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177598

	registered interest
	date	03/02/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobseeker's Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the average time taken to process new claims for jobseeker's allowance was in 2014.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	223107
	answer	answer is ministerial correction date of answer 10/02/2015 answer text <p /> <p>There was an increase in the number of Jobseeker’s Allowance claims being cleared within 10 days by 18.9 percentage points, from 71.3 per cent in March 2013 to 90.2 per cent in March 2014.</p><p> </p><p>This is an increase in performance by 22.6 percentage points when compared with year ending April 2009 – March 2010 when it was 67.6%</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 10/02/2015 16:59:26 answering member 4084 label Biography information for Esther McVey previous answer version 43740 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

48892

	registered interest
	date	28/04/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what estimate he has made of the number of single people who will be claiming universal credit in the first year of the roll-out of universal credit in the six boroughs of the Merseyside Jobcentre Plus district.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	196916
	answer	answer is ministerial correction date of answer 06/05/2014 answer text <p>[Holding answer 1 May 2014]</p><p> </p><p>The Department announced on 5th December 2013 that Universal Credit would roll out in the North West in Summer 2014. The Department confirmed on 30 April that it is now in discussion with relevant Local Authorities in the North West on the detailed planning to make that happen.</p><p> </p><p>As with Jobseeker's Allowance, the Department does not hold forecasts of UC claimant numbers split by both borough, and then by marital status within that borough. Claimant numbers at this degree of detail will be influenced by a range of factors; these include likely local demographics and likely economic conditions within each borough. It is not possible to combine these in any meaningful way, and any such estimates might prove to be unreliable.</p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 06/05/2014 12:00:00 answering member 4084 label Biography information for Esther McVey previous answer version 8277 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

60634

	registered interest
	date	09/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobcentres: ICT
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many (a) computers, (b) job-search stations and (c) telephones were available for jobseekers to use in Jobcentre Plus offices in the United Kingdom in each financial year since 2008-09; and whether these will be available in every Jobcentre Plus in 2015-16.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	199642
	answer	answer is ministerial correction date of answer 16/06/2014 answer text <p /> <p /> <p>We are changing the way we provide our service, moving from a telephone and Jobpoint based service to one which is making use of the latest technologies.From now until the end of October, we will be installing WIFI and new Web Access Devices across the Jobcentre network. This will enable claimants to access Universal Jobmatch and other job sites, as well as allowing them to apply directly for vacancies that they find.<br></p><p><strong> </strong></p><p><strong>Equipment Available for Jobseekers to use in Jobcentres in </strong><strong>Great Britain</strong><strong>* from 2008 to 2016</strong></p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>a) Computers</strong></p></td><td><p><strong>b) Jobsearch stations</strong> (Jobpoints)</p></td><td><p><strong>c) telephones</strong> (Customer Access Phones)</p></td></tr><tr><td><p><strong>2008-09</strong></p></td><td><p>0</p></td><td><p>6860</p></td><td><p>3790</p></td></tr><tr><td><p><strong>2009-10</strong></p></td><td><p>0</p></td><td><p>6967</p></td><td><p>3790</p></td></tr><tr><td><p><strong>2010-11</strong></p></td><td><p>0</p></td><td><p>6933</p></td><td><p>3790</p></td></tr><tr><td><p><strong>2011-12</strong></p></td><td><p>0</p></td><td><p>6647</p></td><td><p>3790</p></td></tr><tr><td><p><strong>2012-13</strong></p></td><td><p>2176</p></td><td><p>6079</p></td><td><p>3730</p></td></tr><tr><td><p><strong>2013-14</strong></p></td><td><p>2411</p></td><td><p>6079</p></td><td><p>2384</p></td></tr><tr><td><p><strong>2014-15</strong></p></td><td><p>8307</p></td><td><p>0</p></td><td><p>0**</p></td></tr><tr><td><p><strong>2015-16***</strong></p></td><td><p>8307</p></td><td><p>0</p></td><td><p>0**</p></td></tr></tbody></table><p>All figures are as of financial year end</p><p> </p><p>*Figures for Northern Ireland not available.</p><p>**Assisted service available to vulnerable claimants who are unable to access DWP services without our help. The Assisted Service is face-to-face and includes use of a telephone for claimants who need support to resolve their enquiry. Support is tailored to the individual's needs.</p><p>***Estimated figures</p><p> </p><p>The figures for 2013-14 were provided by Operations to the Digital Jobcentre Project as part of an audit undertaken at the start of the Project and have not been properly checked and verified.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 16/06/2014 13:20:07 answering member 4084 label Biography information for Esther McVey previous answer version 1180 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

