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1187210

	registered interest
	date	23/03/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Coronavirus
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether the increase in universal credit claims as a result of the covid-19 outbreak has affected claim processing times.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	33416
	answer	answer is ministerial correction date of answer 21/04/2020 answer text <p>Since mid-March we have seen a huge volume of calls to the Universal Credit helpline, with over 2 million calls on a single day at one point. We are aware that this demand has meant that some claimants were not able to get through.</p><p> </p><p>People making new claims for Universal Credit no longer need to call the Department as part of the process. Once they have completed their online application we will call them if we need to check any of the information they have given us. We have also introduced new processes to ease pressure on waiting times for identity verification over the phone and other processes.</p><p> </p><p>The Department’s priority is to continue to ensure those who are entitled to benefit receive the support they need at a time when new claims for Universal Credit are at an unprecedented level.</p><p> </p><p>Since 16 March 2020, we have received more than 1.5 million new claims for Universal Credit. 10,000 members of staff from other parts of DWP are being redeployed to support work on new claims and we are urgently recruiting additional people to assist with the processing of claims.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 33414 33415 question first answered 21/04/2020 16:54:49 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1221385

	registered interest
	date	07/07/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the average waiting time was for an application for universal credit to be processed in each of the last three years.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	70318
	answer	answer is ministerial correction date of answer 15/07/2020 answer text <p>The latest available information on Universal Credit payment timeliness is published and can be found at: <a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency Colchester answering member printed Will Quince question first answered 15/07/2020 13:07:10 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1187209

	registered interest
	date	23/03/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Coronavirus
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what steps she has taken to manage an increase in claims for universal credit as a result of the covid-19 outbreak.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	33415
	answer	answer is ministerial correction date of answer 21/04/2020 answer text <p>Since mid-March we have seen a huge volume of calls to the Universal Credit helpline, with over 2 million calls on a single day at one point. We are aware that this demand has meant that some claimants were not able to get through.</p><p> </p><p>People making new claims for Universal Credit no longer need to call the Department as part of the process. Once they have completed their online application we will call them if we need to check any of the information they have given us. We have also introduced new processes to ease pressure on waiting times for identity verification over the phone and other processes.</p><p> </p><p>The Department’s priority is to continue to ensure those who are entitled to benefit receive the support they need at a time when new claims for Universal Credit are at an unprecedented level.</p><p> </p><p>Since 16 March 2020, we have received more than 1.5 million new claims for Universal Credit. 10,000 members of staff from other parts of DWP are being redeployed to support work on new claims and we are urgently recruiting additional people to assist with the processing of claims.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 33414 33416 question first answered 21/04/2020 16:54:49 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1187208

	registered interest
	date	23/03/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of trends in the level of time taken to speak to a call handler on the universal credit helpline.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	33414
	answer	answer is ministerial correction date of answer 21/04/2020 answer text <p>Since mid-March we have seen a huge volume of calls to the Universal Credit helpline, with over 2 million calls on a single day at one point. We are aware that this demand has meant that some claimants were not able to get through.</p><p> </p><p>People making new claims for Universal Credit no longer need to call the Department as part of the process. Once they have completed their online application we will call them if we need to check any of the information they have given us. We have also introduced new processes to ease pressure on waiting times for identity verification over the phone and other processes.</p><p> </p><p>The Department’s priority is to continue to ensure those who are entitled to benefit receive the support they need at a time when new claims for Universal Credit are at an unprecedented level.</p><p> </p><p>Since 16 March 2020, we have received more than 1.5 million new claims for Universal Credit. 10,000 members of staff from other parts of DWP are being redeployed to support work on new claims and we are urgently recruiting additional people to assist with the processing of claims.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 33415 33416 question first answered 21/04/2020 16:54:49 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1301289

	registered interest
	date	10/03/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Coronavirus
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the total cost per month, of extending the £20 weekly uplift in Universal Credit until September 2021.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	166322
	answer	answer is ministerial correction date of answer 15/03/2021 answer text <p>The Chancellor of the Exchequer delivered his Budget to Parliament on 3 March 2021. The Budget in full and supporting documents are published and available here <a href="https://www.gov.uk/government/publications/budget-2021-documents" target="_blank">https://www.gov.uk/government/publications/budget-2021-documents</a></p> answering member constituency Colchester answering member printed Will Quince question first answered 15/03/2021 17:42:05 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1136723

	registered interest
	date	03/07/2019
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Department for Work and Pensions: Overtime
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the total amount of unpaid overtime worked by staff in her Department in the last 24 months.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	272756
	answer	answer is ministerial correction date of answer 12/07/2019 answer text <p>The DWP does not expect its employees to work unpaid overtime.</p> answering member constituency Colchester answering member printed Will Quince question first answered 12/07/2019 13:53:43 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1255817

	registered interest
	date	26/11/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Coronavirus
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what discussions she has had with the Chancellor of the Exchequer on making the £20 a week uplift in universal credit permanent.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	121156
	answer	answer is ministerial correction date of answer 02/12/2020 answer text <p>The £20 per week uplift to Universal Credit and Working Tax Credit was announced by the Chancellor as a temporary measure in March 2020 to support those facing the most financial disruption as a result of the public health emergency. This measure remains in place until April 2021. As the Government has done throughout this crisis, it will continue to assess how best to support low-income families, which is why we will look at the economic and health context in the new year.</p> answering member constituency Colchester answering member printed Will Quince question first answered 02/12/2020 14:54:15 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1301294

	registered interest
	date	10/03/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Poverty
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the implications for her policies of the findings of research by the Joseph Rowntree Foundation which states that 56% of people in poverty are in a working family, compared to 39% 20 years ago.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	166324
	answer	answer is ministerial correction date of answer 18/03/2021 answer text <p>No assessment has been made.</p> answering member constituency Colchester answering member printed Will Quince question first answered 18/03/2021 16:37:51 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1240122

	registered interest
	date	05/10/2020
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit: Coronavirus
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 April 2020 to Question 33416 on Universal Credit: Coronavirus, what the average processing time was for a universal credit claim in (a) February, (b) March, (c) April, (d) May, (e) June, (f) July and (g) August 2020.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	98882
	answer	answer is ministerial correction date of answer 07/10/2020 answer text <p>The latest available information on Universal Credit payment timeliness is published and can be found at: <a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency Colchester answering member printed Will Quince question first answered 07/10/2020 12:48:56 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett

1283404

	registered interest
	date	03/02/2021
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Poverty
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 December 2020 to Question 124122, if she will publish an anti-poverty strategy.
	tabling member constituency	Hemsworth
	tabling member printed	Jon Trickett
	uin	148696
	answer	answer is ministerial correction date of answer 10/02/2021 answer text <p>I refer the Hon (or Rt Hon) Member to the answer I gave on 11 December 2020 to question number <a href="https://questions-statements.parliament.uk/written-questions/detail/2020-12-02/124122" target="_blank">124122</a></p><p> </p><p>This Government champions the principle of work as the best route out of poverty and towards financial independence. Getting people back to work and supporting them to progress is at the heart of our approach and our new £30 billion Plan for Jobs is the first step on the ladder to achieving this.</p> answering member constituency Colchester answering member printed Will Quince question first answered 10/02/2021 17:25:47 answering member 4423 label Biography information for Will Quince
	tabling member	410 label Biography information for Jon Trickett