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1006143
star this property registered interest false more like this
star this property date less than 2018-11-13more like thismore than 2018-11-13
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Maladministration more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit cases were deleted in error; and what the time taken was for those cases to be rebuilt in the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 190789 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-19more like thismore than 2018-11-19
unstar this property answer text <p>It is not possible for a claimant or for front-line operational staff to delete a Universal Credit case in error.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-19T17:26:15.677Zmore like thismore than 2018-11-19T17:26:15.677Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1007887
star this property registered interest false more like this
star this property date less than 2018-11-15more like thismore than 2018-11-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit: Automated Credit Transfer more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of people making a claim for universal credit do not have a bank account in the most recent period for which figures are available; and how many of those people have received help through universal support to open a bank account. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 191872 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-23more like thismore than 2018-11-23
unstar this property answer text <p>Less than 2% of people receiving Universal Credit did not have a bank account at the point of first payment, as of April 2018, according to departmental data. Those who do not have a bank account can be paid through a Post Office Card Account, or alternatively payments can be made into someone else’s bank account. Payments can also be made using the HM Government Payment Exception Service.</p><p> </p><p>We do not collect data on the number of people who received help through Universal Support to open a bank account.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-23T14:49:45.683Zmore like thismore than 2018-11-23T14:49:45.683Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010204
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Unemployed People: Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number and proportion of unemployed people who are entitled to claim (a) jobseeker's allowance and (b) universal credit but are not doing so. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192726 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>At this point in the Universal Credit (UC) rollout schedule, we are not able to distinguish between Jobseeker’s Allowance (JSA) and UC claims at entitlement level within the Family Resources Survey data (available on gov.uk) for the purposes of estimating take-up statistics. Therefore the JSA data are not of a suitable quality to be published. We are also unable to estimate UC take-up rates at present.</p><p> </p><p>In total, there are 700,000 households not claiming their full entitlement under the legacy system, that we expect will claim Universal Credit because it is a more accurate system.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-27T18:15:14.6Zmore like thismore than 2018-11-27T18:15:14.6Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010205
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of people who have ceased to claim income-related benefits in the most recent 12 months for which data is available; and for what reasons those people ceased to make such claims. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192727 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-12-03more like thismore than 2018-12-03
unstar this property answer text <p>The information requested for those moving off income-related benefits is only available for Jobseeker’s Allowance. It is not readily available and could only be provided at disproportionate cost for other income related benefits.</p><p> </p><p>The available information which shows the number of off-flows and reasons from the Jobseeker’s Allowance (JSA) claimant count is published at: <a href="https://www.nomisweb.co.uk/default.asp" target="_blank">https://www.nomisweb.co.uk/default.asp</a></p><p> </p><p>Guidance for users can be found at: <a href="https://www.nomisweb.co.uk/home/newuser.asp" target="_blank">https://www.nomisweb.co.uk/home/newuser.asp</a></p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-12-03T11:52:22.367Zmore like thismore than 2018-12-03T11:52:22.367Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010206
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance were processed within (i) five days and (ii) 10 days or longer within the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192728 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>The information requested is shown in the table below:</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Claims processed in 5 working days</p></td><td><p>%of claims processed in 5 working days</p></td><td><p>Claims processed in 10 working days</p></td><td><p>%of claims processed in 10 working days</p></td><td><p>Claims processed in 21 working days</p></td><td><p>%of claims processed in 21 working days</p></td><td><p>Total claims processed</p></td></tr><tr><td><p>Jobseeker’s Allowance (JSA)</p></td><td><p>165,570</p></td><td><p>23.53%</p></td><td><p>578,170</p></td><td><p>82.17%</p></td><td><p>689,600</p></td><td><p>98.00%</p></td><td><p>703,660</p></td></tr><tr><td><p>Employment &amp; Support Allowance (ESA)</p></td><td><p>248,540</p></td><td><p>55.36%</p></td><td><p>358,830</p></td><td><p>79.93%</p></td><td><p>415,590</p></td><td><p>92.57%</p></td><td><p>448,930</p></td></tr></tbody></table><p> </p><p><strong>Notes: </strong></p><p><strong> </strong></p><p>The period the data covers is from 1 November 2017 to 31 October 2018.</p><p> </p><p>All volumes are rounded to the nearest 10. For context figures for the total claims cleared have also been provided.</p><p> </p><p>The claims cleared within 10 and 21 days figures are cumulative and as such includes the claims cleared within 5 or 10 days respectively.</p><p> </p><p>Claim processing times may be affected by the verification issues (such as wage slips). ESA and JSA claimants are paid in arrears, usually on a fortnightly basis.</p><p> </p><p>The data provided relates to the initial ESA assessment phase prior to the Work Capability Assessment.</p><p> </p><p>This data is from the Management Information System Programme (MISP), a Departmental</p><p>performance management, data capture and reporting tool. This type of internal management information does not form part of the official statistics outputs that are released by the Department in</p><p>accordance with the UK Statistics Authority’s Code of Practice.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-27T17:48:16.877Zmore like thismore than 2018-11-27T17:48:16.877Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010207