61841

	registered interest
	date	12/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what the waiting period will be before an individual qualifies for support through universal credit; and how long he expects it will take to calculate entitlement and process new claims for universal credit.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	200465
	answer	answer is ministerial correction date of answer 18/06/2014 answer text <p /> <p>The Chancellor announced in the 2013 Spending Review that a seven day waiting period is to be introduced into Universal Credit from April 2015.</p><p>Each claim for UC is assigned an assessment period. The payment due date is a fixed day of the month that falls 7 days after the end of the assessment period and on the same day of each subsequent month. Entitlement will be assessed so that payment should arrive in the claimant's bank account on or before the payment due date.<br></p><p>If any claimant is in need of support during this time they are eligible to apply for a UC Advance (New Claim).</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 18/06/2014 16:45:56 answering member 4084 label Biography information for Esther McVey previous answer version 2139 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

62753

	registered interest
	date	18/06/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobseeker's Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether jobseekers must declare casual income earned during a sanction period once their jobseeker's allowance claim is resumed; and whether that amount is then deducted from subsequent benefit payments.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	201225
	answer	answer is ministerial correction date of answer 24/06/2014 answer text <p /> <p /> <p>When a Jobseeker's Allowance Claimant is subject to a sanction, the award continues even if no actual payments are being made. As such the claimant should continue to notify changes of circumstances, including casual work. The normal JSA rules apply, whereby if the hours worked exceed 16 hours or the earnings are higher than the rate of Jobseeker's Allowance, the award will end.<br></p> answering member constituency Wirral West answering member printed Esther McVey question first answered 24/06/2014 16:04:00 answering member 4084 label Biography information for Esther McVey previous answer version 4741 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

156446

	registered interest
	date	18/11/2014
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Housing Benefit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether responsibility for designating a bedroom for housing benefit purpose lies with his Department or with the social landlord.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	214855
	answer	answer is ministerial correction date of answer 21/11/2014 answer text <p /> <p>The responsibility for designating a bedroom lies with the social landlord.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 21/11/2014 12:20:47 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

173250

	registered interest
	date	12/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Merseyside
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much of his Department's budget was allocated to (a) Wirral and (b) Birkenhead constituency in 2013-14.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	220438
	answer	answer is ministerial correction date of answer 15/01/2015 answer text <p /> <p>This information is not available or held centrally and could only be obtained at disproportionate cost.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 15/01/2015 13:52:46 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

175523

	registered interest
	date	23/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Disability Living Allowance
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many calls were made to the disability living allowance helpline, 08457 123456 in each of the last five financial years; how much revenue was generated from these calls; and by when he expects to end the use of this number.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	221919
	answer	answer is ministerial correction date of answer 28/01/2015 answer text <p>The following table details the number of calls received on the Disability Living Allowance Helpline, 08457 123456 for each of the last five financial years as reported on OPMIS (Operational Management Information Statistics) system.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Financial year</p></td><td><p>Calls rec’d on 08457123456 helpline</p></td></tr><tr><td><p><em>2009/10</em></p></td><td><p><strong>5,289,494</strong></p></td></tr><tr><td><p><em>2010/11</em></p></td><td><p><strong>4,980,340</strong></p></td></tr><tr><td><p><em>2011/12</em></p></td><td><p><strong>4,760,016</strong></p></td></tr><tr><td><p><em>2012/13</em></p></td><td><p><strong>4,523,861</strong></p></td></tr><tr><td><p><em>2013/14 </em></p></td><td><p><strong>3,631,121</strong></p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>DWP received no revenue for calls to this number for the financial years 2009/10 to 2013/14. The DLA Helpline service can also be accessed by dialling 03457 123456. Callers to 08457 123456 are informed of the availability of the 0345 option and are signposted to their telephony provider for advice on which number is cheaper. The use of 0845 numbers were inherited from previous Government and this Department has since introduced 0345 numbers because they are cheaper under most operators’ packages and where they are not, we have kept 0845 numbers.</p><p> </p><p> </p><p> </p><p>Any charges that apply to these calls will be set by the customer’s telephone or mobile operator. Charge variations will occur due to operator packages and individual price plans. We are aware of possible concerns about call charges to our enquiry lines so we will offer to call a customer back if concerns are raised over the cost of the call.</p><p> </p><p> </p><p> </p> answering member constituency Wirral West answering member printed Esther McVey question first answered 28/01/2015 16:32:17 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

176197

	registered interest
	date	27/01/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disqualification
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how much benefit expenditure was withdrawn through sanctions in each month since May 2010; how many claimants have had benefits withdrawn through sanctions in each of those months; and what the average amount withdrawn through sanctions from a claimant was in each of those months.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	222148
	answer	answer is ministerial correction date of answer 02/02/2015 answer text <p /> <p>As previously replied and reiterated in the Debate on the matter, the Department doesn’t make an estimate of the amount of benefit that would have been withheld as a result of benefit sanctions.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 02/02/2015 12:11:19 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead

177596

	registered interest
	date	03/02/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many applications were made for short-term benefit advance in 2014; and how many of these applications were successful.
	tabling member constituency	Birkenhead
	tabling member printed	Mr Frank Field
	uin	223104
	answer	answer is ministerial correction date of answer 09/02/2015 answer text <p>The information requested is not available.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 09/02/2015 16:35:36 answering member 4084 label Biography information for Esther McVey
	tabling member	478 label Biography information for Lord Field of Birkenhead