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1129194

	registered interest
	date	03/06/2019
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Telephone Services: Fees and Charges
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent steps he has taken to protect vulnerable customers from exploitation by premium rate text services.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	259028
	answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>In the UK, the Phone-paid Services Authority (PSA) regulates Premium Rate Services (PRS), which include premium rate text services. Providers of PRS must comply with the PSA Code of Practice which is approved by Ofcom, which includes specific protections for vulnerable consumers.</p><p> </p><p>The PSA has the power to take robust enforcement action against companies that breach their Code. In serious cases, the PSA Code Adjudication Tribunal may impose sanctions which can include ordering refunds to be paid to affected consumers, prohibition of the provider from providing services and fines of up to £250,000 for each breach of the Code.</p><p> </p><p>The PSA has recently consulted on draft proposals to strengthen the regulation of phone-paid services offered on a subscription basis. The PSA considered risks to consumers as part of the consultation including the specific risk of harm to vulnerable consumers. The consultation closed in May and the PSA will publish its response later this year.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 06/06/2019 15:08:35 answering member 4115 label Biography information for Margot James
	tabling member	1400 label Biography information for Kevin Brennan

1125648

	registered interest
	date	09/05/2019
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	PledgeMusic: Insolvency
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he has taken to protect musicians and consumers after the announcement that Pledge Music has been put into administration.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	252506
	answer	answer is ministerial correction date of answer 14/05/2019 answer text <p>The Government takes the protection of consumers very seriously. It also supports the UK music industry and fair remuneration for artists. In the event that a company is unable to meet its contractual obligation when they fall into administration, consumers who paid for goods using their credit card are protected under section 75 of the Consumer Credit Act 1974 (CCA) and should contact their card issuing company. In some circumstances, debit card payments can be refunded through the Chargeback scheme and consumers should seek further information from their bank.</p><p>The Insolvency Agency, an executive agency of the Department for Business, Energy and Industrial Strategy, acts as an impartial source of information for the public and HMG on insolvency and redundancy matters.</p><p> </p> answering member constituency Stourbridge answering member printed Margot James question first answered 14/05/2019 16:51:10 answering member 4115 label Biography information for Margot James
	tabling member	1400 label Biography information for Kevin Brennan

1054854

	registered interest
	date	04/02/2019
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Electronic Programme Guides: Public Service Broadcasting
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent assessment he has made of the continuing efficacy of prominence rules in ensuring that viewers can access easily public service content.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	216152
	answer	answer is ministerial correction date of answer 07/02/2019 answer text <p>Under the Digital Economy Act 2017, the government required Ofcom to publish a report which looks at the ease of finding PSB content across all platforms. Ofcom’s consultation on proposed changes to the linear EPG Code and the future of the prominence regime closed in October 2018 and the government looks forward to Ofcom’s publication of its findings.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 07/02/2019 15:52:57 answering member 4115 label Biography information for Margot James
	tabling member	1400 label Biography information for Kevin Brennan

1054853

	registered interest
	date	04/02/2019
	answering body	Department for Digital, Culture, Media and Sport
	answering dept id	10
	answering dept short name	Digital, Culture, Media and Sport
	answering dept sort name	Digital, Culture, Media and Sport
	hansard heading	Public Service Broadcasting
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Digital, Culture, Media and Sport, what recent assessment he has made of the role of public service broadcasters on the provision of educational content for children.
	tabling member constituency	Cardiff West
	tabling member printed	Kevin Brennan
	uin	216151
	answer	answer is ministerial correction date of answer 07/02/2019 answer text <p>We recognise the importance of the provision of children’s content, as it stimulates learning and informs young people’s understanding of the world around them. Ofcom, as the independent regulator of television and radio, is currently reviewing public service broadcasters’ plans to address concerns relating to the current level of children’s programming. We look forward to Ofcom’s report, which is due to be published this Summer.</p><p> </p><p>Government is also supporting children’s content through the Contestable Fund, launching in April 2019. The pilot will provide up to £60 million to support the provision and plurality of children’s content, on free to air, Ofcom-regulated platforms, including the commercial public service broadcasters.</p> answering member constituency Stourbridge answering member printed Margot James question first answered 07/02/2019 15:54:08 answering member 4115 label Biography information for Margot James
	tabling member	1400 label Biography information for Kevin Brennan