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758887

	registered interest
	date	07/09/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Telephone Services
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if his Department will set up a dedicated telephone line for representatives from nominated charities to call on behalf of benefits claimants.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	9528
	answer	answer is ministerial correction date of answer 13/09/2017 answer text <p>DWP is committed to delivering a service that can meet a claimant’s or their authorised representative’s needs during the first call. Given the large number of services that the Department delivers, this service is delivered through calling one of a range of published numbers. This ensures that the claimant is routed to the part of the Department that can best answer their questions, and includes dealing with more complex issues as they arise.</p><p>As long as the charity has the authority to act on behalf of a claimant they are able to contact the correct part of the Department using the published numbers and receive the same level of service as all customers who contact the Department. We therefore have no plans to introduce a dedicated line for charities/external partners.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 13/09/2017 14:00:55 answering member 4008 label Biography information for Dame Caroline Dinenage
	tabling member	478 label Biography information for Lord Field of Birkenhead

758882

	registered interest
	date	07/09/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether it is possible for all new claims for existing legacy benefits excluding universal credit to be processed through one single computer screen without needing to use more than one computer.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	9527
	answer	answer is ministerial correction date of answer 14/09/2017 answer text <p>It is possible for all new claims for existing legacy benefits excluding universal credit to be processed through one single computer screen without needing to use more than one computer. DWP benefit processing agents normally only have one monitor and one PC each.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 14/09/2017 15:25:48 answering member 4008 label Biography information for Dame Caroline Dinenage
	tabling member	478 label Biography information for Lord Field of Birkenhead

758883

	registered interest
	date	07/09/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Employment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, if he will list the series of trials in which his Department is testing the effectiveness of interventions to support those already in work to increase their earnings.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	9526
	answer	answer is ministerial correction date of answer 15/09/2017 answer text <p>Universal Credit provides us with the opportunity, for the first time, to support people on low incomes to progress in work, and we are developing the evidence base about what works with a series of trials.</p><p>Findings from trials delivered under the UK Futures programme with the UK Commission for Employment and Skills were published in August 2016, and we expect to publish the results of trials delivered by Timewise and GOALS later this year.</p><p>The in-work progression randomised control trial will run until 31 March 2018. We expect to publish the full evaluation report in summer 2018.</p><p>A suite of 6 pilots has recently been announced, funded jointly by DWP and local authorities which include initiatives to support progression. These include Cambridgeshire Combined Authority who aim to support progression in the health and care sector; and the West of England Combined Authority who will test an employment mentor model.</p><p>This is an ongoing commitment to building our evidence base. As the development of Universal Credit progresses, we are seeking to further expand our suite of trials, including looking at ways in which we can offer support through digital means.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 15/09/2017 12:14:01 answering member 3969 label Biography information for Damian Hinds
	tabling member	478 label Biography information for Lord Field of Birkenhead

758885

	registered interest
	date	07/09/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Disability
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what progress his Department has made in reducing the time taken to process mandatory reconsiderations for personal independence payments and employment and support allowance; and at what level the target is set for the time taken to process such reconsiderations.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	9525
	answer	answer is ministerial correction date of answer 28/09/2017 answer text <p>Since August 2017 we have been focussing on more proactive case management to reduce delays and speed up the clearance of mandatory reconsiderations for personal independence payment. A similar exercise for mandatory reconsiderations for employment and support allowance has started, looking at the entire journey from when the customer first challenges the Department’s decision, from which we expect to be able to identify opportunities to reduce delays in the current process and speed up clearance of mandatory reconsiderations.</p><p> </p><p>The median monthly clearance time for employment and support allowance mandatory reconsiderations in July 2017 was 13 days, 1 day less than in April 2017. However it is important that sufficient time is allowed for customers to provide any additional evidence that will help to support their case. Accordingly there is no target time for clearing mandatory reconsiderations – each is done without delay, but based on its merits.</p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 28/09/2017 15:08:28 answering member 4017 label Biography information for Penny Mordaunt
	tabling member	478 label Biography information for Lord Field of Birkenhead

732286

	registered interest
	date	23/06/2017
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Benefits Rules
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what progress his Department has made on rolling out the reformed welfare contract being piloted at Birkenhead Jobcentre Plus.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	882
	answer	answer is ministerial correction date of answer 03/07/2017 answer text <p>This initiative brings together information from energy suppliers and is aimed at helping those who are vulnerable or facing difficulties in meeting energy costs.</p><p> </p><p>Birkenhead Jobcentre continues to offer the information leaflet, which details available support to claimants at appropriate stages of their benefit claim, when they meet with their Work Coach. The leaflet is also on display and available at various points within the Jobcentre. The information is made available to claimants across the full range of unemployment related benefits including Universal Credit.</p><p> </p><p>We are not able to confirm precise numbers of leaflets offered and taken up; nor on numbers of claimants availing themselves of the support. We can say, however, that claimants give positive feedback to staff.</p><p> </p><p>Following this successful trial the leaflet will be distributed across the wider Jobcentre Plus network.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 03/07/2017 16:48:57 answering member 3969 label Biography information for Damian Hinds
	tabling member	478 label Biography information for Lord Field of Birkenhead

