|
answer text |
<p>We have interpreted this question to relate to the current process for making payments
to customers.</p><p> </p><p>At present, once an award has been agreed, individual
costs are reimbursed retrospectively rather than a single lump sum payment being issued
in advance.</p><p> </p><p>We recently conducted a voluntary trial of a cash ‘Personal
Budget’ model for Access to Work awards, which tested the response of Access to Work
users to more direct control of their awards. We are using evidence from this trial
to develop a further trial of personal budgets which we intend to launch shortly.</p>
|
|