elements of the application.</p><p> </p><p>In each instance we are taking care to ensure that there is no adverse effect on our ability to provide advance payments to those who need them.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-01T15:33:01.967Zmore like thismore than 2019-10-01T15:33:01.967Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136339
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145856
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many third parties who have allegedly scammed people into making a universal credit claim have been identified and investigated; and how many of those third parties have been referred for prosecution. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291056 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-02more like thismore than 2019-10-02
star this property answer text <p>Examination of the cases currently being progressed by the Department indicates there are 107 third-party individuals that are subject to investigation. This number is subject to change as cases progress.</p><p> </p><p>At the time of submission, one 3rd party case has been referred to the Crown Prosecution Service and has been successfully prosecuted. There are a number of other cases at an advanced stage of investigation.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-02T15:21:38.027Zmore like thismore than 2019-10-02T15:21:38.027Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136340
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145971
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many administrative penalties her Department has levied on individuals who have reported they have been a victim of universal credit fraud. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291086 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-01more like thismore than 2019-10-01
star this property answer text <p>The information you have requested could only be provided by manually examining a substantial number of individual cases. The Department estimates that this would incur disproportionate costs.</p><p> </p><p>For the sake of clarity the policy is that an Administrative Penalty is only ever considered as an alternative to a referral for a prosecution in cases where benefit fraud has been committed, and not for innocent victims who report fraud.</p><p> </p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-01T16:30:25.537Zmore like thismore than 2019-10-01T16:30:25.537Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136341
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145972
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, in how many interviews under caution have individuals who have reported they have been a victim of universal credit fraud had a legal representative to accompany them. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291087 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-01more like thismore than 2019-10-01
star this property answer text <p>I have interpreted your question to relate to Universal Credit advances fraud.</p><p> </p><p>The information requested could only be provided by manually examining the cases. We estimate that this would incur disproportionate costs. However, all claimants are entitled to bring a legal representative and are advised of this in their invitation to interview.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-01T16:23:33.643Zmore like thismore than 2019-10-01T16:23:33.643Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136343
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145973
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many administrative penalties her Department has levied on victims of universal credit fraud who attended interviews under caution and who were accompanied by legal representatives. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291088 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-01more like thismore than 2019-10-01
star this property answer text <p>Administrative Penalties would not be used in any case where evidence showed that a claimant was an innocent victim of Universal Credit advances fraud.</p><p /><p>Administrative Penalties are financial penalties which can be used as an alternative to prosecution in cases where benefit fraud has been committed.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-01T16:16:23.733Zmore like thismore than 2019-10-01T16:16:23.733Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136344
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145975
star this property registered interest false more like this
star this property date less than 2019-09-25more like thismore than 2019-09-25
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many interviews under caution have been held with victims of universal credit fraud. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 291090 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-03more like thismore than 2019-10-03
star this property answer text <p>The information you requested could only be provided by manually examining a substantial number of individual cases. The Department estimates that this would incur disproportionate costs.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-03T15:41:59.867Zmore like thismore than 2019-10-03T15:41:59.867Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this
1145570
star this property registered interest false more like this
star this property date less than 2019-09-24more like thismore than 2019-09-24
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
unstar this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Universal Credit: Fraud more like this
unstar this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what the legal basis is for her Department to ask claimants who are victims of third-party universal credit fraud to attend an interview under caution at a Jobcentre rather than provide a witness statement. more like this
star this property tabling member constituency High Peak remove filter
star this property tabling member printed
Ruth George more like this
star this property uin 290461 more like this
star this property answer
answer
star this property is ministerial correction false more like this
star this property date of answer less than 2019-10-08more like thismore than 2019-10-08
star this property answer text <p>The new process for advances and identification introduced on the 18 September 2019 mean that the level of UC advances fraud will be mitigated. Where an individual is a victim of fraud and received no money personally, no claim will be made against them. However, it is often not possible to ascertain the facts without an Interview Under Caution. The powers for an Interview Under Caution are under the Social Security Administration Act 1992, Part VI, governs this process and has been followed by successive governments of different political persuasions.</p><p> </p><p>DWP will ask, and allow the individual to have the opportunity to respond to any evidence in a voluntary Interview Under Caution.</p><p> </p><p>DWP follows the guidance laid down in the Criminal Procedures and Investigations Act 1996 and the Police and Criminal Evidence Act (Code C 2014) to afford the claimant all appropriate protection in law.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property question first answered
less than 2019-10-08T14:20:53.99Zmore like thismore than 2019-10-08T14:20:53.99Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
136305
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4662
unstar this property label Biography information for Ruth George more like this