416315

	registered interest
	date	04/09/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Sector-based Work Academy Programme
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many benefit claimants have found work through a placement with a sector-based work academy in each year since such schemes have been available.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	8751
	answer	answer is ministerial correction date of answer 09/09/2015 answer text <p /> <p>Official statistics record starts to sector-based work academy pre-employment training only. The Department does not collate information on outcomes, nor the number of benefit claimants finding work through a sector-based work academy placement.</p> answering member constituency Witham answering member printed Priti Patel question first answered 09/09/2015 14:34:15 answering member 4066 label Biography information for Priti Patel
	tabling member	478 label Biography information for Lord Field of Birkenhead

416314

	registered interest
	date	04/09/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Jobclubs
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many benefit claimants have (a) participated in and (b) found work through Work Clubs in each of the last five years.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	8750
	answer	answer is ministerial correction date of answer 09/09/2015 answer text <p /> <p>The information is not available. Work Clubs are taken forward at the discretion of Jobcentre Plus District Managers.</p> answering member constituency Witham answering member printed Priti Patel question first answered 09/09/2015 14:45:25 answering member 4066 label Biography information for Priti Patel
	tabling member	478 label Biography information for Lord Field of Birkenhead

416313

	registered interest
	date	04/09/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits: Mental Illness
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what specialist training is given to employment and support allowance and personal independence payment assessors on handling claimants with mental health issues.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	8742
	answer	answer is ministerial correction date of answer 09/09/2015 answer text <p /> <p>All healthcare professionals (HCPs) who carry out either Work Capability Assessments or Personal Independence Payment assessments undergo thorough training in disability analysis, as well as training in specific conditions, including mental health conditions.</p><p> </p><p>Mental Health Champions are available to provide advice and support to HCPs on health conditions and disabilities affecting mental, cognitive, intellectual and behavioural function.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 09/09/2015 14:07:51 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	478 label Biography information for Lord Field of Birkenhead

416316

	registered interest
	date	04/09/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Personal Independence Payment
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what guidance is issued by his Department on how long successful claimants of personal independence payment should wait before their first payment arrives once a decision has been made to award the claim.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	8739
	answer	answer is ministerial correction date of answer 09/09/2015 answer text <p>Once a decision has been made to award a claim, payment is activated. If there are no checks triggered payment is automatically activated.</p><p> </p><p> </p><p> </p><p>The majority of new claimants to Personal Independence Payment will be paid any arrears of benefit within a few days of the decision being made.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 09/09/2015 14:27:44 answering member 4105 label Biography information for Justin Tomlinson
	tabling member	478 label Biography information for Lord Field of Birkenhead

416317

	registered interest
	date	04/09/2015
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Social Security Benefits
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many new claims for (a) tax credits, (b) jobseeker's allowance, (c) employment and support allowance, (d) income support and (e) housing benefit have been made since April 2014.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	8727
	answer	answer is ministerial correction date of answer 09/09/2015 answer text <p /> <p>Part (a) Tax Credits</p><p> </p><p>Number of new Tax Credit claims received for the period April 2014 to end July 2015 is included in the list below:</p><p> </p><p>Claims received 12/13 - 1,072,007</p><p>Claims received 13/14 - 1,019,719</p><p>Claims received 14/15 - 922,661</p><p>Claims received April 15 to end July 15 - 320,673</p><p> </p><p>Part (b) Jobseekers Allowance; Part (c) Employment and Support Allowance and Part (d) Income Support</p><p><strong> </strong></p><p>The information requested for Part (b) Jobseekers Allowance, Part (c) Employment and Support Allowance and Part (d) Income Support is not available in the Public Domain.</p><p> </p><p>Part (e) Housing Benefit</p><p> </p><p>Information on the number of claims for Part (e) Housing Benefit is published and available at:-</p><p> </p><p><a href="https://www.gov.uk/government/statistics/housing-benefit-statistics-on-speed-of-processing-2014-to-2015" target="_blank">https://www.gov.uk/government/statistics/housing-benefit-statistics-on-speed-of-processing-2014-to-2015</a></p> answering member constituency Witham answering member printed Priti Patel question first answered 09/09/2015 13:46:14 answering member 4066 label Biography information for Priti Patel
	tabling member	478 label Biography information for Lord Field of Birkenhead