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<p>The Government funds the Leasehold Advisory Service (LEASE) to provide free and
independent advice to leaseholders, including those affected by building safety issues.
This aims to help them make informed decisions on next steps and engage confidently
with freeholders, developers and managing agents. Advice is open to all and there
is no limit on the amount of advice an individual can seek to support their chances
of achieving the best possible outcome in their case.</p><p>LEASE give this practical
legal advice through their website but also through one-to-one calls with dedicated
building safety advisers, and online resources such as tailored articles, FAQs and
factsheets. Calls are used to help individuals work through the issues and next steps
in what can be very distressing circumstances.</p><p>LEASE takes its role in supporting
them very seriously and staff have received training from ‘The Samaritans’ to equip
them to identify where individuals are suffering mental health issues. LEASE staff
are aware of the need to take action to safeguard customers as needed and where appropriate
individuals are encouraged to contact The Samaritans or their GP. All aspects of the
service are kept under review to ensure funding delivers what leaseholders need.</p><p>Government
is working to make sure that all people, regardless of their residential situation,
get the help and support they need with their mental health. Where residents of buildings
with fire safety issues need mental health support, they should make contact with
their GP to discuss these issues so they may be referred to mental health services
as appropriate.</p>
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