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for universal credit were processed (a) within five weeks, (b) between five and ten weeks and (c) in ten weeks or longer in the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192729 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-12-03more like thismore than 2018-12-03
unstar this property answer text <p>We published statistics on payment timeliness for new claims on 9 July 2018 which found 95 per cent of eligible claims (new claims that were due a payment in February 2018) were paid in full within five weeks of the payment due date.</p><p><strong> </strong></p><p>Our latest internal data shows that for claims due their first payment in July 2018, 94 per cent of claims were paid in full within five weeks of the payment due date, with close to 99 per cent receiving at least a partial payment. Further details for claimants due their first payment in July 2018 can be seen in the table below. Subject to some fluctuation, this has been broadly consistent for every month for which the data has been requested.</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Within 5 weeks of payment due date</p></td><td><p>6-10 weeks after payment due date</p></td><td><p>More than 10 weeks after payment due date</p></td></tr><tr><td><p>Received Payment in Full</p></td><td><p>94.3%</p></td><td><p>3.1%</p></td><td><p>2.6%</p></td></tr><tr><td><p>Received a Partial Payment</p></td><td><p>98.6%</p></td><td><p>1.0%</p></td><td><p>0.4%</p></td></tr></tbody></table><p>In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, satisfying the Habitual Residency Test, or having outstanding verification issues, such as housing costs and self-employed earnings.</p>
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-12-03T12:36:55.38Zmore like thismore than 2018-12-03T12:36:55.38Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010208
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many people applied (a) successfully and (b) unsuccessfully for short term benefit advance or advance payments in the most recent 12 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192730 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-12-18more like thismore than 2018-12-18
unstar this property answer text <p>Around 60% of eligible new claims to Universal Credit received an advance in October 2018. Subject to some fluctuation, this has been broadly consistent for every month for which the data has been requested.</p><p> </p><p>There were 98,250 Short Term Benefit Advances for Employment and Support Allowance, Incapacity Benefit, Jobseeker’s Allowance and Income Support awarded to individual national insurance numbers in Great Britain between January and December 2017. On the number of applications, this information is not readily available and could only be provided at disproportionate cost.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-12-18T17:31:51.57Zmore like thismore than 2018-12-18T17:31:51.57Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010209
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit claimants each month are having more than 40 per cent of their monthly award deducted to repay debt. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192731 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>Deductions may include a number of items that are debt repayments, but may also include other items such as payments to utility companies for current bills, or court fines. These are not debts. Disaggregating categories that represent debt, from those that do not, would incur a disproportionate cost.</p><p><strong> </strong></p><p>In August 2018, 0.6% of Universal Credit claimants had a deduction that exceeded the normal 40% maximum deduction rate (this does not include sanctions or fraud penalties which are reductions of benefit rather than deductions). In these cases, a priority order is applied so that deductions for arrears of housing costs or fuel costs are applied first, in order to to protect claimant welfare.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-27T14:03:41.087Zmore like thismore than 2018-11-27T14:03:41.087Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010210
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Social Security Benefits: Telephone Services more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many members of staff directly employed by her Department or contracted to work for her Department have been available to answer incoming calls to each benefit telephone line in each of the last 18 months for which data are available. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192732 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-22more like thismore than 2018-11-22
unstar this property answer text <p>A large proportion of our staff are multi-skilled to answer the phone and process claims, and therefore we do not capture the data requested. The information we do hold is as follows:</p><p>Across all business groups each day we are likely to have 5,000 - 7,500 DWP staff and contractors actively on the phones delivering customer service. We retain the flexibility to adjust the number of colleagues working on some of the core functions to accommodate fluctuations in demand.</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-22T16:28:55.813Zmore like thismore than 2018-11-22T16:28:55.813Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this
1010396
star this property registered interest false more like this
star this property date less than 2018-11-19more like thismore than 2018-11-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions more like this
star this property answering dept sort name Work and Pensions remove filter
unstar this property hansard heading Universal Credit more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the Secretary of State for Work and Pensions, how many universal credit cases have been closed in error in the most recent 12 months for which data are available; and what the time taken was for each of those cases to be rebuilt. more like this
star this property tabling member constituency Birkenhead remove filter
star this property tabling member printed
Frank Field more like this
star this property uin 192748 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2018-11-27more like thismore than 2018-11-27
unstar this property answer text <p>The information requested is not readily available and could only be provided at disproportionate cost. Information about cases deleted in error is provided in my answer on 19 November to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-11-13/190789/" target="_blank">190789</a> .</p> more like this
star this property answering member constituency Reading West more like this
star this property answering member printed Alok Sharma more like this
star this property question first answered
less than 2018-11-27T18:31:28.277Zmore like thismore than 2018-11-27T18:31:28.277Z
star this property answering member
4014
star this property label Biography information for Alok Sharma more like this
star this property tabling member
478
unstar this property label Biography information for Frank Field more like this