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851678

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of take-up for the new loan product that will replace Support for Mortgage Interest in April 2018 is people currently in receipt of that benefit.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130441
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>SMI loans will be available to all claimants who currently qualify for SMI as a benefit. The level of support available will be calculated in the same way as under the current system and claimants and mortgage lenders will not see any difference in the payments they receive. Claimants may change their mind whether to take or decline a loan at any time.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:49:03 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851680

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 February 2018 to Question 127702, whether all of the recipients of Support for Mortgage Interest have now been contacted regarding the cessation of that benefit.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130443
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Serco have contacted approximately 95% of existing SMI claimants. The remaining 5% of cases we have so far been unable to refer to Serco for a variety of reasons, such as the need to obtain a telephone number for the claimant. The majority of this group has however been asked to provide the information required, and the reason it is needed including the change of SMI from a benefit to a loan.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:50:52 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851529

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, which method her Department used to estimate the number of recipients of Support for Mortgage Interest who have access to funds and therefore would not need to use the new loan system.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130292
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Information on the Department’s estimate of current SMI recipients who have access to funds and therefore would not need to use the new loan system is available here:</p><p><a href="http://www.legislation.gov.uk/ukia/2017/117/pdfs/ukia_20170117_en.pdf" target="_blank">http://www.legislation.gov.uk/ukia/2017/117/pdfs/ukia_20170117_en.pdf</a></p><p> </p><p>The estimate is based on analysis of the Family Resources Survey on the number of mortgage holders not in employment who receive help with mortgage payments e.g. from friends or relatives.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:51:11 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851530

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the effectiveness of Serco in informing Support for Mortgage Interest recipients about the transition to loans; what estimate her Department has made of the number of people not yet informed on that transition; and what representations her Department has received on the adequacy of the service provided by Serco in providing comprehensive information on that transition.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130293
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Serco have contacted approximately 95% of existing SMI claimants. The remaining 5% of cases we have so far been unable to refer to Serco for a variety of reasons, such as the need to obtain a telephone number for the claimant. The majority of this group has however been asked to provide the information required, and the reason it is needed including the change of SMI from a benefit to a loan. Serco have met all of the service levels included in the contract and we have received a minimal number of complaints about the service.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:51:18 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851531

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the value is of Serco's contract to undertake Support for Mortgage Interest replacement loans work; and what terms that contract contains on performance-related pay.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130294
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Serco have been appointed as an external supplier to offer information (as opposed to advice) to new and existing SMI customers. The contract was awarded following an Open competition and is valued at £4.5 million. Payment is related to the number of customer contacts completed. There are no payments linked to call outcome or to customer decision on whether to take out a loan.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:55:43 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

857052

registered interest
date	07/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many recipients of Support for Mortgage Interest have applied for a loan since the introduction of that loan.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	131564
answer	answer is ministerial correction date of answer 12/03/2018 answer text <p>As of week commencing 5th March 2018, over 10,100 claimants have stated their intention to take up the offer of an SMI loan. Around 109,000 claimants have been contacted and approximately 16,000 are considering their options.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 12/03/2018 17:37:11 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

862062

registered interest
date	14/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she has revised the assumptions set out on page 8 of the impact assessment on Converting support for mortgage interest from a benefit into a loan that (a) 5 per cent of eligible working age claimants and (b) 8 per cent of eligible pension age claimants will not claim support for mortgage interest when it is converted into a loan.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	132481
answer	answer is ministerial correction date of answer 19/03/2018 answer text <p>Assumptions, including the take up rate, used to forecast annual payments in loans for Support for Mortgage Interest (SMI) loans will be reviewed following the introduction of the loan.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 19/03/2018 12:42:30 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

885316

registered interest
date	17/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claimants of Support for Mortgage Interests are part of the home ownership for people with long-term disabilities scheme.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	136180
answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>All existing SMI claimants including the representatives of HOLD claimants have been contacted about SMI loans. Data on the number of HOLD claimants who have taken up the loan offer is not available.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 23/04/2018 11:00:01 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

885314

registered interest
date	17/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department has taken to contact claimants of Support for Mortgage Interest that do not have a telephone number.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	136178
answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>We write to those SMI claimants for whom we do not hold a phone number, requesting they contact us to give a friend or relative’s phone number. We follow this up with a reminder letter if we do not receive a response, and advise that Serco offer a call booking service to allow claimants to schedule a call about the SMI loan.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 23/04/2018 14:51:58 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

885312

registered interest
date	17/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect on the credit rating of claimants of Support for Mortgage Interest of that benefit being converted into a loan.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	136176
answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>I refer the Hon. Member to the answer I gave on 12 March 2018 to Question 131365 (https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-03-06/131365/).</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 23/04/2018 14:55:19 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn