 |
answer text |
<p>The information requested is detailed below and is from internal DWP data which
has not been quality assured to official statistical standards:</p><p> </p><p>Reliable
data for the period 2010-2013 is not held.</p><p> </p><p>For the period 2014-2019
the number of devices * is detailed in the table below:</p><p> </p><table><tbody><tr><td><p>Region</p></td><td><p>Years
2014-2018</p></td><td><p>Number of devices</p></td></tr><tr><td><p>Southern</p></td><td
rowspan="5"><p> </p></td><td><p>1101</p></td></tr><tr><td><p>London & Home Counties</p></td><td><p>1794</p></td></tr><tr><td><p>Central</p></td><td><p>1553</p></td></tr><tr><td><p>North
West</p></td><td><p>1050</p></td></tr><tr><td><p>North East</p></td><td><p>1263</p></td></tr><tr><td><p>Region</p></td><td><p>Year:
2019</p></td><td><p>Number of devices</p></td></tr><tr><td><p>Southern</p></td><td
rowspan="5"><p> </p></td><td><p>1044</p></td></tr><tr><td><p>London & Home Counties</p></td><td><p>1723</p></td></tr><tr><td><p>Central</p></td><td><p>1462</p></td></tr><tr><td><p>North
West</p></td><td><p>992</p></td></tr><tr><td><p>North East</p></td><td><p>1188</p></td></tr></tbody></table><p>
</p><p>For 2019 the number of customer devices in jobcentres in England has reduced
overall to 6409, due to the rationalisation of the DWP Estate. These figures include
44 new up to date customer devices which have been installed and are currently being
trialled in 3 offices in England from 2019. This should result in all devices in England
being replaced during 2019 with new bespoke machines designed to support the Universal
Credit customer journey.</p><p> </p><p>Notes:</p><p> </p><p><strong>* </strong>A desktop
computer available for public use, available for the majority of time with the exception
of servicing and updates.</p><p> </p><p>These figures do not include “JobPoints/JobKiosks”
that could be used by the public for job search activities and which were completely
decommissioned by November 2014</p><p> </p>
|
|
